ZipRecruiter

Log In

1

Service Desk Associate Jobs in Cheltenham, PA (NOW HIRING)

Front Desk Associate

Front Desk Associate

King Of Prussia, PA · On-site

$14 - $18/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to ... Along with providing exceptional customer service, this position will also be responsible for a ...

New

Front Desk Associate

Front Desk Associate-MedSpa

Newtown, PA · On-site

$13 - $16.75/hr

The Front Desk Associate is responsible for creating a welcoming and professional first impression ... Educate clients on services, promotions, and membership options * Check clients in and out, collect ...

Front Desk Associate

Front Desk Associate-MedSpa

Newtown, PA · On-site

$13 - $16.75/hr

The Front Desk Associate is responsible for creating a welcoming and professional first impression ... Educate clients on services, promotions, and membership options * Check clients in and out, collect ...

University City Housing

Front Desk Associate

Philadelphia, PA · On-site

$14.25 - $18.25/hr

We strive to showcase our pride in our management services, leasing excellence, and impeccable ... Desk Associate to join our team at Westbury Apartments in Center City Philadelphia. As the first ...

The Salvation Army

Welcome Desk Associate

Camden, NJ · On-site

Welcome Desk Associate Job Locations US-NJ-Camden Job ID 2025-14004 Category Member Services Compensation 15.50 Type Regular Part-Time Overview The Welcome Desk Associate is responsible for fostering ...

Planet Fitness

Front Desk Associate

Warminster, PA · On-site

$14 - $18/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Warminster, PA · On-site

$14 - $18/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Warminster, PA · On-site

$14 - $18/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Warminster, PA · On-site

$14 - $18/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

American Family Care Narberth

Front Desk Associate

Narberth, PA · On-site

$13.50 - $17.25/hr

We pride ourselves on delivering excellent patient service in a fast-paced, professional environment. Job Summary: The Front Desk Associate is the first point of contact for our patients and plays a ...

EL1 Sports

Front Desk Associate

Broomall, PA · On-site

$14 - $18/hr

Front Desk Associate We are looking for energetic, creative, and enthusiastic Front Desk Associates ... service * Answer questions, provide direction, and alert staff when someone is there to meet them

SafeSplash

Front Desk Associate

Voorhees, NJ · On-site

$15.50 - $17/hr

Grow your career in the industry What will you do as a Front Desk Associate? * Assist clients and ... Exceptional customer service focus: deliver quality experience, can handle pressure of customer ...

Q1 Technologies

Service Desk Consultant

Malvern, PA · On-site

Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, including logging, tracking, resolution ...

next page

Showing results 1-20

All JobsService Desk Associate JobsService Desk Associate Jobs in Cheltenham, PA

Service Desk Associate information

See Cheltenham, PA salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for service desk associate in Cheltenham, PA is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $22.79 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Cheltenham, PA look for?

The top searched job categories for Service Desk Associate jobs in Cheltenham, PA are:

What cities near Cheltenham, PA are hiring for Service Desk Associate jobs?

Cities near Cheltenham, PA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Cheltenham, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,417 per year, or $19.4 per hour.

Front Desk Associate

Front Desk Associate

King Of Prussia, PA • On-site

$14 - $18/hr

Full-time

Posted 3 days ago

New

Job description

Job Summary
The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position will also be responsible for a variety of administrative tasks as well as ensuring the aesthetic in the lobby remains clean and welcoming.
Essential Functions:
  • Greet and welcome visitors in a professional and friendly manner
  • Answer and direct phone calls to the appropriate department or individual, including patient messages
  • Provide excellent customer support by addressing inquiries and resolving issues promptly
  • Manage incoming and outgoing mail, packages, and deliveries
  • Schedule appointments and maintain calendars for staff members within the EMR software including processing of referrals and pre-certification of procedures
  • Assist with filing, transcribing, and organizing documents
  • Perform clerical duties such as data entry, scanning, and photocopying
  • Assist with inventory management
  • Coordinate office events and assist with event planning
  • Collect copays and other payments as necessary
  • Other duties as assigned

Requirements
Education, Skills, and Experience:
  • High School Diploma required
  • 1-3 years of relevant medical / surgical practice experience
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • Experience with practice management software (ie EMA) and Microsoft Office Word and Excel

Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift a minimum of 15 pounds at times.

Apply