ZipRecruiter

Log In

1

Service Desk Associate Jobs in Long Beach, MS (NOW HIRING)

Commonwealth Hotels

Front Desk Associate

Gulfport, MS · On-site

$14 - $18/hr

... Desk Clerk, or Front Office Agent. About Us: Are you ready to join an award-winning team in a ... Our team of service-minded associates is the heart of our hotel, creating exceptional experiences ...

New

Commonwealth Hotels

Front Desk Associate

Gulfport, MS

$14 - $18/hr

... Desk Clerk, or Front Office Agent. About Us: Are you ready to join an award-winning team in a ... Our team of service-minded associates is the heart of our hotel, creating exceptional experiences ...

New

Massage Envy

Front Desk Sales Associate

Gulfport, MS · On-site

$13.25 - $16.75/hr

FRONT DESK/SALES ASSOCIATE Job Title: Sales Associate Reports To: Clinic Manager Function ... Offering excellent customer service to guests and members, and assisting the clinic manager in ...

Massage Envy

Front Desk Sales Associate

Gulfport, MS · On-site

$13.25 - $16.75/hr

FRONT DESK/SALES ASSOCIATE Job Title: Sales Associate Reports To: Clinic Manager Function ... Offering excellent customer service to guests and members, and assisting the clinic manager in ...

Massage Envy

Front Desk Sales Associate

Gulfport, MS · On-site

$13.25 - $16.75/hr

FRONT DESK/SALES ASSOCIATE Job Title: Sales AssociateReports To: Clinic ManagerFunction ... Offering excellent customer service to guests and members, and assisting the clinic manager in ...

Ross Dress for Less

Retail Associate

Gulfport, MS · On-site

$12/hr

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Leads all ...

Ross Dress for Less

Retail Associate

Diberville, MS · On-site

$12/hr

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Leads all ...

CUSA

Front Desk Agent - Marriott Experience

Gulfport, MS · On-site

$14.25 - $18/hr

... guest service, recognizing our associates as our best asset, and providing value to our business ... Our Front Desk Agent will demonstrate the ability to work independently while providing excellent ...

Centennial Plaza

Front Desk Agent - Hotel Legneds

Biloxi, MS · On-site

$12.75 - $16/hr

Guest Services and Communication: Answer phone calls and respond to guest inquiries, providing ... Associate's degree in Hospitality, Business, or related field (preferred). Experience: * Previous ...

Hotel Legends

Front Desk Agent - Hotel Legneds

Biloxi, MS · On-site

$12.75 - $16/hr

Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing ... Associate's degree in Hospitality, Business, or related field (preferred). Experience: * Previous ...

Hotel Legends

Front Desk Agent - Hotel Legneds

Biloxi, MS · On-site

$12.75 - $16/hr

Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing ... Associate's degree in Hospitality, Business, or related field (preferred). Experience: * Previous ...

Watermark Biloxi

Front Desk Agent - Hotel Legneds

Biloxi, MS · On-site

$12.75 - $16/hr

Guest Services and Communication: * Answer phone calls and respond to guest inquiries, providing ... Associate's degree in Hospitality, Business, or related field (preferred). Experience: * Previous ...

Pep Boys

Automotive Customer Service Advisor

Biloxi, MS · On-site

$12 - $18/hr

... follow through at the service desk, on the sales floor, and at the register. Duties ... Effectively communicate with all associates, management, and customers; interprets and retains ...

next page

Showing results 1-20

All JobsService Desk Associate JobsService Desk Associate Jobs in Long Beach, MS

Service Desk Associate information

See Long Beach, MS salary details

$8

$20

$37

How much do service desk associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for service desk associate in Long Beach, MS is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $23.61 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Long Beach, MS look for?

The top searched job categories for Service Desk Associate jobs in Long Beach, MS are:

What cities near Long Beach, MS are hiring for Service Desk Associate jobs?

Cities near Long Beach, MS with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Long Beach, MS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,822 per year, or $20.1 per hour.

Front Desk Associate

Gulfport, MS • On-site

Commonwealth Hotels
Traveler Accommodation • 1 - 5K employees
Learn more about Commonwealth Hotelsexternal

$14 - $18/hr

Part-time

Posted 3 days ago

New

Job description

Join Residence Inn by Marriott, Gulfport Biloxi, Mississippi!
Residence Inn by Marriott Gulfport-Biloxi, Mississippi, is seeking a Part-Time Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent.
About Us:
Are you ready to join an award-winning team in a vibrant coastal location? At Residence Inn Gulfport-Biloxi, we are just 4 miles from the stunning Gulfport beaches and conveniently located next to Gulfport-Biloxi International Airport. Our team of service-minded associates is the heart of our hotel, creating exceptional experiences for our guests every day. In 2023, our dedication to excellence earned us the prestigious Marriott Gold Circle Award. If you are passionate about hospitality and looking to grow your career with a supportive and accomplished team, Residence Inn Gulfport-Biloxi is the place for you.
Why This Role?
Working as a Part-Time Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent at the Residence Inn Gulfport-Biloxi Airport offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent role allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
What's In It for You?
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leave, holidays, bereavement leave, and more
Key Responsibilities for the Part-Time Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel's property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We Are Looking for in a Part-Time Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent include:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
  • Knowledge of upselling techniques or prior experience in sales is beneficial, as many hotels encourage promoting upgrades or additional services.
  • Familiarity with front desk operations, check-in/check-out procedures, or reservation systems is a plus.
  • A high school diploma
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts

Applicants should have the flexibility to work weekends & holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.marriott.com/en-us/hotels/gptri-residence-inn-gulfport-biloxi-airport/overview/
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.
Join us in shaping the future of hospitality in Gulfport Biloxi, Mississippi Apply today!

Apply