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Service Delivery Specialist Jobs (NOW HIRING)

SGS

Client Service Delivery Specialist

Fairfield, NJ · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Notify Sales and Account Management Teams of service delivery delays. * Communicate client order concerns to the client, Sales and Account Management teams as required by account SOP or other defined ...

Carvana

Customer Service Delivery Specialist

Norfolk, MA · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Local Fare Jax Llc

Delivery Specialist

Orange Park, FL · On-site

$55K - $62K/yr

Delivery Specialist At Local Fare Jax, we connect families with fresh, locally sourced food from ... Provide friendly, professional service at every delivery * Communicate with the team about delays ...

Local Fare Jax Llc

Delivery Specialist

Orange Park, FL · On-site

$55K - $62K/yr

Delivery Specialist At Local Fare Jax, we connect families with fresh, locally sourced food from ... Provide friendly, professional service at every delivery * Communicate with the team about delays ...

Happy s Home Centers Inc

Delivery Specialist

Tampa, FL · On-site

$15.50 - $18/hr

Job Overview Delivery Specialists are primarily responsible for the fulfillment, return, refurbishment, and service of rental units, while also assisting in marketing and collection activity. A ...

Happy s Home Centers Inc

Delivery Specialist

Tampa, FL · On-site

$15.50 - $18/hr

Job Overview Delivery Specialists are primarily responsible for the fulfillment, return, refurbishment, and service of rental units, while also assisting in marketing and collection activity. A ...

Happy s Home Centers Inc

Delivery Specialist

Tampa, FL · On-site

$15.50 - $18/hr

Job Overview Delivery Specialists are primarily responsible for the fulfillment, return, refurbishment, and service of rental units, while also assisting in marketing and collection activity. A ...

Digital FCU

Senior Service Delivery Specialist

Marlborough, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description This role improves branch operations by identifying operational inefficiencies and leading initiatives that enhance service delivery, operational effectiveness, and member experience. The ...

Digital FCU

Senior Service Delivery Specialist

Chelmsford, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description This role improves branch operations by identifying operational inefficiencies and leading initiatives that enhance service delivery, operational effectiveness, and member experience. The ...

Lee's Summit Honda

Delivery Specialist

Lees Summit, MO · On-site

$17 - $22/hr

Delivery Specialist Location: Lees Summit, MO, 64086 Job Overview We are seeking a dedicated and ... Excellent guest service and communication skills. * Ability to manage time effectively and work ...

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All JobsService Delivery Specialist Jobs

Service Delivery Specialist information

See salary details

$11

$18

$25

How much do service delivery specialist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service delivery specialist in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Service Delivery Specialist vs Customer Support Specialist?

AspectService Delivery SpecialistCustomer Support Specialist
Required CredentialsTypically requires technical certifications, industry-specific trainingOften requires customer service or communication certifications
Work EnvironmentEngages directly with clients to implement and manage servicesProvides assistance and troubleshooting via calls, chats, or emails
Employer & Industry UsageCommon in IT, telecom, and service industriesWidely used across retail, tech, and service sectors

While both roles focus on client interaction, Service Delivery Specialists primarily implement and manage services, ensuring client satisfaction through technical and operational support. Customer Support Specialists mainly handle troubleshooting and resolving customer issues. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a service delivery specialist, and why are they important?

To thrive as a Service Delivery Specialist, you need strong organizational skills, a background in project or service management, and often a bachelor's degree in business, IT, or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, as well as certifications such as ITIL, are commonly required. Exceptional communication, problem-solving abilities, and a customer-focused mindset help you excel in managing client expectations and resolving issues. These skills ensure efficient service delivery, high client satisfaction, and the ability to adapt to dynamic business environments.

How does a service delivery specialist typically collaborate with other departments to ensure client satisfaction?

As a Service Delivery Specialist, you'll regularly coordinate with teams such as Sales, Technical Support, and Project Management to ensure seamless service for clients. This often involves participating in cross-functional meetings, sharing client feedback, and aligning on deliverables to promptly address any issues. Effective communication and proactive problem-solving are key, as you'll serve as the primary liaison to ensure client requirements are clearly understood and fulfilled. This collaborative approach not only drives customer satisfaction but also helps identify process improvements across the organization.

What is a service delivery specialist?

A Service Delivery Specialist is a professional responsible for ensuring that services are delivered efficiently and effectively to clients or customers. They act as a liaison between the service provider and the client, overseeing service quality, resolving issues, and coordinating resources to meet service level agreements. Their role often involves monitoring performance metrics, troubleshooting problems, and continuously improving processes to enhance customer satisfaction. Service Delivery Specialists play a crucial part in maintaining positive client relationships and ensuring the successful delivery of contracted services.
More about Service Delivery Specialist jobs
What cities are hiring for Service Delivery Specialist jobs? Cities with the most Service Delivery Specialist job openings:
What states have the most Service Delivery Specialist jobs? States with the most job openings for Service Delivery Specialist jobs include:
What job categories do people searching Service Delivery Specialist jobs look for? The top searched job categories for Service Delivery Specialist jobs are:
Service Delivery Specialist jobs near you
Infographic showing various Service Delivery Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,547 per year, or $18.1 per hour.

Client Service Delivery Specialist

SGS

Fairfield, NJ • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Company Description
SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.
Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.
Job Description
Summary
  • Responsible for coordinating SGS services locally and globally.

Job Functions
  • Receive Orders from clients, sales and account management Teams for the local and global operations.
  • Ensure proper documentation and order processing
  • Opens orders in Systems
  • Notify Sales and Account Management Teams of service delivery delays.
  • Communicate client order concerns to the client, Sales and Account Management teams as required by account SOP or other defined client requirements.
  • Escalates non routine order, inquiries or service delays concerns or issues to Client Service Team Management Lead for resolution.
  • Coordinate invoicing with invoicing team.
  • Send Reports to clients.
  • Maintain job folders and filing.
  • Other duties assigned as necessary in response to business needs.
  • Performs collection efforts to meet DSO targets

Qualifications
Education and Experience
  • High school diploma or GED (Required)
  • Associate's degree in science background (Preferred)
  • Two or more years of administrative or operational experience, familiarity with data entry
  • Proficient in Microsoft Office- Word, Excel, and Outlook specifically.
  • Working in laboratory environment a plus

Skills
  • Ability to establish effective working and team relationships with internal and external customers, works in a collaborative manner.
  • Highly motivated, dependable, and detail oriented.
  • Strong communication and organizational skills.

Functional Competencies
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
  • This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
  • SGS is an Equal Opportunity Employer.

Additional Information
Compensation
The expected salary for this position is $24.00 to $28.00 per hour. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.
Our Benefits
We care about your total well-being and will support you with the following, subject to your location and role.
  • Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
  • Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
  • Happiness:
    • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
    • Work-Life Balance: Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.
Position anticipated to close August 24, 2026.
Additional information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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