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Service Innovation Group Jobs in Chicago, IL (NOW HIRING)

... Product Innovation group, focusing on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. Within our Commercial & Service Excellence ...

New

Fitness Instructor

Chicago, IL · On-site

$21.30 - $29.32/hr

Provide personal training services to residents. * Lead group land and aquatic fitness classes, as ... Driven by a commitment to exceptional service, innovation, and meaningful connections, our team ...

Fitness Instructor

Chicago, IL · On-site

$21.30 - $29.32/hr

Provide personal training services to residents. * Lead group land and aquatic fitness classes, as ... Driven by a commitment to exceptional service, innovation, and meaningful connections, our team ...

... innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners ... With a North American footprint, a diverse client portfolio, and a highly trained service team, we ...

Lifestyle Assistant

Geneva, IL · On-site

$16 - $21.98/hr

... organizing resident group trips and outings * Create and maintain the Monthly Event Calendar ... Driven by a commitment to exceptional service, innovation, and meaningful connections, our team ...

Lifestyle Assistant

Geneva, IL · On-site

$16 - $21.98/hr

... organizing resident group trips and outings * Create and maintain the Monthly Event Calendar ... Driven by a commitment to exceptional service, innovation, and meaningful connections, our team ...

... innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners ... With a North American footprint, a diverse client portfolio, and a highly trained service team, we ...

... innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners ... With a North American footprint, a diverse client portfolio, and a highly trained service team, we ...

Supervisor Lifestyles

Geneva, IL · On-site

$61K - $84K/yr

Lead activity for individual as well as group programs; documenting participation and resident ... Driven by a commitment to exceptional service, innovation, and meaningful connections, our team ...

Supervisor Lifestyles

Geneva, IL · On-site

$61K - $84K/yr

Lead activity for individual as well as group programs; documenting participation and resident ... Driven by a commitment to exceptional service, innovation, and meaningful connections, our team ...

Lifestyles Lead

Geneva, IL · On-site

$18.87 - $25.96/hr

... well as group structures. * Motivate residents to participate in daily planned activities ... Driven by a commitment to exceptional service, innovation, and meaningful connections, our team ...

Showing results 21-40

Service Innovation Group information

What is the difference between Service Innovation Group vs Customer Experience Specialist?

AspectService Innovation GroupCustomer Experience Specialist
CredentialsTypically requires a degree in business, marketing, or related fieldsOften requires customer service or marketing certifications
Work EnvironmentCorporate offices, innovation labs, client sitesRetail, call centers, corporate offices
Industry UsageUsed across various industries focusing on service design and innovationPrimarily in retail, hospitality, and service sectors

Service Innovation Group focuses on developing new service strategies and improving customer experiences through innovation initiatives. Customer Experience Specialists handle direct customer interactions, ensuring satisfaction and resolving issues. While both roles aim to enhance customer relations, Service Innovation Group works on strategic improvements, whereas Customer Experience Specialists focus on day-to-day customer interactions.

Infographic showing various Service Innovation Group job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Pricefx Implementation Lead - Manager

Pwc

Rosemont, IL • On-site

$99K - $232K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants


Job description

Industry/Sector

Not Applicable

Specialism

Customer

Management Level

Manager

Job Description & Summary

The Opportunity
As a Pricefx Implementation Lead - Manager, you will spearhead the delivery of innovative technology solutions, focusing on seamless integration and efficient project execution within our Technology Delivery team. You will manage the end-to-end delivery process, collaborating with cross-functional teams to drive successful technology implementations. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
In this role, you will be part of our Software and Product Innovation group, focusing on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. Within our Commercial & Service Excellence network, you will have the opportunity to work on Pricing, Promotions & Revenue Management, contributing to the success of our clients and the firm.
Responsibilities
- Leading the implementation of Pricefx solutions, managing end-to-end delivery processes
- Collaborating with cross-functional teams to drive successful technology integrations
- Developing and executing project plans using project management software to meet client expectations
- Guiding teams in the creation and refinement of user stories and product roadmaps
- Overseeing the software release life cycle, confirming timely and efficient delivery
- Conducting design workshops to align technology solutions with client needs
- Analyzing system components to identify linkages and interactions for optimized performance
- Encouraging team development through coaching and feedback, leveraging individual strengths
- Addressing project risks and issues, facilitating resolutions with stakeholders
- Promoting the adoption of innovative technologies and practices in software development
- Validating data integrity and security within technology frameworks
- Building and maintaining client relationships to support ongoing project success
What You Must Have
- At least a Bachelor's degree
- At least 5 years of experience
What Sets You Apart
- Excelling in Pricefx implementation and management
- Demonstrating proficiency in IT Service Management (ITSM)
- Leading design workshops for technology integration
- Managing software project planning and delivery
- Developing user stories for product enhancement
- Utilizing strategic questioning for process improvement
- Embracing change and innovation in technology delivery

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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About pwc

Sourced by ZipRecruiter

We know that the future success of our firm is contingent on equitable experiences for our people. From recruitment to partnership, we’re working hard to give every person an equitable opportunity to grow and to thrive as part of our community of solvers. We understand that establishing and maintaining a fair, equitable and welcoming environment for all people requires building a culture of belonging: a shift from awareness to empathy — while demonstrating inclusive leadership that cultivates trust among our people and our clients. PwC is committed to advancing diversity, equity and inclusion (DEI) through an evidence-based strategy designed to achieve well-defined and meaningful aspirational goals. Our aim is to solve problems for the long term, as that is how we build trust and continue to build on our culture of belonging. At the core of this endeavor are stated goals and a series of linked programs enabling targeted interventions at key moments in our employees’ career trajectories.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

London, London, UK