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Service Experts Jobs in Texas (NOW HIRING)

Service Experts

Principal Architect

Richardson, TX · Hybrid

Welcome! Service Experts is seeking a Principal Architect to lead the architectural strategy, operating model, and technical governance of the enterprise Operational Data Platform (ODP) and ...

Service Experts

Billing Specialist

Richardson, TX · On-site

$17.50 - $23.50/hr

The Billing Specialist will also play a key role in contributing towards Service Experts success by meeting business objectives, improving the performance of internal operation, ensuring customer ...

Service Experts

Billing Specialist

Richardson, TX

$17.50 - $23.50/hr

The Billing Specialist will also play a key role in contributing towards Service Experts success by meeting business objectives, improving the performance of internal operation, ensuring customer ...

Service Experts

Principal Architect

Richardson, TX · On-site

Service Experts is seeking a Principal Architect to lead the architectural strategy, operating model, and technical governance of the enterprise Operational Data Platform (ODP) and Data-as-a-Product ...

Service Experts

Account Coordinator II

Richardson, TX · On-site

$18.25 - $23.50/hr

Highly visible role utilizing Advantage and Service Experts knowledge along with above average soft skills to resolve escalated customer complaints of Advantage Program participants. Receives ...

Service Experts

Account Coordinator II

Richardson, TX

$18.25 - $23.50/hr

Highly visible role utilizing Advantage and Service Experts knowledge along with above average soft skills to resolve escalated customer complaints of Advantage Program participants. Receives ...

Service Experts

Plumber II

Houston, TX · On-site

We are currently seeking a highly skilled and experienced Plumber II to join our Service Experts HVAC and Plumbing team. In this role, you will be responsible for leading plumbing projects ...

Service Experts

Plumber II

Houston, TX · On-site

We are currently seeking a highly skilled and experienced Plumber II to join our Service Experts HVAC and Plumbing team. In this role, you will be responsible for leading plumbing projects ...

Service Experts

Plumber III

Richardson, TX · On-site

We are currently seeking a highly skilled and experienced Plumber III to join our Service Experts HVAC and Plumbing team in a leadership role. As a Plumber III, you will be responsible for overseeing ...

Service Experts

Plumber III

Richardson, TX · On-site

We are currently seeking a highly skilled and experienced Plumber III to join our Service Experts HVAC and Plumbing team in a leadership role. As a Plumber III, you will be responsible for overseeing ...

Service Experts

Sr. Data Analyst

Richardson, TX · On-site

$78K - $98K/yr

Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support ...

Service Experts

Sr. Data Analyst

Richardson, TX

$78K - $98K/yr

Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support ...

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See Texas salary details

$10

$22

$39

How much do service experts jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service experts in Texas is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.96 per hour, depending on experience, location, and employer.

How do Service Experts typically collaborate with other departments to resolve customer issues?

Service Experts frequently work cross-functionally with departments such as technical support, sales, and product teams to address customer concerns efficiently. They serve as the main point of contact for customers but often escalate complex technical problems to specialized teams or coordinate with sales to recommend upgrades and solutions. Effective communication and a team-oriented approach are essential, as Service Experts must relay customer feedback and ensure follow-through on solutions. This collaboration not only helps resolve issues faster but also enhances customer satisfaction and supports continuous improvement within the organization.

What are Service Experts?

Service Experts are professionals who specialize in providing installation, maintenance, and repair services for heating, ventilation, air conditioning (HVAC), and related home comfort systems. They are trained to diagnose issues, recommend solutions, and ensure systems operate efficiently and safely. Service Experts often work for companies that offer comprehensive home and commercial services, including emergency repairs and regular maintenance plans. Their expertise helps customers maintain a comfortable and safe indoor environment.

What are the key skills and qualifications needed to thrive as a Service Expert, and why are they important?

To thrive as a Service Expert, you need strong customer service abilities, problem-solving skills, and a relevant educational background or technical training in the services provided. Familiarity with customer relationship management (CRM) software and standard industry tools is often required, and certifications may be necessary depending on the sector (e.g., HVAC, IT). Excellent communication, patience, and a proactive attitude help build trust and effectively address client concerns. These skills ensure high-quality service delivery, customer satisfaction, and positive business outcomes.

What is the difference between Service Experts vs HVAC Technicians?

AspectService ExpertsHVAC Technicians
CredentialsCertifications in HVAC, EPA refrigerant handling, manufacturer trainingHVAC certifications, EPA license, technical training
Work EnvironmentResidential, commercial, service calls, installationResidential and commercial HVAC systems, troubleshooting, repairs
Employer & Industry UsageHVAC service companies, contractors, maintenance firmsHVAC service providers, installation companies, maintenance firms

Service Experts and HVAC Technicians both work in the HVAC industry, often performing similar tasks such as repairs, maintenance, and installations. Service Experts typically refers to a company or brand name, while HVAC Technicians are the skilled professionals performing the work. Both roles require similar certifications and work in comparable environments, making them closely related in the industry.

What are popular job titles related to Service Experts jobs in Texas? For Service Experts jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Service Experts jobs in Texas look for? The top searched job categories for Service Experts jobs in Texas are:
What cities in Texas are hiring for Service Experts jobs? Cities in Texas with the most Service Experts job openings:
Service Experts jobs near you
Principal Architect

Principal Architect

Service Experts

Richardson, TX • Hybrid

Full-time

Posted 7 days ago

Service Experts rating

6.4

Company rating: 6.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

163rd of 217 rated repair and maintenance companies

Job description

Welcome!

Service Experts is seeking a Principal Architect to lead the architectural strategy, operating model, and technical governance of the enterprise Operational Data Platform (ODP) and DataasaProduct (DaaP) transformation. This role serves as the single-threaded owner of the data platform architecture and is accountable for platform stability, scalability, governance, vendor performance, and long-term modernization.

Key Responsibilities

Architectural & Platform Leadership
Own the enterprise architecture for the Azure-based data platform, including Databricks, Azure Data Factory, Delta Lake, and Power BI.
Define and maintain platform architecture standards, reference patterns, and future-state roadmaps aligned to business strategy.
Ensure the platform enables analytics, reporting, and AI/ML workloads at enterprise scale.

Data-as-a-Product Operating Model
Establish and govern Data-as-a-Product standards including ownership, SLAs, documentation, metadata, lineage, and quality requirements.
Partner with Product Owners and domain teams to enable scalable data product delivery.


Team & Vendor Leadership
Lead and coordinate all onsite and offshore resources supporting the Operational Data Platform, including L1-L3 support, data engineering, analytics, and platform operations teams.
Act as the single architectural and operational authority for a hybrid delivery model spanning onshore leadership and offshore execution teams.
Define clear roles, responsibilities, escalation paths, and RACI frameworks across vendors and internal teams.
Hold managed service providers accountable for SLAs, security standards, architectural compliance, and operational excellence.


Data Operations & Reliability
Own the Data Ops operating model including incident management, change governance, release coordination, and production support.
Establish severity-based support coverage and on-call models.
Lead root cause analysis initiatives and drive continuous platform reliability improvements.


Governance, Security & Compliance
Define and enforce governance standards for RBAC, data masking, CI/CD, Infrastructure as Code, and audit readiness.
Ensure SOX and privacy controls are embedded in platform architecture and operations.
Serve as technical authority during audits by providing architectural artifacts and operational evidence.


Observability & Continuous Improvement
Define the observability strategy for pipeline health, data quality, platform metrics, cost telemetry, and SLA enforcement.
Champion Data Reliability Engineering practices and proactive monitoring.


Qualifications
10+ years of experience in data, platform, or enterprise architecture roles.
3+ years designing and operating cloud-native data platforms (Azure strongly preferred).
Deep expertise in Azure Databricks, Spark, Delta Lake, Power BI, and Data Ops practices.
Experience leading onsite and offshore teams within managed services or hybrid delivery models.
Strong background in governance, security, and regulated environments (SOX).
Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred.

Why This Role Matters
This Principal Architect role is foundational to Service Experts' data strategy and long-term digital modernization. The position combines architectural authority with operational accountability and team leadership, ensuring the data platform is treated as a reliable, governed, enterprise product.

Minimum Experience: 10+
Years Minimum Education: Bachelor's Degree

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

What Service Experts employees say

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Benefits

Hours and flexibility

Workplace

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About Service Experts

Sourced by ZipRecruiter

Service Experts, based in Plano, Texas, US, is an industry leader in the HVAC (Heating, Ventilation, Air Conditioning) sector with a commitment to providing top-tier service for home comfort. Their offerings cover a broad range of services such as repair, maintenance, and installation of heating and air conditioning systems. Established in 1996, the company has demonstrated consistent growth and expansion, boasting a network of over 100 service centers across North America. Their mission is simple yet powerful: to provide excellence in home comfort. Service Experts has emerged as a trusted choice in the market due to their adherence to core values of integrity, innovation, excellence, and commitment.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Plano, TX, US

Year founded

1996

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