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Service Director Jobs in Maine (NOW HIRING)

Elior North America

Food Service Director

Brookton, ME · On-site

$55K/yr

Food Service Director Job Reference Number: 40996 Employment Type: Full-Time , Onsite Segment: Healthcare Brand: Cura-Hospitality Location: Cleveland , Pennsylvania (US-PA) The Role at a glance: We ...

Ross Manor

Social Services Assistant

Bangor, ME · On-site

Therefore, the following list of duties is not all-inclusive: * Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating and directing of the ...

Ross Manor

Social Services Assistant

Bangor, ME · On-site

$22 - $26/hr

Therefore, the following list of duties is not all-inclusive: * Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating and directing of the ...

Regional School Unit 40

Head Cook

Union, ME · On-site

Head cook performs duties laid out in the head cook and other job-related duties requested by the Food Service Director. Managing a team, cooking, cleaning, ordering, doing inventory, completing ...

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Service Director information

See Maine salary details

$29.5K

$99.4K

$168.9K

How much do service director jobs pay per year?

As of Aug 29, 2026, the average yearly pay for service director in Maine is $99,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $116,200.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Maine?

The most popular types of Service jobs in Maine are:

What are popular job titles related to Service Director jobs in Maine?

For Service Director jobs in Maine, the most frequently searched job titles are:

What job categories do people searching Service Director jobs in Maine look for?

The top searched job categories for Service Director jobs in Maine are:

What cities in Maine are hiring for Service Director jobs?

Cities in Maine with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $99,408 per year, or $47.8 per hour.

Food Service Director

Elior North America

Brookton, ME • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Food Service Director

Job Reference Number: 40996
Employment Type: Full-Time, Onsite 
Segment: Healthcare
Brand: Cura-Hospitality
Location: Cleveland, Pennsylvania (US-PA) 

The Role at a glance:

We are looking to add a motivated, effective food service director to our healthcare team in Cleveland. As a food service director, you will have the opportunity to lead a talented team of food service workers and manage all aspects of a food service department to ensure that customers and clients never miss a meal.

What you'll be doing:
  • Managing all functions of the food service department and its resources. 
  • Manage and lead a team of associates, including hiring and training new employees. 
  • Ensuring that staff meet all culinary, safety, and sanitation standards and regulations. 
  • Budgeting for the department, including directly purchasing ingredients and ensuring the account meets all targets and forecasts. 
  • Conferring with the district manager or other departments regarding the technical and administrative aspects of dining service. 
  • Addressing customer service needs. 
What we're looking for:

Must-haves: 

  • At least two years of experience coordinating food service operations. 
  • Previous experience with industrial cooking. 
  • Excellent communication skills and experience communicating with both hourly staff and company executives. 
  • The ability to manage in a diverse environment with a strong focus on client and customer services and satisfaction. 
  • Experience with and knowledge of all Microsoft Office suite applications. 

Nice-to-haves: 

  • ServSafe and/or HACCP certification 
Where you'll be working:

Saint Joseph Center

Compensation Range

Starting at $55,000 depending upon experience

Our Benefits:
  • Medical (FT Employees)
  • Dental
  • Vision
  • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
  • Discount Program
  • Commuter Benefits (Parking and Transit) 
  • EAP
  • 401k
  • Sick Time
  • Holiday Pay (9 paid holidays)
  • Tuition Reimbursement (FT Employees)
  • Paid Time Off 

#BOOST #LI-KM1

About Cura:

Cura serves hospitals, senior living centers, and other long-term care facilities. We guarantee compassionate service and healthy, delicious meals to ensure that quality of life never diminishes.

About Elior North America:

Elior North America is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised  by management as needed.

Elior North America logo

About Elior North America

Sourced by ZipRecruiter

Elior North America enhances people's lives through culinary innovation and a commitment to providing exemplary service. Our family of companies, with more than 17,000 employees, provides food services and catering to over 1,500 client accounts in five industry segments across the continental United States. We are proud to be the fifth largest culinary management company in the country and excited to be the fastest growing organization in the industry. We focus on three ingredients for success to differentiate Elior from our competitors and position our company as a disruptor in the markets we serve. To support our ingredients for success and drive our mission and values, we need talented team members throughout our family of companies.

Industry

Food and beverage stores

Company size

501 - 1,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

2008

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