ZipRecruiter

Log In

1

Service Lane Assistant Jobs in Ohio (NOW HIRING)

Progressive Auto Group

Service Lane Assistant

Massillon, OH · On-site

$13.75 - $18.25/hr

Progressive Auto Group, one of the area's most successful automotive dealerships, is currently seeking a FULL TIME Lane Assistant to join our growing service team. This position offers an opportunity ...

Progressive Auto Group

Service Lane Assistant

Massillon, OH · On-site

$13.50 - $18/hr

Progressive Auto Group, one of the area's most successful automotive dealerships, is currently seeking a FULL TIME Lane Assistant to join our growing service team. This position offers an opportunity ...

Progressive Auto Group

Service Lane Assistant

Massillon, OH · On-site

$13.75 - $18.25/hr

Progressive Auto Group, one of the area's most successful automotive dealerships, is currently seeking a FULL TIME Lane Assistant to join our growing service team. This position offers an opportunity ...

Summit Toyota

Service Lane Assistant

Akron, OH

$14.25 - $19.25/hr

Notifies Assistant Service Manager or Estimator if client is waiting * Keeps service drive free of vehicles * Maintains strict adherence to dealership policy on client vehicle care and operation

Summit Toyota

Service Lane Assistant

Akron, OH · On-site

$14.25 - $19.25/hr

Notifies Assistant Service Manager or Estimator if client is waiting * Keeps service drive free of vehicles * Maintains strict adherence to dealership policy on client vehicle care and operation

Jim White Toyota

Service Advisor

Toledo, OH · On-site

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred * Above average energy level * A desire for a long-term career with a growing organization * Personal ...

Jim White Toyota

Service Advisor

Toledo, OH · On-site

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred * Above average energy level * A desire for a long-term career with a growing organization * Personal ...

Jim White Toyota

Service Advisor

Toledo, OH · On-site

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred * Above average energy level * A desire for a long-term career with a growing organization * Personal ...

Jim White Toyota

Service Advisor

Toledo, OH · On-site

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred * Above average energy level * A desire for a long-term career with a growing organization * Personal ...

Jim White Toyota

Service Advisor

Toledo, OH · On-site

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred * Above average energy level * A desire for a long-term career with a growing organization * Personal ...

Medina Auto Mall

45391 Automotive Service Porter

Medina, OH · On-site

$13.25 - $15.50/hr

Automotive Service Porter The Service Porter will assist the service department with retrieving ... Drive vehicles from the service lane to their proper places in the service parking lot * Deliver ...

next page

Showing results 1-20

All JobsService Lane JobsService Lane Assistant JobsService Lane Assistant Jobs in Ohio

Service Lane Assistant information

What is a service lane assistant?

Service Lane Assistants are automotive professionals who help manage the flow of vehicles and customers in a dealership or service center's service lane. They greet customers, check them in for service appointments, and may perform light inspections or vehicle intake tasks. Their role is crucial for ensuring efficient operations by facilitating communication between customers, service advisors, and technicians. Service Lane Assistants also help maintain a clean and organized service area, contributing to a positive customer experience.

What are the key skills and qualifications needed to thrive as a service lane assistant, and why are they important?

To thrive as a Service Lane Assistant, you need basic automotive knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and basic point-of-sale tools is typically required. Strong communication, attention to detail, and a friendly demeanor help build rapport with customers and ensure smooth workflow. These skills are crucial for efficiently managing customer intake, ensuring accurate information, and delivering a positive service experience.

What are the most common challenges faced by a service lane assistant, and how can they be managed effectively?

Service Lane Assistants often encounter challenges such as managing high customer volumes during peak hours and effectively communicating with both customers and service technicians. Staying organized and remaining calm under pressure are key to ensuring smooth workflow and customer satisfaction. Utilizing digital scheduling tools and maintaining clear, proactive communication can help manage these challenges efficiently. Additionally, seeking feedback from experienced team members can provide practical solutions for handling busy periods.

What is the difference between Service Lane Assistant vs Service Advisor?

AspectService Lane AssistantService Advisor
CredentialsHigh school diploma or equivalent; basic automotive knowledgeHigh school diploma; often additional certifications or training in automotive services
Work EnvironmentService lanes, quick service areas, customer interactionService bays, customer service desks, direct customer communication
Employer & Industry UsageAuto dealerships, quick service centersAuto dealerships, repair shops, service centers
Common Search & ComparisonEntry-level, support role in service lanesCustomer communication, service recommendations, sales

The Service Lane Assistant primarily supports the service process by assisting with vehicle intake and basic tasks, while the Service Advisor interacts directly with customers, explaining repairs and recommending services. Both roles are essential in automotive service environments but differ in responsibilities and customer engagement levels.

What cities in Ohio are hiring for Service Lane Assistant jobs?

Cities in Ohio with the most Service Lane Assistant job openings:

Service Lane Assistant

Massillon, OH • On-site

Progressive Auto Group
Retail • 51 - 200 employees
Learn more about Progressive Auto Groupexternal

$13.75 - $18.25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 3 hours ago

Job description

Progressive Auto Group, one of the area’s most successful automotive dealerships, is currently seeking a FULL TIME Lane Assistant to join our growing service team. This position offers an opportunity to join one of the area’s best dealerships, work in a great environment, and start a great career with our company.

You will be responsible for creating an outstanding customer service experience for anyone you encounter. That means you should always be friendly and smiling. You can expect this position to require you to:

  • Promptly greet customers as they arrive with a smile
  • Perform complimentary alignment checks, fluid top-offs, battery check
  • Move vehicles throughout the dealership
  • Transport customers in the courtesy shuttle
  • Pick up customer vehicles

The best person for the job:

  • Cares about the customer
  • Is happy to help however they can
  • Is a good driver
  • Thrives in a fast-paced environment
  • Is a team player
  • Has strong communication skills

Are you qualified for the position?

The Musts...

  • A Valid Driver’s license
  • A Customer first mindset
  • A good driving record
  • A Professional Appearance
  • Strong communication skills

We offer:

  • Competitive wages
  • Paid vacation and sick days.
  • 401K retirement plan with employer match.
  • Medical plans with a prescription drug program and dental benefits

If you are interested in this exciting opportunity, apply now!

Powered by JazzHR

Cjv4uV1Jij