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Service Desk Associate Jobs in Crete, NE (NOW HIRING)

Woodbury Corporation

Front Desk Associate

Lincoln, NE · On-site

$15/hr

  • Retirement

  • PTO

Employee discounts * Paid time off Front Desk Associate Join one of the premiere hospitality ... Exceptional customer service skills * Excellent verbal and written communication skills * Basic ...

Courtyard by Marriott

Front Desk Associate

Lincoln, NE · On-site

$15/hr

Flexible schedule * Free uniforms Front Desk Associate Join one of the premiere hospitality ... Exceptional customer service skills * Excellent verbal and written communication skills * Basic ...

Woodbury

Front Desk Associate

Lincoln, NE · On-site

$15/hr

Front Desk Associate Join one of the premiere hospitality organizations in the world. Your main ... Exceptional customer service skills * Excellent verbal and written communication skills * Basic ...

Genesis Health Clubs

Front Desk Associate

Lincoln, NE · On-site

$12.75 - $16.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time

Fairfield Inn And Suites

Front Desk Associate

Crete, NE · On-site

$12.75 - $16.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at ... The successful candidate will have excellent customer service skills and be able to work ...

IHG Hotels & Resorts

Front Desk Associate

Lincoln, NE · On-site

$12.25 - $15.75/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... The successful candidate will have excellent customer service skills and be able to work ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Crete, NE

Service Desk Associate information

See Crete, NE salary details

$7

$18

$34

How much do service desk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service desk associate in Crete, NE is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $21.54 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Crete, NE look for?

The top searched job categories for Service Desk Associate jobs in Crete, NE are:

What cities near Crete, NE are hiring for Service Desk Associate jobs?

Cities near Crete, NE with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Crete, NE as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,145 per year, or $18.3 per hour.

Front Desk Associate

Residence Inn Lincoln Downtown Haymarket

Lincoln, NE • On-site

$15/hr

Part-time

Retirement, PTO

Re-posted 8 days ago

Job description

Benefits:
  • 401(k) matching
  • Employee discounts
  • Paid time off

Front Desk Associate
 
Join one of the premiere hospitality organizations in the world.  Your main focus will be to help every guest have a memorable stay at our hotel.  You can become part of our business family, enjoy competitive pay, an excellent benefits and travel discount package, and opportunities for growth and advancement.
JOB DUTIES include:
  • Responsible for greeting and serving all guests in a courteous and professional manner.
  • Ensure the safety and security of our guests, associates.
  • Organize, confirm, process, and conduct guest check-ins/check-outs.
  • Supply guests with directions and information.
  • Process all payment types

 MINIMUM QUALIFICATIONS
  • High school diploma or equivalent
  • Exceptional customer service skills
  • Excellent verbal and written communication skills
  • Basic computer skills
  • Availability to work a variable work schedule
  • Must present self in a professional manner regarding personal dress and grooming
 
Note: This hotel is managed by the Woodbury Corporation, a family business founded in 1919.  We have developed a remarkable legacy of “integrity over income.” As one of the oldest and most-respected real estate and hotel management companies in the intermountain west, join us and be part of our continued growth. Check us out at www.woodburycorp.com.