Ensure outsourced services, contracts, and SLAs support Service Experts' technical, operational, and business requirements across the full IT environment * Implement cost-saving initiatives and ...
Ensure outsourced services, contracts, and SLAs support Service Experts' technical, operational, and business requirements across the full IT environment * Implement cost-saving initiatives and ...
Ensure outsourced services, contracts, and SLAs support Service Experts' technical, operational, and business requirements across the full IT environment * Implement cost-saving initiatives and ...
Ensure outsourced services, contracts, and SLAs support Service Experts' technical, operational, and business requirements across the full IT environment * Implement cost-saving initiatives and ...
Plumber III
Richardson, TX · On-site
We are currently seeking a highly skilled and experienced Plumber III to join our Service Experts HVAC and Plumbing team in a leadership role. As a Plumber III, you will be responsible for overseeing ...
Plumber III
Richardson, TX · On-site
We are currently seeking a highly skilled and experienced Plumber III to join our Service Experts HVAC and Plumbing team in a leadership role. As a Plumber III, you will be responsible for overseeing ...
Plumber III
Richardson, TX · On-site
We are currently seeking a highly skilled and experienced Plumber III to join our Service Experts HVAC and Plumbing team in a leadership role. As a Plumber III, you will be responsible for overseeing ...
Plumber III
Richardson, TX · On-site
We are currently seeking a highly skilled and experienced Plumber III to join our Service Experts HVAC and Plumbing team in a leadership role. As a Plumber III, you will be responsible for overseeing ...
Lead Payroll Specialist
Richardson, TX · On-site
$21.25 - $29/hr
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the ...
Lead Payroll Specialist
Richardson, TX · On-site
$21.25 - $29/hr
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the ...
Lead Payroll Specialist
Richardson, TX · On-site
$21.25 - $29/hr
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the ...
Lead Payroll Specialist
Richardson, TX · On-site
$21.25 - $29/hr
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the ...
Installer Helper II
Austin, TX · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer Helper II
Austin, TX · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer Helper II
Austin, TX · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer Helper II
Austin, TX · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Sr. Data Analyst
Richardson, TX · On-site
$78K - $98K/yr
Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support ...
Sr. Data Analyst
Richardson, TX · On-site
$78K - $98K/yr
Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support ...
Sr. Data Analyst
Richardson, TX · On-site
$78K - $98K/yr
Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support ...
Sr. Data Analyst
Richardson, TX · On-site
$78K - $98K/yr
Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support ...
Lead Data Analyst
Richardson, TX · On-site
Bachelor's Degree Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color ...
Lead Data Analyst
Richardson, TX · On-site
Bachelor's Degree Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color ...
Bachelor's Degree Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color ...
Bachelor's Degree Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color ...
Maintenance Technician II
San Antonio, TX · On-site
$18.25 - $23.75/hr
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that ...
New
Maintenance Technician II
San Antonio, TX · On-site
$18.25 - $23.75/hr
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that ...
New
Bachelor's Degree Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color ...
Bachelor's Degree Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color ...
Lead Data Analyst
Richardson, TX · On-site
Bachelor's Degree Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color ...
Lead Data Analyst
Richardson, TX · On-site
Bachelor's Degree Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color ...
Installer Helper I
Houston, TX · On-site
$15.25 - $19.25/hr
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer Helper I
Houston, TX · On-site
$15.25 - $19.25/hr
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer Helper I
Houston, TX · On-site
$15.25 - $19.25/hr
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer Helper I
Houston, TX · On-site
$15.25 - $19.25/hr
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Room Service Server
Irving, TX · On-site
$12 - $15.25/hr
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...
Room Service Server
Irving, TX · On-site
$12 - $15.25/hr
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...
Room Service Server
Irving, TX · On-site
$12 - $15.25/hr
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...
Room Service Server
Irving, TX · On-site
$12 - $15.25/hr
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...
Service Technician II
Austin, TX · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Technician II
Austin, TX · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Experts information
See Texas salary details
$10.97 - $13.58
7% of jobs
$13.58 - $16.19
11% of jobs
$16.89 is the 25th percentile. Wages below this are outliers.
$16.19 - $18.79
24% of jobs
The median wage is $20.01 / hr.
$18.79 - $21.40
16% of jobs
$21.40 - $24
14% of jobs
$24.57 is the 75th percentile. Wages above this are outliers.
$24 - $26.61
8% of jobs
$26.61 - $29.22
7% of jobs
$29.22 - $31.82
4% of jobs
$31.82 - $34.43
3% of jobs
$34.43 - $37.03
2% of jobs
$37.03 - $39.64
2% of jobs
$10
$22
$39
How much do service experts jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for service experts in Texas is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.96 per hour, depending on experience, location, and employer.
What do service experts do?
Service experts perform maintenance, repair, and installation of equipment such as HVAC systems, appliances, or plumbing. They diagnose issues, use specialized tools, and often require certifications or technical training to ensure proper functioning and safety.
What is the difference between Service Experts vs HVAC Technicians?
| Aspect | Service Experts | HVAC Technicians |
|---|---|---|
| Credentials | Certifications in HVAC, EPA refrigerant handling, manufacturer training | HVAC certifications, EPA license, technical training |
| Work Environment | Residential, commercial, service calls, installation | Residential and commercial HVAC systems, troubleshooting, repairs |
| Employer & Industry Usage | HVAC service companies, contractors, maintenance firms | HVAC service providers, installation companies, maintenance firms |
Service Experts and HVAC Technicians both work in the HVAC industry, often performing similar tasks such as repairs, maintenance, and installations. Service Experts typically refers to a company or brand name, while HVAC Technicians are the skilled professionals performing the work. Both roles require similar certifications and work in comparable environments, making them closely related in the industry.
What are popular job titles related to Service Experts jobs in Texas? For Service Experts jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Service Experts jobs in Texas look for? The top searched job categories for Service Experts jobs in Texas are:
What cities in Texas are hiring for Service Experts jobs? Cities in Texas with the most Service Experts job openings:
Full-time
Re-posted 28 days ago
Service Experts rating
6.4
Based on 27 frontline employees who took The Breakroom Quiz
217th of 278 rated repair and maintenance companies
Job description
Welcome!
The Director of IT is responsible for leading the strategic oversight and operational management of IT operations, enterprise technology governance, procurement governance, and policy development across Service Experts. This role must provide end-to-end technical oversight across infrastructure, applications, cybersecurity, service delivery, and third-party providers, ensuring that technology decisions, priorities, and execution are aligned to business goals. The position is accountable for overall technical direction, cross-functional coordination, service quality, and operational performance across the enterprise.
Key Responsibilities
IT Management and Operations:
Procurement Governance:
Policy Management:
Qualifications
Preferred Skills
Minimum Experience: 10+ years
Minimum Education: Bachelor's Degree
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
The Director of IT is responsible for leading the strategic oversight and operational management of IT operations, enterprise technology governance, procurement governance, and policy development across Service Experts. This role must provide end-to-end technical oversight across infrastructure, applications, cybersecurity, service delivery, and third-party providers, ensuring that technology decisions, priorities, and execution are aligned to business goals. The position is accountable for overall technical direction, cross-functional coordination, service quality, and operational performance across the enterprise.
Key Responsibilities
IT Management and Operations:
- Accountable for day-to-day IT operations, including infrastructure, systems, applications, cybersecurity, issue escalation, service delivery and service quality
- Coordinate and direct internal staff, external partners, and managed service resources to deliver integrated, business-aligned IT services.
- Lead the relationship with the existing managed services provider, including governance, performance management, service reviews, issue escalation, and coordination of provider-delivered resources, while retaining accountability for end-to-end IT outcomes across Service Experts.
- Ensure high availability, reliability, and performance of business-critical systems and services, with visibility across both vendor-delivered and internally managed capabilities
- Partner with business leaders to prioritize technology initiatives, manage risk-based tradeoffs, and ensure IT services and investments support operational and strategic objectives.
- Establish and enforce enterprise technology standards, architectural principles, and operational governance across internally delivered and outsourced services.
- Lead IT security and risk management programs
- Manage IT budgets, resources, and vendor relationships.
Procurement Governance:
- Establish and maintain IT procurement policies, procedures, and best practices
- Oversee technology procurement processes from requisition to contract management
- Ensure compliance with regulatory requirements and organizational policies
- Manage supplier relationships and performance within the context of broader enterprise service delivery, technical standards, and operational accountability
- Negotiate contracts and service level agreements
- Ensure outsourced services, contracts, and SLAs support Service Experts' technical, operational, and business requirements across the full IT environment
- Implement cost-saving initiatives and procurement optimization strategies
Policy Management:
- Develop, review, and update IT and procurement policies
- Ensure alignment of policies with industry standards and regulatory requirements
- Communicate policy changes and ensure organization-wide compliance
- Establish governance frameworks for technology investments
- Monitor and report on policy adherence and effectiveness
Qualifications
- Bachelor's degree in Information Technology, Business Administration, or related field.
- 10+ years of experience in IT management and procurement
- 5+ years of leadership experience managing teams
- Strong understanding of enterprise IT infrastructure, applications, service management, cybersecurity, and operational governance
- Demonstrated experience providing end-to-end technical oversight across multiple service domains, with accountability for service performance, risk management, and operational outcomes
- Demonstrated experience in procurement governance and contract management
- Knowledge of regulatory compliance and industry standards
- Exceptional project management and organizational skills
- Ability to translate business needs into technical priorities and oversee the implementation of successful initiatives, ensuring that service quality, risk, and technology delivery are properly managed
Preferred Skills
- Professional certifications (ITIL, PMP, CIPS, or similar)
- Experience with ERP systems and procurement software
- Financial management and budgeting experience
- Change management experience
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Experience in enterprise architecture, service integration, or multi-vendor operating environments
- Ability to lead cross-functional technical governance and drive accountability across complex IT ecosystems
Minimum Experience: 10+ years
Minimum Education: Bachelor's Degree
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
What Service Experts employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Service Experts
Sourced by ZipRecruiter
Service Experts, based in Plano, Texas, US, is an industry leader in the HVAC (Heating, Ventilation, Air Conditioning) sector with a commitment to providing top-tier service for home comfort. Their offerings cover a broad range of services such as repair, maintenance, and installation of heating and air conditioning systems. Established in 1996, the company has demonstrated consistent growth and expansion, boasting a network of over 100 service centers across North America. Their mission is simple yet powerful: to provide excellence in home comfort. Service Experts has emerged as a trusted choice in the market due to their adherence to core values of integrity, innovation, excellence, and commitment.
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Plano, TX, US
Year founded
1996