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Service Desk Associate Jobs in Raymond, ME (NOW HIRING)

Beltone New England

Front Desk Associate

Portland, ME · On-site

$19/hr

Front Desk Associate Description: We offer a happy and friendly work environment in Portland, ME ... Delivering exceptional customer service to our amazing patients with friendliness, compassion, and ...

Beltone New England

Front Desk Associate

Portland, ME · On-site

$19/hr

Front Desk Associate Description: We offer a happy and friendly work environment in Portland, ME ... Delivering exceptional customer service to our amazing patients with friendliness, compassion, and ...

Planet Fitness

Overnight Front Desk Associate

Auburn, ME · On-site

$15.60 - $16.60/hr

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an ...

Planet Fitness

Overnight Front Desk Associate

Auburn, ME · On-site

$15.60 - $16.60/hr

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an ...

Planet Fitness

Overnight Front Desk Associate

Auburn, ME · On-site

$15.60 - $16.60/hr

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an ...

Fairfield Inn Brunswick

Front Desk Associate

Brunswick, ME · On-site

$14.25 - $18.25/hr

Front Office Associate Maine Course Hospitality Group is a hospitality company built on Fun, Family ... Greet and welcome guests with excellent customer service * Manage front desk operations including ...

Fairfield Inn Brunswick

Front Desk Associate

Brunswick, ME · On-site

$14.25 - $18.25/hr

Front Office Associate Maine Course Hospitality Group is a hospitality company built on Fun, Family ... Greet and welcome guests with excellent customer service * Manage front desk operations including ...

Fairfield Inn Brunswick

Front Desk Associate

Brunswick, ME · On-site

$14.25 - $18.25/hr

Front Office Associate Maine Course Hospitality Group is a hospitality company built on Fun, Family ... Greet and welcome guests with excellent customer service * Manage front desk operations including ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Raymond, ME

Service Desk Associate information

See Raymond, ME salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service desk associate in Raymond, ME is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $22.88 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What cities near Raymond, ME are hiring for Service Desk Associate jobs?

Cities near Raymond, ME with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Raymond, ME as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,566 per year, or $19.5 per hour.

Front Desk Associate

Beltone New England

Portland, ME • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

ompany Name: Beltone New England
Job Title: Front Desk Associate
Description: We offer a happy and friendly work environment in Portland, ME and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.
Job Type: Full Time, 8-hour shift (NO WEEKENDS)
Salary: $19.00 per hour
Benefits:
  • 401(k) with a 4% match after a year
  • Health, Dental and Vision Insurance
  • FSA
  • Life insurance
  • Short- and long-term disability insurance
  • AFLAC
  • 9 Paid Holidays
  • Paid Time Off
  • Paid Birthday Day Off
  • Employee Assistance Program (EAP)
  • Monthly bonus if you reach your office goal

Responsibilities:
  • Schedule patient appointments either in person or over the phone
  • Maintain patient's files abiding by HIPAA regulations
  • Verify patient's insurance eligibility and benefits through insurance carriers
  • Create invoices to bill insurance accurately and timely with attention to detail
  • Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
  • Light cleaning, filing, and inventory management

Requirements
  • Must be knowledgeable in Microsoft Word and Outlook
  • Ability to multi-task and stay organized required
  • Experience with billing insurance preferred
  • Experience scheduling in a software system preferred
  • Ability to communicate effectively orally and in writing required
  • Experience working in a professional office environment preferred

Salary Description
$19.00 an hour

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