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Service Director Jobs in Tulsa, OK (NOW HIRING)

Cox Healthcare

Social Service Director

Tulsa, OK · On-site

The Social Service Director plays a pivotal leadership role in overseeing and managing social service programs within an organization, ensuring that services meet the needs of the community ...

Aramark

Food Service Director

Collinsville, OK · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Collinsville, OK · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Collinsville, OK · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Housing Solutions

Director of Housing Services

Tulsa, OK · On-site

$90 - $100/hr

In this role, the Director leads the agency's system-level housing work, driving programming that impacts placements into housing, housing retention, supportive service coordination, and other ...

Housing Solutions

Director of Housing Services

Tulsa, OK · On-site

$90K - $100K/yr

In this role, the Director leads the agency's system-level housing work, driving programming that impacts placements into housing, housing retention, supportive service coordination, and other ...

Housing Solutions

Director of Housing Services

Tulsa, OK · On-site

$90K - $100K/yr

In this role, the Director leads the agency's system-level housing work, driving programming that impacts placements into housing, housing retention, supportive service coordination, and other ...

Housing Solutions

Director of Housing Services

Tulsa, OK · On-site

$90K - $100K/yr

In this role, the Director leads the agency's system-level housing work, driving programming that impacts placements into housing, housing retention, supportive service coordination, and other ...

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Service Director information

See Tulsa, OK salary details

$26.4K

$89K

$151.3K

How much do service director jobs pay per year?

As of Aug 30, 2026, the average yearly pay for service director in Tulsa, OK is $89,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Tulsa, OK?

The most popular types of Service jobs in Tulsa, OK are:

What are popular job titles related to Service Director jobs in Tulsa, OK?

For Service Director jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Service Director jobs in Tulsa, OK look for?

The top searched job categories for Service Director jobs in Tulsa, OK are:

What cities near Tulsa, OK are hiring for Service Director jobs?

Cities near Tulsa, OK with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Tulsa, OK as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $89,015 per year, or $42.8 per hour.

Social Service Director

Cox Healthcare

Tulsa, OK • On-site

Full-time

Posted 26 days ago

Job description

About the Role:

The Social Service Director plays a pivotal leadership role in overseeing and managing social service programs within an organization, ensuring that services meet the needs of the community effectively and compassionately. This position is responsible for strategic planning, program development, and the coordination of resources to enhance service delivery and client outcomes. The director will lead a multidisciplinary team, fostering collaboration and professional growth while maintaining compliance with regulatory standards and organizational policies. They will serve as a key liaison between the organization, community partners, and stakeholders to advocate for social services and secure necessary funding. Ultimately, the Social Service Director ensures that the organization’s social service initiatives are impactful, sustainable, and aligned with its mission to support vulnerable populations.

Minimum Qualifications:

  • Bachelor’s degree in Social Work, Public Administration, Psychology, or a related field.
  • At least five years of experience in social services, including three years in a supervisory or management role.
  • Strong knowledge of social service programs, community resources, and regulatory requirements.
  • Proven ability to manage budgets and oversee program development.
  • Excellent communication, leadership, and organizational skills.

Preferred Qualifications:

  • Master’s degree in Social Work (MSW), Public Administration (MPA), or a related discipline.
  • Licensure as a Licensed Clinical Social Worker (LCSW) or equivalent certification.
  • Experience working with diverse populations and in multidisciplinary team environments.
  • Familiarity with grant writing and fundraising strategies.
  • Demonstrated success in community outreach and advocacy initiatives.

Responsibilities:

  • Develop, implement, and evaluate social service programs to address community needs and organizational goals.
  • Supervise and support social service staff, including hiring, training, performance evaluations, and professional development.
  • Manage budgets, funding proposals, and resource allocation to ensure efficient program operations.
  • Collaborate with community agencies, government entities, and other stakeholders to build partnerships and enhance service delivery.
  • Ensure compliance with all relevant laws, regulations, and accreditation standards related to social services.
  • Monitor program outcomes and prepare detailed reports for senior management and funding bodies.
  • Advocate for clients and the organization by representing social service interests in public forums and policy discussions.

Skills:

The Social Service Director utilizes strong leadership and interpersonal skills daily to guide and motivate their team, ensuring high-quality service delivery. Analytical and strategic planning skills are essential for developing effective programs and managing resources efficiently. Communication skills are critical for engaging with staff, clients, community partners, and policymakers to advocate for social services and foster collaboration. Problem-solving abilities help address challenges that arise in program implementation and client support. Additionally, proficiency in budgeting and compliance ensures that programs operate within financial and legal frameworks, maintaining organizational integrity and sustainability.

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