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Service Lane Assistant Jobs in Ohio (NOW HIRING)

Qualifications Strong communication and customer service skills Specialty selling/retail experience ... Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets ...

Qualifications Strong communication and customer service skills Specialty selling/retail experience ... Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets ...

Seasonal Stylist (SAPT)-Lane Bryant

Canton, OH · On-site

$14 - $15.50/hr

Qualifications Strong communication and customer service skills Specialty selling/retail experience ... Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets ...

Edith Lane of Cincinnati is seeking a compassionate, energetic, and creative Activity Aide to join ... Responsibilities * Assist in planning, organizing, and implementing daily recreational and ...

Dishwasher - Full Time

Mason, OH · On-site

$12.25 - $15.75/hr

Dishwasher Full Time At Dorothy Lane Market, food is our specialty. Our food service departments ... Maintain cleanliness of surfaces, floors, and equipment. * Assist with organizing supplies and ...

Showing results 41-60

Service Lane Assistant information

What is a service lane assistant?

Service Lane Assistants are automotive professionals who help manage the flow of vehicles and customers in a dealership or service center's service lane. They greet customers, check them in for service appointments, and may perform light inspections or vehicle intake tasks. Their role is crucial for ensuring efficient operations by facilitating communication between customers, service advisors, and technicians. Service Lane Assistants also help maintain a clean and organized service area, contributing to a positive customer experience.

What are the key skills and qualifications needed to thrive as a service lane assistant, and why are they important?

To thrive as a Service Lane Assistant, you need basic automotive knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and basic point-of-sale tools is typically required. Strong communication, attention to detail, and a friendly demeanor help build rapport with customers and ensure smooth workflow. These skills are crucial for efficiently managing customer intake, ensuring accurate information, and delivering a positive service experience.

What are the most common challenges faced by a service lane assistant, and how can they be managed effectively?

Service Lane Assistants often encounter challenges such as managing high customer volumes during peak hours and effectively communicating with both customers and service technicians. Staying organized and remaining calm under pressure are key to ensuring smooth workflow and customer satisfaction. Utilizing digital scheduling tools and maintaining clear, proactive communication can help manage these challenges efficiently. Additionally, seeking feedback from experienced team members can provide practical solutions for handling busy periods.

What is the difference between Service Lane Assistant vs Service Advisor?

AspectService Lane AssistantService Advisor
CredentialsHigh school diploma or equivalent; basic automotive knowledgeHigh school diploma; often additional certifications or training in automotive services
Work EnvironmentService lanes, quick service areas, customer interactionService bays, customer service desks, direct customer communication
Employer & Industry UsageAuto dealerships, quick service centersAuto dealerships, repair shops, service centers
Common Search & ComparisonEntry-level, support role in service lanesCustomer communication, service recommendations, sales

The Service Lane Assistant primarily supports the service process by assisting with vehicle intake and basic tasks, while the Service Advisor interacts directly with customers, explaining repairs and recommending services. Both roles are essential in automotive service environments but differ in responsibilities and customer engagement levels.

What cities in Ohio are hiring for Service Lane Assistant jobs?

Cities in Ohio with the most Service Lane Assistant job openings:

Stylist (SAPT)-Lane Bryant

Columbus, OH • On-site

KnitWell Group
Apparel and Accessories Stores

Full-time

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Supports and executes floor-sets and maintains visual brand standards.

  • Assists customers and coworkers throughout the store, including retrieving merchandise and completing floor sets.

  • Supports asset protection efforts and ensures safety by completing daily opening and closing checklist tasks.


KnitWell Group rating

7.5

Company rating: 7.5 out of 10

Based on 36 frontline employees who took The Breakroom Quiz


Job description

About usOur founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.


 

Stylist Overview

Embraces our diverse, inclusive culture.  Demonstrates Lane Selling behaviors to provide exceptional client experiences.  Contributes to achievement of Company goals, including financial objectives, client experience, operational controls, asset protection, safety, and merchandise presentation.

Lives Company Leadership Principles:

We Value Our People

Actively invests in personal growth and development
Demonstrates respect and openness for differing ideas, opinions, and backgrounds
Acts with a high degree of integrity and care for co-workers and clients

We Love Our Customer

Embraces selling, incentive and product knowledge techniques for success
Represents Lane Bryant by adhering to “Dress Your Best” guidelines
Consistently exceeds client expectations through Lane Selling
Effectively handles multiple clients and projects

We Win As A Team

Communicates and collaborates with positive intent
Supports client experience throughout all touch points
Supports and executes floor-sets; maintains visual brand standards
Ensures opening and closing checklist tasks are completed daily
Supports Asset Protection efforts to prevent shrink and ensure safety
Reports to work as scheduled; records all time worked accurately by using time and attendance system; remains flexible to the needs of the business
All other duties as assigned by Store, District or Regional Leaders

We Take Action and Own Our Results

Follows through on what must be done to deliver outcomes and meet expectations
Takes responsibility for decisions made to execute own work and results
Contributes to a high performing culture by delivering the best
Drives store goals with each segment
Create everlasting connection with client by offering credit rewards programs and Lane Personal Styling appointments

We Innovate and Learn Fast

Pushes for innovative solutions that bring originality to the organization
Embraces change; supports atest and learn culture
Contributes to an environment that promotes taking risk and out-of-the-box thinking.

Qualifications

Strong communication and customer service skills
Specialty selling/retail experience preferred
Technology proficient
Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
Must be able to read, write and communicate in English; other languages desirable

Position requires associates to:

Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
Frequently operate computerized register system
Adjust or move objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
Constantly interact with and assist coworkers and clients and other members of the public


 

Location:

Store 4720-Polaris Twn Ctr-LaneBryant-Columbus, OH 43240Position Type:Regular/Part timeEqual Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 


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