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Service Integration Manager Jobs in Southfield, MI

SENIOR MANAGER, ENTERPRISE INTEGRATION Versigent designs and delivers the systems that move power ... Define and monitor SLAs with service providers and ensure alignment with business expectations

SAP Integration Lead

Allen Park, MI · On-site

$129K - $244K/yr

Strong project management skills managing complex dependencies across multiple teams, 3rd party service providers and vendors. * Understanding of integration technologies and patterns (e.g., SAP ...

SAP Integration Leader

Allen Park, MI · On-site

$132K - $250K/yr

The Integration Lead is responsible for leading the end-to-end integration of legacy (non-SAP ... Manage cross-team dependencies (design decisions, shared services, master data impacts, environment ...

SAP Integration Leader

Allen Park, MI · On-site

$132K - $250K/yr

The Integration Lead is responsible for leading the end-to-end integration of legacy (non-SAP ... Manage cross-team dependencies (design decisions, shared services, master data impacts, environment ...

ABOUT US The WPP l Ford Team is an integrated operating network made up of a dynamic multi-agency ... Ford is a global company founded on powerful shared ideals - valuing service to the world as much ...

ABOUT US The WPP l Ford Team is an integrated operating network made up of a dynamic multi-agency ... Ford is a global company founded on powerful shared ideals - valuing service to the world as much ...

The Project Manager, Integration is responsible for communicating project information to AIT ... Provides excellent service to internal and external customers. * Excellent time management skills ...

The Project Manager, Integration is responsible for communicating project information to AIT ... Provides excellent service to internal and external customers. * Excellent time management skills ...

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Showing results 1-20

Service Integration Manager information

See Southfield, MI salary details

$33.9K

$101.9K

$179.8K

How much do service integration manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service integration manager in Southfield, MI is $101,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $121,600.00 per year, depending on experience, location, and employer.

What is a service integration manager?

A Service Integration Manager is a professional responsible for overseeing and coordinating the delivery of services from multiple providers within an organization. They ensure that all services work together seamlessly to meet business objectives, manage service performance, and resolve any issues that arise between different vendors or teams. Their role involves working closely with stakeholders to align service delivery with organizational goals, implementing best practices, and continuously improving processes for efficiency and quality. Service Integration Managers play a key role in managing complex, multi-sourced IT environments and ensuring consistent service delivery.

How does a service integration manager typically collaborate with internal and external stakeholders to ensure seamless service delivery?

A Service Integration Manager frequently acts as a bridge between various service providers, internal teams, and clients to coordinate and streamline service delivery. This role involves regular meetings with stakeholders to define requirements, resolve issues, and align expectations. Collaboration often includes managing service-level agreements, monitoring performance metrics, and orchestrating incident and change management processes. Effective communication and negotiation skills are essential, as the manager must ensure all parties are working towards common goals and that any service disruptions are swiftly addressed.

What are the key skills and qualifications needed to thrive as a service integration manager, and why are they important?

To thrive as a Service Integration Manager, you need expertise in IT service management, process improvement, and a solid understanding of integration frameworks, often supported by ITIL certification or similar qualifications. Familiarity with service management tools like ServiceNow, integration platforms, and project management systems is typically required. Strong stakeholder management, analytical thinking, and effective communication are vital soft skills for collaborating across teams and managing complex service ecosystems. These skills are essential for ensuring seamless service delivery, minimizing disruptions, and aligning IT services with business objectives.

What is the difference between Service Integration Manager vs Service Coordinator?

AspectService Integration ManagerService Coordinator
CredentialsTypically requires project management certifications, relevant industry experienceOften requires customer service or administrative certifications
Work EnvironmentWorks across multiple teams, manages complex projects, often in corporate or technical settingsFocuses on scheduling, client communication, and service delivery at a more operational level
Employer & Industry UsageUsed in IT, telecommunications, and large service organizationsCommon in healthcare, social services, and customer support sectors

The Service Integration Manager oversees multiple service functions, coordinating efforts across teams to ensure seamless delivery. In contrast, the Service Coordinator handles day-to-day client interactions and scheduling. While both roles require strong communication skills, the Manager focuses on strategic integration, whereas the Coordinator emphasizes operational support.

Infographic showing various Service Integration Manager job openings in Southfield, MI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $101,939 per year, or $49 per hour.

Senior Manager, Enterprise Integration

Aptiv PLC

Troy, MI • On-site

Full-time

Medical, Life, PTO

Re-posted 13 days ago


Job description

SENIOR MANAGER, ENTERPRISE INTEGRATION
Versigent designs and delivers the systems that move power through modern technology. From vehicles to robotics to energy platforms, our electrical distribution systems enable the next generation of electrified, automated and connected products.
As a standalone company, we combine deep engineering expertise with the speed and focus needed to solve increasingly complex challenges. Our teams move quickly, think with precision and deliver at scale - helping customers do more without adding cost, weight or complexity.
What defines us is how we work: with the agility and momentum of a startup, backed by the experience and discipline of a proven global leader. That combination creates an environment where ideas move faster, ownership is real and impact is visible.
YOUR ROLE
The Senior Manager, Enterprise Integration is a strategic and operational leadership role responsible for defining and executing our global integration vision. This role oversees the architecture, delivery, and operations of Enterprise Integration platforms ensuring seamless connectivity across the enterprise systems, trading partners, and cloud ecosystems. The Senior Manager leads cross-functional teams, manages vendor relationships, ensures operational excellence, and drives innovation in integration technologies to support our digital transformation and business agility.
RESPONSIBILITIES
Strategic Leadership
  • Define and own the global integration strategy encompassing middleware, APIs, cloud-based platforms and EDI
  • Align integration initiatives with enterprise architecture, business priorities, and digital transformation goals
  • Lead technology evaluations and roadmap planning for platforms such as IBM ACE, API Connect, iPaaS solutions and SAP BTP Integration Suite

Organizational Leadership
  • Lead and mentor global teams including Middleware Architects and Integration Analysts
  • Foster a culture of innovation, collaboration, and continuous improvement across integration functions
  • Establish governance frameworks for integration architecture, standards, and compliance
  • Ensure integration platforms comply with internal security policies, SOX (Sarbanes-Oxley), and global data protection regulations (e.g., GDPR, CCPA)

Architecture & Solution Design
Architecture & Solution Design
  • Architecting and implementing enterprise-grade solutions using IBM Cloud Pak for Integration (CP4I), App Connect Enterprise (ACE), and API Connect
  • Oversee the design and delivery of end-to-end integration solutions across ERP, CRM, PLM, and cloud platforms
  • Ensure scalability, performance, and security of integration architectures
  • Promote adoption of microservices, APIs, and event-driven architectures

Operations & Service Management
  • Ensure high availability, reliability, and performance of middleware platforms.
  • Oversee incident management, root cause analysis, and continuous service improvement.
  • Define and monitor operational KPIs and SLAs to ensure service excellence.
  • Collaborate with the Cybersecurity team to ensure integration platforms meet security, compliance, and data protection standards.
  • Define and track KPIs to measure the business impact of integration initiatives, such as transaction accuracy, partner onboarding time, and system uptime.

Vendor & Partner Management
  • Manage strategic vendor relationships including contract negotiations, renewals, and performance reviews
  • Define and monitor SLAs with service providers and ensure alignment with business expectations
  • Approve vendor invoices and collaborate with Procurement and Finance on cost optimization and compliance

Forecasting & Cost Management
  • Develop and manage annual budgets for integration services, tools, and vendor contracts
  • Forecast resource needs and technology investments to support business growth and transformation
  • Monitor and report on cost performance, identifying opportunities for savings and efficiency
  • Partner with Finance to ensure accurate financial planning and alignment with corporate objectives

Innovation & Evaluation
  • Continuously evaluate emerging technologies and integration trends to enhance our capabilities
  • Lead proof-of-concept initiatives and pilot programs for new integration tools and platforms
  • Drive modernization of legacy systems through cloud-native and API-first approaches

QUALIFICATIONS
  • Ten or more years of experience in Enterprise Integration including a strategic senior leadership role
  • Proven expertise in middleware platforms (IBM ACE, Sterling), and cloud integration (SAP CPI, API Connect)
  • Strong understanding of enterprise architecture, SOA, microservices, and API management
  • Experience leading global teams and managing cross-functional stakeholders
  • Excellent strategic thinking, communication, and vendor management skills
  • Experience with iPaaS platforms and hybrid integration strategies preferred
  • Familiarity with Agile, DevOps, CI/CD practices preferred
  • Automotive or manufacturing industry experience required
  • Ability to work onsite in Troy, MI

WHY JOIN US?
  • Grow with purpose. We invest in our people by creating opportunities to build skills, take on new challenges, and develop over time.
  • Do work that shows up in the real world. What you contribute here powers systems that are critical to how industries operate and evolve. The impact is visible and lasting.
  • Succeed with the right support. We provide the tools, resources, and environment needed to perform at a high level and sustain that success.

YOUR BENEFITS AT VERSIGENT:
  • Private health care effective day 1 of employment
  • Life and accident insurance
  • Paid Time Off (Holidays, Vacation, Designated time off, Parental leave)
  • Relocation assistance may be available
  • Learning and development opportunities
  • Discount programs with various manufacturers and retailers
  • Recognition for innovation and excellence
  • Opportunities to give back to the community
  • Tuition Reimbursement
  • Adoption Assistance
  • Fertility Coverage

APPLY TODAY!
If you are looking for a role where you can grow, contribute, and see the direct impact of your work, we encourage you to apply and be part of what Versigent is building next.
Versigent spun out of Aptiv on April 1, 2026. As part of ongoing spin-off activities and IT separation, some documentation may still reference Aptiv, Cyprium, or Versigent. All references should be understood to mean Versigent.
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Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates
Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.