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Service Experts Jobs in New York (NOW HIRING)

Service Experts

Customer Service Representative I

New York, NY · On-site

$17.50 - $23.75/hr

Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...

Service Experts

Residential Sales Consultant

New York, NY · On-site

$90K - $120K/yr

Why You Should Join the Service Experts Team * Earning Potential: Top performers earn exceptionally well through competitive base salary + commission. * Our Average Sales Professionals earn an ...

Service Experts

Service Tech IV

Hillsborough, NJ · On-site

Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training ...

Service Experts

Service Technician I

New York, NY · On-site

High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...

Marriott

Guest Service Expert

Basking Ridge, NJ

$15.50 - $19.50/hr

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...

Marriott

F&B Service Expert ( Saudi )

Woodhaven, NY · On-site

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...

New

Service Experts

Maintenance Technician I

New York, NY · On-site

$22.25 - $28.75/hr

High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...

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$12

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$46

How much do service experts jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service experts in New York is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $30.53 per hour, depending on experience, location, and employer.

What do service experts do?

Service experts perform maintenance, repair, and installation of equipment such as HVAC systems, appliances, or plumbing. They diagnose issues, use specialized tools, and often require certifications or technical training to ensure proper functioning and safety.

What is the difference between Service Experts vs HVAC Technicians?

AspectService ExpertsHVAC Technicians
CredentialsCertifications in HVAC, EPA refrigerant handling, manufacturer trainingHVAC certifications, EPA license, technical training
Work EnvironmentResidential, commercial, service calls, installationResidential and commercial HVAC systems, troubleshooting, repairs
Employer & Industry UsageHVAC service companies, contractors, maintenance firmsHVAC service providers, installation companies, maintenance firms

Service Experts and HVAC Technicians both work in the HVAC industry, often performing similar tasks such as repairs, maintenance, and installations. Service Experts typically refers to a company or brand name, while HVAC Technicians are the skilled professionals performing the work. Both roles require similar certifications and work in comparable environments, making them closely related in the industry.

What are popular job titles related to Service Experts jobs in New York? For Service Experts jobs in New York, the most frequently searched job titles are:
What job categories do people searching Service Experts jobs in New York look for? The top searched job categories for Service Experts jobs in New York are:
Service Experts jobs near you
Infographic showing various Service Experts job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $55,270 per year, or $26.6 per hour.

Customer Service Representative I

Service Experts

New York, NY • On-site

$17.50 - $23.75/hr

Full-time

Posted 11 days ago

Service Experts rating

6.4

Company rating: 6.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

218th of 278 rated repair and maintenance companies

Job description

Welcome!
The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center.
Key Responsibilities:
  • Answers incoming phone calls from customers and assists call or routes call to appropriate person
  • Maintains good customer relations and ensures that all calls meet Service Experts' standards
  • Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions)
  • Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
  • Maintains customer records by updating account information
  • Accurately dispositions calls in call monitoring software
  • Adheres to CPI compliance regulations when taking payments over the phone
  • Updates capacity planner whenever calls or booked, rescheduled or cancelled
  • Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response
  • Communicates with customers on the status of service calls
  • Assists with dispatching as needed
  • Continually maintains working knowledge of all company products, services, and promotions
  • Working with dispatch to improve accuracy in scheduling and speed of response
  • Reliable attendance and on-time job performance
  • Performs similar/other duties as needed or assigned

Qualifications:
  • High school diploma or equivalent with 2+ years experience working in customer service or other customer-facing environment
  • Experience or training the use of computers and related systems in an administrative office environment
  • Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
  • Excellent customer-service, communication, and interpersonal skills
  • Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns
  • Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population.
  • Ability to work effectively in both a team and an independent environment
  • Ability to make decisions based on established guidelines and procedures
  • Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
  • Effective organizational and time-management skills. Must be able to prioritize work based on service demands
  • An understanding and knowledge of the HVAC/Refrigeration Industry is an asset

Minimum Experience: 0 - 2 years Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

What Service Experts employees say

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About Service Experts

Sourced by ZipRecruiter

Service Experts, based in Plano, Texas, US, is an industry leader in the HVAC (Heating, Ventilation, Air Conditioning) sector with a commitment to providing top-tier service for home comfort. Their offerings cover a broad range of services such as repair, maintenance, and installation of heating and air conditioning systems. Established in 1996, the company has demonstrated consistent growth and expansion, boasting a network of over 100 service centers across North America. Their mission is simple yet powerful: to provide excellence in home comfort. Service Experts has emerged as a trusted choice in the market due to their adherence to core values of integrity, innovation, excellence, and commitment.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Plano, TX, US

Year founded

1996

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