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Service Desk Associate Jobs in Goodyear, AZ (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops ... Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis ...

Service Global, Inc

Desktop EUC L1

Tempe, AZ · On-site

$19.50 - $24.75/hr

Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Service Global, Inc

Desktop EUC L1

Tempe, AZ · On-site

$19.50 - $24.75/hr

Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Service Global, Inc

Desktop EUC L1

Tempe, AZ · On-site

$19.50 - $24.75/hr

Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

Altitude Trampoline Park

Front Desk

Phoenix, AZ

$14 - $17.75/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Provide outstanding customer service during guest check-in * Experience operating a POS and cash ...

Altitude Trampoline Park

Front Desk

Phoenix, AZ

$14 - $17.75/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Provide outstanding customer service during guest check-in * Experience operating a POS and cash ...

Altitude Trampoline Park

Front Desk

Phoenix, AZ

$14 - $17.75/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Provide outstanding customer service during guest check-in * Experience operating a POS and cash ...

Southwest Human Development

EHR Help Desk Analyst

Phoenix, AZ · On-site

$19.25 - $26.50/hr

An associate's degree or higher in Information Technology (IT) or a related field. * 2+ years of experience in IT Help Desk, Service Desk, or Application Support. * Experience supporting enterprise ...

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$23 - $25/hr

SERVICE DESK ANALYST Job Location: Address: Arizona Department of Veterans' Services 4141 N ... Associate Degree, plus two or more years of experience in IT Helpdesk end-user corporate-type ...

The Lash Lounge

Front Desk

Glendale, AZ · On-site

$15/hr

Paid time off This job posting is for a front desk position at one of my Salon Suite Locations. The ... We offer a complete menu of services, including eyelash extensions, refills, threading and more.

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Service Desk Associate information

See Goodyear, AZ salary details

$8

$19

$37

How much do service desk associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service desk associate in Goodyear, AZ is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $23.27 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Goodyear, AZ?

The most popular types of Service Desk jobs in Goodyear, AZ are:

What are popular job titles related to Service Desk Associate jobs in Goodyear, AZ?

For Service Desk Associate jobs in Goodyear, AZ, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Goodyear, AZ look for?

The top searched job categories for Service Desk Associate jobs in Goodyear, AZ are:

What cities near Goodyear, AZ are hiring for Service Desk Associate jobs?

Cities near Goodyear, AZ with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Goodyear, AZ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,195 per year, or $19.8 per hour.

Desktop EUC L1

Service Global, Inc

Phoenix, AZ • On-site

$20 - $25.50/hr

Full-time

Re-posted 12 days ago

Job description

Responsibilities:
  • Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
  • Manage IMAC and desk side support services.
  • Manage hard and soft break fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
  • Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
  • Ensure that each Desktop Device is installed with the appropriate Desktop image.
  • Manage Desktop Devices (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.
Requirements:
  • Knowledge and experience on windows 7 OS
  • Good to have - knowledge in AD and smart hands and feet support.
  • Good to have - knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool - ex - Service now
  • Should have good expertise on EUC tools, remote support tools, MS office and outlook.
  • Preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

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