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Service Department Associate Jobs in Washington, DC

AutoNation

Service Manager

Dulles, VA · On-site

Direct and schedule the activates of all department associates * Hire, train, motivate, counsel and monitor the performance of all service department staff * Understand and comply with federal, state ...

Bomnin Chevrolet Dadeland

Service Advisor

Manassas, VA · On-site

At Bomnin Automotive, we take pride in offering our associates extensive benefits and a culture ... Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department:

Bomnin Automotive Group

Service Advisor

Manassas, VA · On-site

Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department ... Greet and assist customers and associates professionally and courteously. * Gather vehicle ...

Bomnin Chevrolet Dadeland

Service BDC Agent

Manassas, VA · On-site

$15.50 - $20/hr

At Bomnin Automotive, we take pride in offering our associates extensive benefits and a culture ... Service BDC Agent Department: Service Employment Status: Full-Time (Non-Exempt) Reports To: Service ...

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All JobsService Department Associate JobsService Department Associate Jobs in Washington, DC

Service Department Associate information

See Washington, DC salary details

$10

$21

$35

How much do service department associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for service department associate in Washington, DC is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.88 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Service Department Associate can increase earnings by gaining specialized skills, obtaining relevant certifications, and working overtime or multiple shifts. Earning $2000 weekly typically requires high hourly rates, consistent hours, and possibly working in roles with commission or performance bonuses, often within customer service or technical support environments.

Is a CSA job stressful?

A Service Department Associate (CSA) role can be stressful due to customer interactions, meeting service deadlines, and handling multiple tasks simultaneously. Strong communication skills and the ability to stay organized help manage the workload and reduce stress levels.

What is the job description of a service associate?

A service department associate is responsible for assisting customers, processing service requests, and maintaining service records. They often communicate with clients, coordinate with technicians, and use tools like customer management software to ensure efficient service delivery.

What jobs pay 4000 a week without a degree?

Service Department Associates typically do not earn $4,000 weekly without specialized skills or experience. High-paying roles that can reach this level often include sales positions, real estate brokers, or skilled trades like certain construction or technical jobs, which may require certifications but not necessarily a college degree. These roles often involve commission, bonuses, or overtime to achieve such earnings.
What are the most commonly searched types of Service Department jobs in Washington, DC? The most popular types of Service Department jobs in Washington, DC are:
Service Department Associate jobs near you
Service Department Cashier - Full Time

Service Department Cashier - Full Time

Miller Toyota

Manassas, VA

$14.50 - $17.25/hr

Other

Posted 26 days ago

Job description

Provide a supporting role to the ASM as well as exceptional customer service upon delivering customer's vehicle back to them within a fast paced team environment.

Qualifications
Education

High school diploma or the equivalent.

Licenses

Driver's License

Specialized

Working well, side by side, in a fast paced team environment Exceptional Customer-Facing Skills Strict attention to detail Accurate and responsible money-handling Solid Keyboarding Skills Multi-Tasking in a fast paced environment

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Physical Requirements
Surroundings

spend time indoors in air-conditioned areas.

Sitting

infrequently

Standing

on a regular basis

Walking

infrequently

Bending, twisting and/or stooping

infrequently

Lifting

10 lbs to 25 lbs

over 50 lbs

infrequently

Climbing

stairs

Repetitive hand/finger movement

on a regular basis

Grasping/grabbing with hands

on a regular basis

Pushing and Pulling

infrequently

Expectations
General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company's business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company's non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Job-Specific Expectations

Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction.

Adhere to procedures for timely and proficient dealing of warranty claim paperwork policy and procedures.

Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required.

Finalize repair orders for warranty, customer paid, and internal repair.

Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.

Be polite and friendly and greet customers and fellow associates promptly.

Conduct telephone transactions courteously, and quickly.

Provide excellent customer service for all customers whether external and internal

Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.

Accurately maintain and account for all transactions and monies collected throughout the shift and complete a cashier's check out report at shifts end.

Learn from mistakes and determine how to avoid future repeat mistakes.

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