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Service Desk Associate Jobs in Seneca, SC (NOW HIRING)

TJX Companies

Part Time Service Desk Coordinator

Easley, SC · On-site

$13.75 - $14.25/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

White Lodging Services Corp

Front Desk Manager

Clemson, SC · On-site

$14.50 - $18.75/hr

Provide hands-on leadership, associate training, and shift flow management - coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service * Create proactive ...

White Lodging

Front Desk Manager

Clemson, SC · On-site

$14.25 - $18.50/hr

Provide hands-on leadership, associate training, and shift flow management -- coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service * Create proactive ...

White Lodging Careers

Front Desk Manager

Clemson, SC · On-site

$14.25 - $18.50/hr

Provide hands-on leadership, associate training, and shift flow management - coaching front desk agents and supervisors to consistently deliver exceptional hotel guest service * Create proactive ...

Aileron Management

Hotel Front Desk Attendant

Clemson, SC · On-site

$14/hr

Provide highest level of service by anticipating, listening attentively, and responding promptly to ... Our goal is to empower our associates in the pursuit of a successful career - because when you grow ...

Aileron Management

Hotel Front Desk Attendant

Clemson, SC · On-site

$14/hr

Provide highest level of service by anticipating, listening attentively, and responding promptly to ... Our goal is to empower our associates in the pursuit of a successful career - because when you grow ...

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See Seneca, SC salary details

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How much do service desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service desk associate in Seneca, SC is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in Seneca, SC?

For Service Desk Associate jobs in Seneca, SC, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Seneca, SC look for?

The top searched job categories for Service Desk Associate jobs in Seneca, SC are:

What cities near Seneca, SC are hiring for Service Desk Associate jobs?

Cities near Seneca, SC with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Seneca, SC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,125 per year, or $19.3 per hour.

Part Time Service Desk Coordinator

TJX Companies

Easley, SC • On-site

$13.75 - $14.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 690 frontline employees who took The Breakroom Quiz

27th of 39 rated national retailers

Job description

Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
119 Rolling Hills Circle
Location:
USA Marshalls Store 1196 Easley SC
This position has a starting pay range of $13.75 to $14.25 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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