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Service Design Intern Jobs in Toronto, ON (NOW HIRING)

From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure ... Could you be the full-time OCS CAD Designer Intern in Toronto, ON, we're looking for? Your future ...

From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure ... Could you be the full-time OCS CAD Designer Intern in Toronto, ON, we're looking for? Your future ...

... service. Their design influence can currently be found in eight of Canada's provinces, and in ... Strong communication skills and experience as an Architect/Intern Architect/Architectural Designer ...

... service. Their design influence can currently be found in eight of Canada's provinces, and in ... Strong communication skills and experience as an Architect/Intern Architect/Architectural Designer ...

AI Engineer Intern

Toronto, ON · Hybrid

CA$20 - CA$30/hr

We are looking for an AI Engineer Intern interested in building production-ready AI agents and ... Work with MCP servers and function tools to connect agents with external services. * Design context ...

With accelerating infrastructure investment worldwide, our services are in great demand. We invite ... Participate in design of transportation infrastructure in accordance with applicable regulations ...

... services. This position is a paid internship position. Our teams work with a wide range of public ... Participating in design and project team meetings Education * Postsecondary education (currently ...

Showing results 21-40

Service Design Intern information

What does a service design intern do?

A Service Design Intern assists in researching, conceptualizing, and improving customer experiences across services offered by an organization. They typically work alongside service designers to map user journeys, identify pain points, and help develop solutions that enhance service delivery. Their role often involves gathering user feedback, creating prototypes, and helping to visualize service processes through tools like journey maps and blueprints. This internship is a great opportunity to learn human-centered design principles and gain hands-on experience in service innovation.

What skills and qualifications are needed to thrive as a service design intern?

To thrive as a Service Design Intern, you typically need a background in design, business, or a related field, along with foundational knowledge of service design principles and methodologies. Familiarity with tools such as Adobe Creative Suite, Miro, and prototyping platforms, as well as understanding of journey mapping and user research techniques, is important. Strong collaboration, communication, and problem-solving skills help you effectively gather insights and work with multidisciplinary teams. These skills and qualities are essential for creating user-centered services that address real needs and deliver measurable value to organizations.

What kinds of projects and collaboration can a service design intern expect during their internship?

As a Service Design Intern, you can expect to work on a variety of projects that focus on improving customer experiences and business processes. Typically, you will collaborate closely with cross-functional teams, including UX designers, researchers, product managers, and stakeholders from different departments. You may assist in conducting user research, mapping customer journeys, and prototyping new service concepts. These projects often require strong communication and teamwork skills, as you'll contribute ideas and present findings to both your immediate team and broader stakeholders.

What is the difference between Service Design Intern vs UX Design Intern?

AspectService Design InternUX Design Intern
Required CredentialsTypically pursuing or recent graduate in design, business, or related fieldsUsually studying or recent graduate in design, human-computer interaction, or related areas
Work EnvironmentCollaborative, cross-functional teams focusing on service delivery and customer experienceDesign-focused teams working on digital interfaces and user experience
Industry UsageUsed in service-oriented industries like hospitality, healthcare, and consultingCommon in tech, software, and digital product companies
Common Search/ComparisonOften compared due to overlapping skills in user-centered design and research

The Service Design Intern role focuses on improving entire service experiences across channels, while the UX Design Intern concentrates on digital user interfaces. Both roles require similar foundational skills and often collaborate, but they serve different aspects of user and customer experience within organizations.

Infographic showing various Service Design Intern job openings in Toronto, ON as of August 2026, with employment types broken down into 50% Internship, and 50% Part Time. Highlights an 100% Hybrid job distribution.

CAD Designer intern (Fall 2026)

Alstom

Toronto, ON • On-site

CA$23 - CA$27/hr

Full-time, Internship

Re-posted 2 days ago


Key responsibilities

  • Support the OCS design team to meet on-time design submission goals

  • Develop Basic and Detailed design documents for OCS projects

  • Assist in creating and supporting 3D models and supporting documentation for OCS designs


Alstom rating

7.5

Company rating: 7.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

273rd of 496 rated machine equipment manufacturers


Job description

Req ID:526612 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time OCS CAD Designer Intern in Toronto, ON, we’re looking for?


Your future role

Take on a new challenge and apply your engineering expertise in a new cutting-edge field. You’ll work alongside dynamic and collaborative teammates.

You'll help shape the future of railway electrification by supporting the Overhead Catenary System (OCS) design team in delivering on-time design submissions. Day-to-day, you’ll work closely with teams across the business (Engineering, Project Management, Site Construction Teams, and External Stakeholders), assist in developing concept/basic design documentation, and contribute to the creation of a 3D model library for OCS designs, and much more.

You’ll specifically take care of supporting the OCS structural design team with mechanical calculations, but also liaising with key stakeholders to ensure compliance with standards and timely delivery.

We’ll look to you for:

  • Supporting the OCS design team to meet on-time design submission goals

  • Developing Basic and Detailed design documents under your scope

  • Providing support on OCS topics to System Engineering and BIM teams

  • Respecting Engineering Management, Design Quality, and Interface Management plans

  • Ensuring compliance with normative references and local standards

  • Coordinating with stakeholders across locations (Toronto, France, Italy) and departments

  • Undertaking 3D modelling activities to support OCS design development


All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

  • Enrolled in a Bachelor’s Degree in Mechanical, Structural, Electrical, or Civil Engineering

  • Knowledge of Canadian standards and common practices

  • First understanding of Railway Electrification subsystems

  • Familiarity with AutoDesk software and other modelling tools

  • A desire to pursue a Professional Engineer designation (desirable)

  • Strong communication and interpersonal skills

  • Analytical, critical thinking, and decision-making abilities

  • Resilience, adaptability, and a proactive mindset

  • Fluency in English (a second language is appreciated)


Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

  • Work with new security standards for rail signalling
  • Collaborate with transverse teams and helpful colleagues

  • Contribute to innovative projects

  • Utilise our flexible and inclusive working environment

Compensation

The expected compensation for this role is $23 – $27 CAD per hour. Final compensation will be based on skills, experience, and internal equity.

Use of Artificial Intelligence in Hiring

We do not use artificial intelligence in the recruiting process for this role

Interview Process & Candidate Communication

Candidates who participate in an interview for this role will be informed of the hiring decision within 45 days of their final interview date

Accessibility & Equal Opportunity

We are an equal opportunity employer and are committed to providing accommodation throughout the recruitment process. We’re committed to creating an inclusive workplace for everyone.

If you require accommodation during the hiring process, please email us at "humanresources.accessibility@alstomgroup.com” while referring to the job requisition number, job title and location you applied to

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

If you require accommodation during the hiring process, please email us at "humanresources.accessibility@alstomgroup.com” while referring to the job requisition number, job title and location you applied to.

Job Type:​Internship/Apprenticeship​


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