ZipRecruiter

Log In

1

Service Desk Supervisor Jobs in Wisconsin (NOW HIRING)

Elite Sports Clubs

Front Desk Supervisor

Brookfield, WI · On-site

$16 - $20.50/hr

We offer great compensation, 401k, PTO, childcare, free membership, discounts on services, and more! As a Front Desk Supervisor, you will play a key role in delivering an exceptional member ...

Elite Sports Clubs

Front Desk Supervisor

Brookfield, WI · On-site

$16 - $20.75/hr

We offer great compensation, 401k, PTO, childcare, free membership, discounts on services, and more! As a Front Desk Supervisor, you will play a key role in delivering an exceptional member ...

White Lodging

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.75/hr

As a full-service Marriott brand hotel, the Milwaukee Marriott Downtown holds its front office team ... We are hiring a Front Desk Supervisor to support daily front office operations at the Milwaukee ...

White Lodging Careers

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.50/hr

As a full-service Marriott brand hotel, the Milwaukee Marriott Downtown holds its front office team ... We are hiring a Front Desk Supervisor to support daily front office operations at the Milwaukee ...

Elite Sports Clubs

Front Desk Supervisor

Brookfield, WI · On-site

$16 - $20.75/hr

We offer great compensation, 401k, PTO, childcare, free membership, discounts on services, and more! As a Front Desk Supervisor, you will play a key role in delivering an exceptional member ...

Aileron Management

Hotel Front Desk Supervisor

Appleton, WI · On-site

$16.25 - $21/hr

Front Desk Supervisor The Hampton Inn Appleton/Fox River Mall Area is looking for a full-time Front ... Provide highest level of service by anticipating, listening attentively, and responding promptly to ...

Wisconsin

Help Desk Supervisor

Menomonie, WI · On-site

Services include hardware and software support of faculty, staff, and student laptops, including ... Help Desk Supervisor * Serve as the supervisor point of contact on escalated customer services ...

Aileron Management

Hotel Front Desk Supervisor

Freedom, WI · On-site

$17.25 - $19.25/hr

The Job A typical day for a Front Desk Supervisor includes greeting guests and managing all aspects ... Provide highest level of service by anticipating, listening attentively, and responding promptly to ...

Aileron Management

Hotel Front Desk Supervisor

Appleton, WI · On-site

$17.25 - $19.25/hr

The Job A typical day for a Front Desk Supervisor includes greeting guests and managing all aspects ... Provide highest level of service by anticipating, listening attentively, and responding promptly to ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

next page

Showing results 1-20

All JobsService Desk Supervisor JobsService Desk Supervisor Jobs in Wisconsin

Service Desk Supervisor information

See Wisconsin salary details

$36.8K

$95.4K

$158.5K

How much do service desk supervisor jobs pay per year?

As of Aug 27, 2026, the average yearly pay for service desk supervisor in Wisconsin is $95,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $113,600.00 per year, depending on experience, location, and employer.

What is a service desk supervisor?

Service Desk Supervisors are professionals responsible for overseeing the daily operations of a service desk team, ensuring that customer or employee technical issues are resolved efficiently. They manage staff, monitor ticket queues, set performance goals, and implement best practices to improve service delivery. Additionally, they often act as a point of escalation for complex technical problems and facilitate communication between the IT department and end users. Their role is crucial in maintaining high levels of customer satisfaction and ensuring smooth IT support operations.

How does a service desk supervisor balance managing team performance with handling escalated technical issues?

As a Service Desk Supervisor, you'll find that balancing managerial duties with hands-on technical support is a central part of the role. Supervisors are responsible for monitoring team performance, providing coaching and feedback, and ensuring service level agreements are met. At the same time, they often step in to handle escalated or complex technical issues that frontline staff cannot resolve. Effective supervisors maintain open communication with their team, prioritize tasks based on urgency, and collaborate closely with IT managers and other departments to ensure seamless support and continuous improvement.

What are the key skills and qualifications needed to thrive as a service desk supervisor, and why are they important?

To thrive as a Service Desk Supervisor, you need a solid background in IT support, troubleshooting, and incident management, often backed by an IT-related degree or relevant experience. Familiarity with ticketing systems like ServiceNow or Jira, as well as ITIL certification, is commonly expected. Outstanding communication, leadership, and conflict resolution skills help you effectively guide your team and manage customer expectations. These skills are crucial for ensuring efficient service delivery, high customer satisfaction, and a motivated support team.

What is the difference between Service Desk Supervisor vs Service Desk Analyst?

AspectService Desk SupervisorService Desk Analyst
CertificationsITIL, CompTIA A+ITIL, CompTIA A+
Work EnvironmentTeam leadership, overseeing support teamsProviding technical support to end-users
ResponsibilitiesSupervising staff, managing escalationsHandling user issues, troubleshooting

The Service Desk Supervisor typically oversees support teams, manages escalations, and ensures service quality, while the Service Desk Analyst focuses on resolving technical issues directly for users. Both roles often require similar certifications and work in IT support environments, but the supervisor has a leadership role with broader responsibilities.

Service Desk Supervisor jobs near you
Infographic showing various Service Desk Supervisor job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $95,403 per year, or $45.9 per hour.

Front Desk Supervisor

Elite Sports Clubs

Brookfield, WI • On-site

$16 - $20.50/hr

Other

Retirement, PTO

Re-posted 17 days ago

Job description

Front Desk Supervisor

Join our team if you love creating memorable experiences and being part of a vibrant community! At Elite Sports Clubs, we bring people together through fitness, sports, and fun across four Milwaukee-area locations. Our clubs are built around connection—where members of all ages can belong, grow, and feel their best. We offer great compensation, 401k, PTO, childcare, free membership, discounts on services, and more! As a Front Desk Supervisor, you will play a key role in delivering an exceptional member experience by leading daily front desk operations and supporting a welcoming, professional environment. This position oversees front desk team members, ensures smooth check-in processes, and maintains high service standards aligned with Elite Sports Clubs' values.

Apply