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Service Director Jobs in Longview, TX (NOW HIRING)

EAG Automotive

Service Manager

Longview, TX · On-site

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

EAG Automotive

Service Manager

Longview, TX · On-site

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

EAG Automotive

Service Manager

Longview, TX · On-site

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

Haven Oaks Healthcare

Dietary Aide PRN

Longview, TX

$12 - $15.25/hr

Assists cook as directed by the food service director * Prepares and labels nourishments according to center procedures * Prepares and portions desserts, salads and other non-entrée foods into ...

Compass Group

SENIOR COOK (FULL TIME)

Longview, TX · On-site

$15/hr

Assists Food Service Director in maintaining accurate daily production records and completes all required documentation, reports, and logs as assigned. * Assists in the cross training of employees.

Compass Group

SENIOR COOK

Longview, TX · On-site

$15/hr

Assists Food Service Director in maintaining accurate daily production records and completes all required documentation, reports, and logs as assigned. * Assists in the cross training of employees.

Hospitality Health ER

Marketing Director

Longview, TX · On-site

We pride ourselves on providing exceptional hospitality and customer service to everyone that ... The Marketing Director will strive to provide proficient, competent care while maintaining the ...

Hospitality Health ER

Marketing Director

Longview, TX · On-site

We pride ourselves on providing exceptional hospitality and customer service to everyone that ... The Marketing Director will strive to provide proficient, competent care while maintaining the ...

Hospitality Health ER

Marketing Director

Longview, TX · On-site

We pride ourselves on providing exceptional hospitality and customer service to everyone that ... The Marketing Director will strive to provide proficient, competent care while maintaining the ...

Sevita

Program Director

Longview, TX · On-site

$42K - $43K/yr

D&S Community Services , a part of the Sevita family, provides community-based services for ... Program Director, IDD Services Location: Longview, TX Salary Range: $42,500-$43,000 Your Role As a ...

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Service Director information

See Longview, TX salary details

$27.2K

$91.5K

$155.5K

How much do service director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service director in Longview, TX is $91,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $106,900.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Longview, TX?

The most popular types of Service jobs in Longview, TX are:

What job categories do people searching Service Director jobs in Longview, TX look for?

The top searched job categories for Service Director jobs in Longview, TX are:

What cities near Longview, TX are hiring for Service Director jobs?

Cities near Longview, TX with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Longview, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $91,470 per year, or $44 per hour.

Service Manager

EAG Automotive

Longview, TX • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 25 days ago

Job description

Service Manager - Franchise Automotive Dealership

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Job Responsibilities

  • Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
  • Monitor automotive repair/maintenance to prevent operational delays
  • Work with service director to set departmental objectives
  • Recruit, interview and train service staff
  • Maintain daily sales and production records as prescribed by upper management
  • Review and evaluate service sales performance
  • Staff technical teams relative to production requirements
  • Remain current on new products and changes to existing products
  • Maintain department finances within parameters established by upper management
  • Assure proper repair-order flow/maximize productivity
  • Monitor/control all warranty activity to ensure compliance with policies and procedures
  • Adhere to dealership policy on client vehicle care and operation
  • Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
  • Enforce OSHA requirements, procedures and regulations
  • Conduct performance evaluations
  • Participate in operational planning
  • Maintain the facility and equipment
  • Conduct weekly department meetings/attend weekly manager meetings

Education and/or Experience

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Benefits

Health, Dental, Vision and paid time off.

About us

For over 30 years, we have been a family-owned and operated business committed to providing a supportive and growth-oriented work environment. We strongly believe in promoting from within and investing in the long-term success of our team members.

We offer a comprehensive benefits package including health, dental, and vision insurance, short-term disability, and Aflac products. Employees are also eligible for paid vacation after their first year of service.

Apply