GENERAL FUNCTION The Customer Service Professional Lead plays a critical role in ensuring that ... The Team Lead works closely with leadership staff to ensure continual improvement of the customer ...
GENERAL FUNCTION The Customer Service Professional Lead plays a critical role in ensuring that ... The Team Lead works closely with leadership staff to ensure continual improvement of the customer ...
GENERAL FUNCTION The Customer Service Professional Lead plays a critical role in ensuring that ... The Team Lead works closely with leadership staff to ensure continual improvement of the customer ...
GENERAL FUNCTION The Customer Service Professional Lead plays a critical role in ensuring that ... The Team Lead works closely with leadership staff to ensure continual improvement of the customer ...
Customer Service Representative
Hoschton, GA · On-site
$14.50 - $19.75/hr
Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we've held a footing in for 50+ years. We believe there's more to life than livelihood, but ...
Quick apply
Customer Service Representative
Hoschton, GA · On-site
$14.50 - $19.75/hr
Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we've held a footing in for 50+ years. We believe there's more to life than livelihood, but ...
Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we've held a footing in for 50+ years. We believe there's more to life than livelihood, but ...
Quick apply
Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we've held a footing in for 50+ years. We believe there's more to life than livelihood, but ...
Service Technician
Austin, TX · On-site
$18 - $24/hr
Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we've held a footing in for 50+ years. We believe there's more to life than livelihood, but ...
Quick apply
Service Technician
Austin, TX · On-site
$18 - $24/hr
Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we've held a footing in for 50+ years. We believe there's more to life than livelihood, but ...
Estimator
$25 - $30/hr
STRUCTURAL ESTIMATOR Our client is a top structural steel fabrication facility that services ... About Meador Staffing: Meador Staffing is a talent-first staffing company on a mission to bring ...
Estimator
$25 - $30/hr
STRUCTURAL ESTIMATOR Our client is a top structural steel fabrication facility that services ... About Meador Staffing: Meador Staffing is a talent-first staffing company on a mission to bring ...
Senior Software Engineer, Talent Matching Software
Boston, MA · On-site
$133K - $176K/yr
We are now applying that same technology, data, and network to build an AI-first staffing business ... Design, build, and operate the backend services and APIs that power talent matching in production
Quick apply
Senior Software Engineer, Talent Matching Software
Boston, MA · On-site
$133K - $176K/yr
We are now applying that same technology, data, and network to build an AI-first staffing business ... Design, build, and operate the backend services and APIs that power talent matching in production
Senior Software Engineer, Talent Matching Software
$133K - $176K/yr
We are now applying that same technology, data, and network to build an AI-first staffing business ... Design, build, and operate the backend services and APIs that power talent matching in production
Senior Software Engineer, Talent Matching Software
$133K - $176K/yr
We are now applying that same technology, data, and network to build an AI-first staffing business ... Design, build, and operate the backend services and APIs that power talent matching in production
Senior Software Engineer, Talent Matching Software
Boston, MA · On-site
$133K - $175K/yr
We are now applying that same technology, data, and network to build an AI-first staffing business ... Design, build, and operate the backend services and APIs that power talent matching in production
Senior Software Engineer, Talent Matching Software
Boston, MA · On-site
$133K - $175K/yr
We are now applying that same technology, data, and network to build an AI-first staffing business ... Design, build, and operate the backend services and APIs that power talent matching in production
Senior Software Engineer, Talent Matching Software
Boston, MA · On-site
$182K/yr
We are now applying that same technology, data, and network to build an AI-first staffing business ... Design, build, and operate the backend services and APIs that power talent matching in production
Senior Software Engineer, Talent Matching Software
Boston, MA · On-site
$182K/yr
We are now applying that same technology, data, and network to build an AI-first staffing business ... Design, build, and operate the backend services and APIs that power talent matching in production
We are now applying that same technology, data, and network to build an AI-first staffing business ... Own the matching platform end to end: the production AI matching services and the public and ...
We are now applying that same technology, data, and network to build an AI-first staffing business ... Own the matching platform end to end: the production AI matching services and the public and ...
We are now applying that same technology, data, and network to build an AI-first staffing business ... Own the matching platform end to end: the production AI matching services and the public and ...
Quick apply
We are now applying that same technology, data, and network to build an AI-first staffing business ... Own the matching platform end to end: the production AI matching services and the public and ...
Engineering Manager, Talent Matching Software
Boston, MA · On-site
$197K/yr
We are now applying that same technology, data, and network to build an AI-first staffing business ... Own the matching platform end to end: the production AI matching services and the public and ...
Engineering Manager, Talent Matching Software
Boston, MA · On-site
$197K/yr
We are now applying that same technology, data, and network to build an AI-first staffing business ... Own the matching platform end to end: the production AI matching services and the public and ...
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Staffing Coordinator
Hermitage, TN · On-site
$20 - $21/hr
Business Casual Pay: $20 - 21/HR DOE Holiday pay after 90 days 401k, Health and Dental 1ST TEAM is a full service staffing firm that has been in business for 25 years. One of our core objectives here ...
Quick apply
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Staffing Coordinator
Hermitage, TN · On-site
$20 - $21/hr
Business Casual Pay: $20 - 21/HR DOE Holiday pay after 90 days 401k, Health and Dental 1ST TEAM is a full service staffing firm that has been in business for 25 years. One of our core objectives here ...
Customer Service Manager
Modesto, CA · On-site
$62K - $70K/yr
... staff coaching, compliance support, and relationship building within the local community. The ideal candidate brings strong judgment, a service-first mindset, and the ability to keep branch ...
Quick apply
Customer Service Manager
Modesto, CA · On-site
$62K - $70K/yr
... staff coaching, compliance support, and relationship building within the local community. The ideal candidate brings strong judgment, a service-first mindset, and the ability to keep branch ...
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Warehouse Head Floor Supervisor
Commerce, CA · On-site
$24 - $25/hr
This role is responsible for executing against service-level commitments in a fast-paced 3PL ... adjust staffing priorities throughout the shift. • Maintain clean, organized, and audit-ready ...
Quick apply
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Warehouse Head Floor Supervisor
Commerce, CA · On-site
$24 - $25/hr
This role is responsible for executing against service-level commitments in a fast-paced 3PL ... adjust staffing priorities throughout the shift. • Maintain clean, organized, and audit-ready ...
... service-first mindset by providing proactive assistance to the Council and its members. o Coordinates Staff Council communications such as building and disseminating newsletters, updating website ...
... service-first mindset by providing proactive assistance to the Council and its members. o Coordinates Staff Council communications such as building and disseminating newsletters, updating website ...
... service-first mindset by providing proactive assistance to the Council and its members. o Coordinates Staff Council communications such as building and disseminating newsletters, updating website ...
... service-first mindset by providing proactive assistance to the Council and its members. o Coordinates Staff Council communications such as building and disseminating newsletters, updating website ...
... service-first mindset by providing proactive assistance to the Council and its members. o Coordinates Staff Council communications such as building and disseminating newsletters, updating website ...
... service-first mindset by providing proactive assistance to the Council and its members. o Coordinates Staff Council communications such as building and disseminating newsletters, updating website ...
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Air Export Specialist
Vernon, CA · On-site
$19 - $20/hr
... service Requirement: · High school diploma or general education degree (GED) · At least one to ... staffing solutions.
Quick apply
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Air Export Specialist
Vernon, CA · On-site
$19 - $20/hr
... service Requirement: · High school diploma or general education degree (GED) · At least one to ... staffing solutions.
Service First Staffing information
See salary details
$9.38 - $11.41
2% of jobs
$11.41 - $13.44
6% of jobs
$15.01 is the 25th percentile. Wages below this are outliers.
$13.44 - $15.47
21% of jobs
The median wage is $17.02 / hr.
$15.47 - $17.50
27% of jobs
$17.50 - $19.54
18% of jobs
$19.63 is the 75th percentile. Wages above this are outliers.
$19.54 - $21.57
12% of jobs
$21.57 - $23.60
5% of jobs
$23.60 - $25.63
3% of jobs
$25.63 - $27.67
2% of jobs
$27.67 - $29.70
2% of jobs
$29.70 - $31.73
1% of jobs
$9
$19
$31
How much do service first staffing jobs pay per hour?
What can new hires expect in terms of onboarding and support at Service First Staffing?
What is Service First Staffing and what do they do?
What are the key skills and qualifications needed to thrive as a Staffing Coordinator at Service First Staffing, and why are they important?
What is the difference between Service First Staffing vs Customer Service Representative?
| Aspect | Service First Staffing | Customer Service Representative |
|---|---|---|
| Credentials | Varies by position, often includes high school diploma or equivalent | High school diploma or equivalent; some roles may require additional certifications |
| Work Environment | Temporary, temp-to-perm, or contract settings across various industries | Office, retail, call centers, or on-site customer locations |
| Employer & Industry Usage | Staffing agency providing placements in multiple industries | Direct employment in retail, telecom, hospitality, and other sectors |
| Search & Comparison Intent | Looking for staffing services or temp placements | Seeking customer service roles or employment opportunities |
Service First Staffing specializes in providing staffing solutions across various industries, offering temporary and permanent placements. Customer Service Representatives are specific roles within companies focused on client interaction. While Service First Staffing connects candidates with multiple employers, Customer Service Representatives work directly for companies in customer-facing positions.

Other
Medical, Retirement, PTO
Posted 4 days ago
EssilorLuxottica rating
7.0
Based on 284 frontline employees who took The Breakroom Quiz
7th of 39 rated optical retailers
Job description
Position: Full-Time
Total Rewards: Benefits/Incentive Information
If you've worn a pair of glasses, we've already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
The Customer Service Professional Lead plays a critical role in ensuring that frontline Customer Service Professionals (CSPs) are set up for success. The Team Lead plays the part of subject matter expert that CSPs look to for advice and guidance on best practices in Customer Service. The Customer Service Professional Lead provides the coaching and training needed to support CSP performance metric expectations. Also plays a part in solving customer concerns, providing real-time support to the brands, handling customer e-mail and phone contacts and interfacing with cross-functional business groups to drive resolution on issues that cannot be solved by frontline agents. The Team Lead works closely with leadership staff to ensure continual improvement of the customer experience is achieved and identified gaps are addressed.
MAJOR DUTIES AND RESPONSIBILITIES
- Maintain coverage support for customer service/frame enclosed area
- Provides support to Customer Service Representatives/Frame Enclosed CS Representatives by answering questions and responding to more complex issues.
- Resolves customer issues on the first call and concludes issues that have been escalated.
- Identifies system failures or trends in problems, develops process redesign and implements changes.
- Review CSP log errors and provide counseling to less experienced Customer Service Representatives to correct process. Returns corrected errors to appropriate departments for processing.
- Assists with the development of new associates.
- Owns high-touch accounts(Wholesale Rx, Oliver Peoples, etc) at the request of Customer Service and Brand Leadership
- Acts as an advocate for the customer, reports and acts on observed areas for improvement
- High School graduate or equivalent work experience.
- 3+ years' experience in Customer Service environment required.
- Optical dispensing and lab work helpful.
- Ability to coach less experienced employees with developed customer service, telephone skills required.
- Proficient in MS Word & Excel, LMS, SAP as well as written and verbal skills communication skills
- Ability to work with peer and upper management.
- Ability multi-task and perform in a constantly changing environment
- Must be able to work weekends and/or evenings as needed
- Must meet educational and essential job requirements
- Bachelor's Degree
Pay Range: 25.04 - 37.32
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
What EssilorLuxottica employees say
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About EssilorLuxottica
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
Dallas, TX, US