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Service Desk Jobs in Spokane, WA (NOW HIRING)

Fred Meyer

FRONT END/CASHIER

Spokane, WA · On-site

$12 - $16.50/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco * Ability to pass drug test * Ability to work ...

Ruby Hospitality

Front Desk

Spokane, WA · On-site

$17.50 - $18/hr

The Front Desk Agent provides accurate, timely, and professional service to hotel guests while creating a welcoming and positive guest experience throughout their stay. MUST BE AVAILABLE FOR 11 PM ...

Issa

Front Desk Associate

Spokane, WA · On-site

$14.25 - $18.25/hr

Front Desk Associate We are looking for a positive Front Desk Associate to join our team! At the ... You understand the impact you can have through customer service and take pride in creating smiles ...

Issa

Front Desk Associate

Rockford, WA · On-site

$13 - $16.75/hr

You understand the impact you can have through customer service and take pride in creating smiles ... desk activities including answering phones and checking-in members Take prospective members on ...

New

ISSA Personal Trainers

Front Desk Associate

Spokane, WA · On-site

$14.25 - $18.25/hr

Front Desk Associate We are looking for a positive Front Desk Associate to join our team! At the ... You understand the impact you can have through customer service and take pride in creating smiles ...

MUV Fitness

Front Desk Associate

Rockford, WA · On-site

$13 - $16.75/hr

You understand the impact you can have through customer service and take pride in creating smiles ... desk activities including answering phones and checking-in members Take prospective members on ...

New

ISSA Personal Trainers

Front Desk Associate

Rockford, WA · On-site

$13 - $16.75/hr

You understand the impact you can have through customer service and take pride in creating smiles ... desk activities including answering phones and checking-in members Take prospective members on ...

New

Ledgestone Hospitality LLC

Front Desk

Spokane, WA

$14.50 - $18.25/hr

Our amazing guest services team needs to add a team member to our ranks. Qualified candidates will have PREVIOUS FRONT DESK experience. Preference will be given to those with Opera Xpress PMS ...

Muv Fitness

Front Desk Associate

Spokane, WA · On-site

$15.74/hr

You understand the impact you can have through customer service and take pride in creating smiles ... desk activities including answering phones and checking-in members Take prospective members on ...

Muv Fitness

Front Desk Associate

Spokane, WA · On-site

$15.74/hr

You understand the impact you can have through customer service and take pride in creating smiles ... desk activities including answering phones and checking-in members Take prospective members on ...

MUV Fitness

Front Desk Associate

Spokane Valley, WA · On-site

$14.25 - $18.25/hr

You understand the impact you can have through customer service, and take pride in creating smiles ... desk activities including answering phones and checking-in members Take prospective members on ...

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Service Desk information

See Spokane, WA salary details

$8

$20

$38

How much do service desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service desk in Spokane, WA is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $24.04 per hour, depending on experience, location, and employer.

What is a service desk?

Service Desk jobs involve providing technical support and assistance to users within an organization or to customers using a company's products or services. These professionals are the first point of contact for troubleshooting hardware, software, network, and other IT-related issues. They log incidents, resolve problems, escalate more complex issues to higher-level support, and ensure users can continue their work with minimal interruption. Service Desk roles require strong communication, problem-solving skills, and knowledge of IT systems and tools.

What are the key skills and qualifications needed to thrive as a service desk professional, and why are they important?

To thrive as a Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a relevant degree or certifications like CompTIA A+), and excellent customer service skills. Familiarity with ticketing systems such as ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Outstanding communication, patience, and problem-solving skills make someone stand out in this role. These competencies are vital for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What are some common challenges service desk professionals face and how can they effectively manage them?

Service Desk professionals often encounter challenges such as managing high ticket volumes, handling difficult or frustrated users, and balancing multiple priorities. To effectively manage these, it’s important to develop strong communication and problem-solving skills, utilize ticketing systems efficiently, and practice time management. Many organizations provide training and encourage collaboration with other IT teams, which helps Service Desk staff resolve issues more quickly and maintain a positive support experience. Staying composed under pressure and seeking assistance when needed are also key strategies for success in this role.

What is the difference between Service Desk vs Help Desk?

AspectService DeskHelp Desk
Primary FocusBroader IT support, incident management, and service requestsInitial troubleshooting and issue resolution
ScopeIncludes service management, change management, and user supportPrimarily reactive support for end-user problems
CertificationsITIL, CompTIA A+ often preferredITIL, CompTIA A+ often preferred
Work EnvironmentIT departments, service centers, enterprise environmentsHelp desks, customer support centers, IT support teams

While both Service Desk and Help Desk roles involve supporting users with IT issues, the Service Desk has a broader scope, managing overall IT services and processes, whereas the Help Desk focuses mainly on troubleshooting and resolving end-user problems. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Service Desk jobs in Spokane, WA?

The most popular types of Service Desk jobs in Spokane, WA are:

What are popular job titles related to Service Desk jobs in Spokane, WA?

For Service Desk jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Service Desk jobs in Spokane, WA look for?

The top searched job categories for Service Desk jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Service Desk jobs?

Cities near Spokane, WA with the most Service Desk job openings:

Service Desk jobs near you
Infographic showing various Service Desk job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,631 per year, or $20.5 per hour.

FRONT END/CASHIER

Fred Meyer

Spokane, WA • On-site

$12 - $16.50/hr

Part-time

Posted 20 days ago

Fred Meyer rating

6.9

Company rating: 6.9 out of 10

Based on 542 frontline employees who took The Breakroom Quiz

176th of 740 rated retailers

Job description

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum 

  • High school diploma or general education degree (GED); or combination of relevant education and experience 
  • Six months cashier experience to work at Customer Service Desk 
  • Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco 
  • Ability to pass drug test
  • Ability to work in a fast-paced environment 
  • Ability to work weekends on a regular basis, work any shift and work overtime as needed 
  • Ability to organize/prioritize tasks/projects 
  •  Accuracy/attention to detail 

Desired 

  • Knowledge of company policies, procedures, and organizational structure 
  • Related retail experience 
  • Deliver and encourage other associates to deliver excellent customer service 
  • Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes 
  • Complete file maintenance log for price discrepancies 
  • Maintain cleanliness of checkstand area to housekeeping standards 
  •  Answer telephones 
  •  Comply with all corporate policies 
  • Promote and follow Company initiatives 
  • Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale 
  • Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary 

Store Accounting:

  • Maintain all store accounting functions 
  • Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

  • Open and close desk 
  • Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals 
  • Provide lottery service (except Alaska) and fish and game licenses 
  • Send/receive faxes 
  • Administer lost and found 
  • Run vendor reports 
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

What Fred Meyer employees say

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