Service Engineer Technician Jobs in Springfield, MA

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As anAutomation Engineering Apprentice (AEA), you'll learn to support, maintain, and improve automated systems within a complex fulfillment or distribution center. Through a structured combination of classroom instruction, hands-on lab training, and on-the-job learning, you'll gain the foundational skills needed to become an Automation Engineer.

Apprentices are paired with mentors to carry out their assigned work at various facilities. They will complete a 12 week Related Technical Instruction with a partner college, followed by 3500 hours of On The Job Learning. You'll train alongside experienced Automation Engineers, Technicians, and OEM partners to develop your understanding of Programmable Logic Controllers (PLCs), Variable Frequency Drives (VFDs), Motor Controls, Sensor Logic Systems, Electrical System Installation, Industrial network Communications, and robotics while working safely and collaboratively in a fast-paced environment.

Work performed

As anAutomation Engineering Apprentice, you will:

• Learn and apply safety standards, including Lockout/Tagout (LOTO), PPE, arc-flash awareness, and safe work practices.

• Shadow and assist Automation Engineers in troubleshooting, maintaining, and repairing control systems, PLCs, VFDs, sensors, scanners, HMIs, and industrial networks.

• Support daily automation operations by responding to faults, documenting issues, and learning to perform root-cause analysis.

• Participate in preventive and predictive maintenance activities for material handling equipment and control panels.

• Work with system documentation, schematics, and software tools to identify and correct equipment issues.

• Learn to interpret and modify PLC programs under the supervision of trained engineers.

• Assist in system performance tracking, data analysis, and minor control upgrades.

• Develop technical communication skills through collaboration with engineers, technicians, and operations teams.

• Complete structured training through programs such as Amatrol Automation Fundamentals, Automation Essentials, and relevant JLL learning modules.

As your skills progress, you'll gradually take on more responsibility-transitioning from shadowing to performing supervised tasks and contributing to improvement projects.

Required qualifications

• 18 years of age or older with ahigh school diploma or GED.

• Demonstrated interest inautomation, controls, or mechatronicsthrough coursework, hands-on experience, or personal projects.

• Basic computer literacy (email, spreadsheets, troubleshooting tools, software navigation).

• Willingness to travel for required training sessions.

• Ability to read and interpret basic electrical or mechanical drawings.

• Commitment to learning, teamwork, and safe work practices.

Preferred qualifications

• Enrollment in or completion of atechnical or associate degreein Mechatronics, Electrical Engineering Technology, Automation, or a related field.

• Basic understanding ofcontrol systems, sensors, relays, and motor drives.

• Prior exposure toindustrial maintenance, troubleshooting, or roboticsenvironments.

• Experience using hand tools, test equipment, or working with mechanical assemblies.

Physical demands and work environment

• Regular bending, standing, kneeling, and walking on concrete surfaces.

• Lifting tools or components up to 49 pounds.

• Working in varied environmental conditions (heat, cold, noise, dust).

• Operating safely around energized equipment and moving conveyors.

At JLL, we work together to create a brighter future for our clients, colleagues, and communities. Our collaborative culture-locally and globally-drives innovative solutions. We value wellbeing, inclusivity, and belonging, ensuring every team member feels supported. JLL is proud to be an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Accepting applications on an ongoing basis until candidate identified.