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Service Delivery Representative Starbucks Jobs (NOW HIRING)

Bertelsmann

Service Delivery Representative

Pleasant Prairie, WI · On-site

$15.25 - $20.75/hr

The Client Services Representative will manage customer accounts, ensuring service level agreements ... Create deliveries daily and monitor order processing. * Monitor stock availability to ensure timely ...

Bertelsmann

Service Delivery Representative

Pleasant Prairie, WI · On-site

$15.25 - $20.75/hr

The Client Services Representative will manage customer accounts, ensuring service level agreements ... Create deliveries daily and monitor order processing. * Monitor stock availability to ensure timely ...

Bertelsmann

Service Delivery Representative

Louisville, KY · On-site

$14.75 - $20/hr

Communicate with customers on order status and expected delivery dates. * Coordinate return shipments (e.g. create return labels). Your Profile * At least 3 years of Customer Service Experience. * At ...

Bertelsmann

Service Delivery Representative

Louisville, KY

$15.25 - $21/hr

Communicate with customers on order status and expected delivery dates. * Coordinate return shipments (e.g. create return labels). Your Profile * At least 3 years of Customer Service Experience. * At ...

Bertelsmann

Service Delivery Representative

Fayetteville, GA · On-site

$14 - $19/hr

Communicate with customers on order status and expected delivery dates. * Coordinate return shipments (e.g. create return labels). Your Profile * At least 3 years of Customer Service Experience. * At ...

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Service Delivery Representative Starbucks information

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$12

$17

$25

How much do service delivery representative starbucks jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for service delivery representative starbucks in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Service Delivery Representative Starbucks vs Customer Service Associate Starbucks?

AspectService Delivery Representative StarbucksCustomer Service Associate Starbucks
Primary RoleEnsures service quality, manages delivery processes, and supports operational efficiencyProvides customer service, takes orders, and maintains store operations
Work EnvironmentCorporate offices, distribution centers, or regional support centersRetail store locations
Required SkillsCustomer service, communication, problem-solving, and process managementCustomer interaction, product knowledge, and sales skills
Common EmployerStarbucks corporate or regional officesStarbucks retail stores

While both roles involve customer interaction, the Service Delivery Representative Starbucks focuses on ensuring service quality and operational support, often in corporate or regional settings. In contrast, the Customer Service Associate Starbucks primarily works directly with customers in stores, handling orders and providing a welcoming environment.

How difficult is it to get hired at Starbucks?

Getting hired as a Service Delivery Representative at Starbucks typically involves submitting an application online, completing an interview, and demonstrating customer service skills. The hiring process is competitive but accessible, with a focus on interpersonal skills, reliability, and availability for flexible schedules.

Does Starbucks pay $25 an hour?

A Service Delivery Representative at Starbucks typically earns an hourly wage that varies by location and experience, but the average pay is generally below $25 per hour. Most Starbucks retail positions pay between minimum wage and around $15-$20 an hour, with higher wages possible for specialized or supervisory roles. Wages are also influenced by local labor laws and company policies.

What does a Service Delivery Representative do at Starbucks?

A Service Delivery Representative at Starbucks is responsible for ensuring that products and supplies are efficiently delivered to Starbucks stores. They coordinate with vendors and internal teams to manage inventory, track shipments, and resolve any delivery issues. Their role is crucial in maintaining store operations by making sure all necessary materials arrive on time, which helps provide a smooth experience for both staff and customers. This position often involves problem-solving, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a Service Delivery Representative at Starbucks, and why are they important?

To excel as a Service Delivery Representative at Starbucks, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Outstanding interpersonal communication, teamwork, and adaptability help you engage customers and support colleagues effectively. These abilities are essential for ensuring efficient service, maintaining customer satisfaction, and upholding Starbucks’ brand standards.

What is the Starbucks 4 minute rule?

The Starbucks 4 minute rule is a guideline for employees, including Service Delivery Representatives, to greet and acknowledge customers within four minutes of their arrival to ensure prompt and friendly service. It emphasizes the importance of timely engagement to enhance customer experience and maintain store standards.

Does Starbucks pay $30 an hour?

Service Delivery Representatives at Starbucks typically earn an hourly wage that varies by location and experience, but $30 an hour is generally higher than the standard pay rate for this role. Most positions at Starbucks pay between minimum wage and around $15-$20 per hour, with some roles or locations offering higher pay for experienced or specialized staff. It is uncommon for a Service Delivery Representative to earn $30 an hour without additional responsibilities or certifications.

What are the main challenges Service Delivery Representatives at Starbucks face when managing multiple customer orders simultaneously?

Service Delivery Representatives at Starbucks often encounter the challenge of balancing speed with accuracy, especially during peak hours. Managing multiple orders requires excellent organizational skills and the ability to prioritize tasks quickly while maintaining a high standard of customer service. Effective communication with team members is essential to ensure orders are prepared correctly and delivered promptly. This fast-paced environment can be demanding, but it also offers valuable experience in teamwork and time management.
More about Service Delivery Representative Starbucks jobs
What are the most commonly searched types of Service Delivery Representative Starbucks jobs? The most popular types of Service Delivery Representative Starbucks jobs are:
What job categories do people searching Service Delivery Representative Starbucks jobs look for? The top searched job categories for Service Delivery Representative Starbucks jobs are:
Service Delivery Representative Starbucks jobs near you
Infographic showing various Service Delivery Representative Starbucks job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $35,796 per year, or $17.2 per hour.
Service Delivery Representative

Service Delivery Representative

Bertelsmann

Pleasant Prairie, WI • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

The Service Delivery Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients.
Your Tasks
Inventory Management & Control:
  • Create deliveries daily and monitor order processing.
  • Monitor stock availability to ensure timely order clearance.
  • Support account and purchasing team to troubleshoot order issues.
  • Manage inventory updates, promotional planning, customer return cases, and inbound planning.
  • Coordinate return shipments (e.g., create return labels).

Client Issue Resolution:
  • Communicate with customers on order status and expected delivery dates.
  • Prepare and maintain status reports for client, management, and internal communications.
  • Oversee customer accounts to ensure SLAs are met.
  • Assist the Account Manager in providing data, advice, and resolving problems.

Process Optimization & Documentation:
  • Continuous involvement and support with departmental process improvements

Business Reviews & Client Consultation:
  • Participate in business reviews with the customer.

Operational Leadership & Oversight
  • Work closely with operations to ensure program requirements are met.

Your Profile
  • At least two years of Customer Service Experience
  • At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required
  • High School Diploma or equivalent, but college degree, preferred
  • Must display initiative and flexibility to work in a fast-paced, changing environment
  • Microsoft Office experience in PowerPoint and Power BI
  • 3PL, Supply Chain, Logistics or similar experience, preferred
  • Ecommerce experience, preferred
  • SAP knowledge, a plus
  • Project management experience
  • Strong organizational skills
  • Solid analytical ability
  • Strong verbal and written communication skills
  • Effective management of time and multi-tasking
  • Ability to work independently and with others

We Offer
  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

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