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Service Desk Associate Jobs in Memphis, TN (NOW HIRING)

Hotel Front Desk - Full Service IHG

Memphis, TN

$13.75 - $17.50/hr

Hotel Front Desk Associate Holiday Inn Downtown Memphis is seeking a friendly and service-driven Front Desk Associate to join our team. We pride ourselves on delivering exceptional guest service ...

Hotel Front Desk Associate Holiday Inn Downtown Memphis is seeking a friendly and service-driven Front Desk Associate to join our team. We pride ourselves on delivering exceptional guest service ...

Hotel Front Desk Associate Holiday Inn Downtown Memphis is seeking a friendly and service-driven Front Desk Associate to join our team. We pride ourselves on delivering exceptional guest service ...

Hotel Front Desk - Full Service IHG

Memphis, TN · On-site

$12.75 - $16/hr

Hotel Front Desk Associate Holiday Inn Downtown Memphis is seeking a friendly and service-driven Front Desk Associate to join our team. We pride ourselves on delivering exceptional guest service ...

Front Desk Associate

Millington, TN · On-site

$13 - $16.75/hr

Provide quality customer service throughout the check-in and check-out process, presenting a neat ... Associates are responsible for the accuracy of their data input. * Safeguard residents' personally ...

New

Front Desk Associate

Millington, TN · On-site

$13 - $16.75/hr

Provide quality customer service throughout the check-in and check-out process, presenting a neat ... Associates are responsible for the accuracy of their data input. * Safeguard residents' personally ...

New

The purpose of this position is to perform front desk duties for the Housing Program ... Males must be registered or exempt from Selective Service. * Selectee must be determined suitable ...

Front Desk Agent

Germantown, TN · On-site

$12.75 - $16.25/hr

The Front Desk Associate is responsible for ensuring guests are checked in and out for the hotel ... Provides good customer service * Enforces and executes all cash handling, check, and credit ...

Front Desk Agent

Germantown, TN · On-site

$13 - $15/hr

The Front Desk Associate is responsible for ensuring guests are checked in and out for the hotel ... Provides good customer service * Enforces and executes all cash handling, check, and credit ...

Front Desk Agent

Germantown, TN · On-site

$13 - $15/hr

Additional Information Job Number 26087859 Job Category Rooms & Guest Services Operations Location ... The Front Desk Associate is responsible for ensuring guests are checked in and out for the hotel ...

Help Desk Analyst

Memphis, TN

$20 - $27.25/hr

Exceptional customer service skills. Qualifications: Bachelor's degree in computer science or a ... Associate Level * Job Function: Information Technology

Knowledge of daily hotel operations; previous cash handling and customer service experience; must have computer experience to input and retrieve data, as well as compile reports as requested; must be ...

Knowledge of daily hotel operations; previous cash handling and customer service experience; must have computer experience to input and retrieve data, as well as compile reports as requested; must be ...

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Service Desk Associate information

See Memphis, TN salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for service desk associate in Memphis, TN is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.12 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Memphis, TN?

The most popular types of Service Desk jobs in Memphis, TN are:

What are popular job titles related to Service Desk Associate jobs in Memphis, TN?

For Service Desk Associate jobs in Memphis, TN, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Memphis, TN look for?

The top searched job categories for Service Desk Associate jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for Service Desk Associate jobs?

Cities near Memphis, TN with the most Service Desk Associate job openings:

Infographic showing various Service Desk Associate job openings in Memphis, TN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,959 per year, or $19.7 per hour.

Hotel Front Desk - Full Service IHG

CUSA, LLC

Memphis, TN

$13.75 - $17.50/hr

Full-time

Re-posted yesterday


Job description

Now Hiring: Hotel Front Desk Associate

Holiday Inn Downtown Memphis is seeking a friendly and service-driven Front Desk Associate to join our team. We pride ourselves on delivering exceptional guest service, recognizing our associates as our greatest asset, and providing value to our business partners and owners. As the first point of contact for our guests, the Front Desk Agent is responsible for welcoming guests, managing check-ins and check-outs, handling reservations, and assisting with inquiries to ensure a seamless and memorable stay. This role requires strong communication skills, professionalism, and the ability to resolve guest concerns with care and efficiency, with previous hotel or customer service experience preferred.


Background check will be completed on all applicants


CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

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