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Service Lane Assistant Jobs in Port Richey, FL (NOW HIRING)

asburyauto

Car Washer - Mercedes Benz of Tampa

Tampa, FL · On-site

$14.25 - $16/hr

Drive vehicles from the service lane/shop through the car wash/ wash bay * Return vehicle to the ... Digital career path tool to assist with career development * Continuous training through Asbury ...

asburyauto

Car Washer - Mercedes Benz of Tampa

Tampa, FL · On-site

$14.25 - $16/hr

Drive vehicles from the service lane/shop through the car wash/ wash bay * Return vehicle to the ... Digital career path tool to assist with career development * Continuous training through Asbury ...

Myers Auto Group

Service Porter

Tampa, FL

$16/hr

Service Drive Logistics Efficiently move vehicles from the service lane to designated technician ... Facility Support Assist the service team with shop cleanliness, basic lot maintenance, and ...

Fresco y Mas

Cashier Associate

Tampa, FL · On-site

This individual maintains financial responsibility in his/her service lane. Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank ...

Fresco y Mas

Cashier Associate

Tampa, FL · On-site

This individual maintains financial responsibility in his/her service lane. Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank ...

Lucky Strike Entertainment

Lane Server

Tampa, FL · On-site

$2.13 - $12/hr

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

Lucky Strike Entertainment

Lane Server

Spring Hill, FL

$2.13 - $12/hr

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

Lucky Strike Entertainment

Lane Server

Tampa, FL · On-site

$2.13 - $12/hr

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

Lucky Strike Entertainment

Lane Server

Spring Hill, FL · On-site

$2.13 - $12/hr

... service that has them returning again and again. If you're team-oriented and great with people, you ... Check back with guests routinely * Assist guests with all questions, requests, and issue resolution

Mazda of Clearwater

Service Advisor

Clearwater, FL · On-site

Greet and welcome guest on the service lane using the Mazda of Clearwater model; * Listen to the ... Gain and maintain a mastery of software solutions used by the Service Department; * Assist ...

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All JobsService Lane JobsService Lane Assistant JobsService Lane Assistant Jobs in Port Richey, FL

Service Lane Assistant information

See Port Richey, FL salary details

$6

$15

$22

How much do service lane assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for service lane assistant in Port Richey, FL is $15.01, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $17.07 per hour, depending on experience, location, and employer.

What is a service lane assistant?

Service Lane Assistants are automotive professionals who help manage the flow of vehicles and customers in a dealership or service center's service lane. They greet customers, check them in for service appointments, and may perform light inspections or vehicle intake tasks. Their role is crucial for ensuring efficient operations by facilitating communication between customers, service advisors, and technicians. Service Lane Assistants also help maintain a clean and organized service area, contributing to a positive customer experience.

What are the key skills and qualifications needed to thrive as a service lane assistant, and why are they important?

To thrive as a Service Lane Assistant, you need basic automotive knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and basic point-of-sale tools is typically required. Strong communication, attention to detail, and a friendly demeanor help build rapport with customers and ensure smooth workflow. These skills are crucial for efficiently managing customer intake, ensuring accurate information, and delivering a positive service experience.

What are the most common challenges faced by a service lane assistant, and how can they be managed effectively?

Service Lane Assistants often encounter challenges such as managing high customer volumes during peak hours and effectively communicating with both customers and service technicians. Staying organized and remaining calm under pressure are key to ensuring smooth workflow and customer satisfaction. Utilizing digital scheduling tools and maintaining clear, proactive communication can help manage these challenges efficiently. Additionally, seeking feedback from experienced team members can provide practical solutions for handling busy periods.

What is the difference between Service Lane Assistant vs Service Advisor?

AspectService Lane AssistantService Advisor
CredentialsHigh school diploma or equivalent; basic automotive knowledgeHigh school diploma; often additional certifications or training in automotive services
Work EnvironmentService lanes, quick service areas, customer interactionService bays, customer service desks, direct customer communication
Employer & Industry UsageAuto dealerships, quick service centersAuto dealerships, repair shops, service centers
Common Search & ComparisonEntry-level, support role in service lanesCustomer communication, service recommendations, sales

The Service Lane Assistant primarily supports the service process by assisting with vehicle intake and basic tasks, while the Service Advisor interacts directly with customers, explaining repairs and recommending services. Both roles are essential in automotive service environments but differ in responsibilities and customer engagement levels.

Concierge / Service Lane Porter

Clearwater, FL • On-site

Mazda of Clearwater
See more jobs at Mazda of Clearwaterexternal

$13 - $15.50/hr

Full-time

Re-posted 20 days ago

Key responsibilities

  • Greet customers in the service drive, alert Service Advisors of customer arrivals, and ensure a positive hand-off.

  • Assist with vehicle flow, prepare vehicles for inspection and redelivery, and stage vehicles for customer pick-up.

  • Maintain a safe and clean environment in the service drive, ensure security of vehicle keys, and assist with groundskeeping tasks.

Job description

Position Description
The Service Porter greets and welcomes customers in the service drive and alerts the service advisor(s) of the customer's arrival. They prepare the vehicle for the walkaround inspection and provide a final check at the onset of the redelivery process. As an essential task, Porters maintain the flow of vehicle traffic in the service lane and consistently monitor the safety of pedestrians in/around both the service drive and shop area. The porter, when qualified, also serves as a part of Mazda of Clearwater's security and medical response team at the dealership.
This position provides full-time and part-time opportunities. This is not a managerial position.
Specific Duties:
  • Greet and welcome guest on the service lane using the Mazda of Clearwater model;
  • Alert the Service Advisor(s) of the customer's arrival and ensure a positive hand-off occurs;
  • Place protective coverings inside of the customer's car prior to the technician receiving the car;
  • Using the TruVideo Application, video all service vehicles prior to moving them off the service drive;
  • Assist physically challenged customers and those with special needs;
  • Assist with vehicle flow in the service drive and within the shop/detailing area; ensure "waiters" are identified by stamping both key and hang tags;
  • Drive service customers to their destination and pick them up, as directed;
  • Stage the vehicle for customer pick-up;
  • Maintain a clean and safe environment on the service drive at all times;
  • Assure proper security of all vehicle keys;
  • Share customer feedback with the Service Advisor(s) and Company Management;
  • Conduct groundskeeping/landscaping tasks, both aesthetic and functional, to maintain the outdoor space in and around the dealership; and
  • Complete additional/other tasks as assigned by the Chief Porter and/or Service Manager.

Knowledge, Skills, and Abilities inherent in the position:
  • Customer Service - assess customer needs, interact positively, and facilitate an excellent experience;
  • Concern for Others -requires being sensitive to others' needs and feelings and being understanding and helpful on the job;
  • Active Listening - Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and do not interrupt at inappropriate times;
  • Oral Comprehension and Expression - listen to understand and convey information effectively;
  • Problem Sensitivity - the ability to tell when something is wrong or likely to go wrong;
  • Stamina - the ability to exert your self physically over long periods of time without getting winded or out of breath;
  • General, Driver, and Shop Safety - understand and execute all tasks in a manner that protects both life and limb; and
  • Self- Control - maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Requirements:
  • Maintain a current status for required Mazda Certification(s) and ensure the courses listed are no more than one year old:
    • Dealer Operations Professionals Certification; and
    • Ultimate Mazda Experience (UMX) - UMX Service Standards.
  • Demonstrate proficiency in conducting video or taking photographs of customer vehicles in concert with the Service Advisor's walkaround inspection within 14 days of employment;
  • Do not acquire any attributable driving violations to you from your date of hire throughout period of employment;
  • Wear assigned clothing/uniform each day and ensure all clothing and accessories are mainlined in optimal condition; and
  • Participate in all company surveys, performance assessments, and peer reviews.

Objectives:
  • Learn and demonstrate proficiency in the Mazda of Clearwater model (specifically, the walkaround and redelivery aspects) within 90 days of employment; and
  • Help create a positive increase in customer satisfaction ratings through active listening, engaged conversations, and resolving customer issues immediately (directly or indirectly).

Successive Positions and Opportunities
The porter position is both developmental as an independent track and as a launching point for other positions. It serves as an entry point and long-term track with myriad opportunities wherein porters can grow within our organization.

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