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Service Delivery Project Manager Jobs in Florida

Stantec

Project Manager

Deerfield Beach, FL · On-site

... services for Power Delivery projects. * Identifying appropriate resources and skill sets to achieve project objectives as well as managing contract terms, tracking, and managing costs and schedule ...

Stantec

Project Manager

Deerfield Beach, FL · On-site

... services for Power Delivery projects. * Identifying appropriate resources and skill sets to achieve project objectives as well as managing contract terms, tracking, and managing costs and schedule ...

Leidos

Customer Service Delivery Manager

Cape Canaveral, FL · On-site

$107K - $195K/yr

Join our team as a Customer Service Delivery Manager (CSDM) supporting our NASA customer. In this ... Manage project budgets, forecasts, labor utilization, schedules, risks, and contract compliance ...

Leidos

Customer Service Delivery Manager

Merritt Island, FL · On-site

$107K - $195K/yr

Join our team as a Customer Service Delivery Manager (CSDM) supporting our NASA customer. In this ... Manage project budgets, forecasts, labor utilization, schedules, risks, and contract compliance ...

NLP Logix

Agile Delivery Manager

Jacksonville, FL · On-site

NLP Logix is seeking an Agile Delivery Manager to help drive successful client delivery across ... services, healthcare, government, or other regulated industries. • Bachelor's degree in Project ...

Luxus

Architectural Project Manager

Sanford, FL · On-site

$110K - $155K/yr

... and delivery of commercial, retail, restaurant, public facility, and institutional projects ... Balances technical expertise with client service * Communicates clearly with clients, consultants ...

Luxus

Architectural Project Manager

Sanford, FL · On-site

$110K - $155K/yr

... and delivery of commercial, retail, restaurant, public facility, and institutional projects ... Balances technical expertise with client service * Communicates clearly with clients, consultants ...

Luxus

Architectural Project Manager

Sanford, FL · On-site

$110K - $155K/yr

... and delivery of commercial, retail, restaurant, public facility, and institutional projects ... Balances technical expertise with client service * Communicates clearly with clients, consultants ...

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All JobsService Delivery Project JobsService Delivery Project Manager JobsService Delivery Project Manager Jobs in Florida

Service Delivery Project Manager information

What does a service delivery project manager do?

A Service Delivery Project Manager is responsible for overseeing the planning, execution, and delivery of services to clients or customers, ensuring that projects meet agreed-upon standards and deadlines. They coordinate between different teams, manage resources, and communicate with stakeholders to make sure service commitments are fulfilled. Their role often involves monitoring performance, resolving issues, and implementing improvements to enhance service quality and customer satisfaction. Additionally, they track project progress, manage budgets, and ensure compliance with company policies and client requirements.

What are the key skills and qualifications needed to thrive as a service delivery project manager?

To thrive as a Service Delivery Project Manager, you need expertise in project management, service delivery frameworks (such as ITIL), and a relevant degree or certification like PMP or PRINCE2. Familiarity with project management tools (e.g., Microsoft Project, Jira) and IT service management systems (e.g., ServiceNow) is typically required. Strong communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure projects are delivered efficiently, client expectations are met, and service quality is consistently maintained.

What are some common challenges faced by service delivery project managers and how can they be addressed?

Service Delivery Project Managers often encounter challenges such as balancing client expectations with operational capabilities, managing cross-functional teams, and ensuring projects are delivered on time and within budget. Effective communication, clear documentation, and proactive risk management are key strategies to overcome these obstacles. Building strong relationships with stakeholders and maintaining flexibility in problem-solving also help ensure smooth project delivery and client satisfaction.

What is the difference between Service Delivery Project Manager vs Service Desk Manager?

AspectService Delivery Project ManagerService Desk Manager
Primary FocusManaging service delivery projects, ensuring client satisfaction, and meeting project goalsOverseeing daily service desk operations, managing support teams, and resolving user issues
CertificationsProject Management Professional (PMP), ITILITIL, HDI Support Center Manager
Work EnvironmentClient-facing, project-based, cross-functional teamsSupport center, help desk, internal IT support teams
Industry UsageIT services, consulting, telecommunicationsIT support, customer service, internal IT departments

The Service Delivery Project Manager focuses on managing specific projects to deliver IT services effectively, while the Service Desk Manager oversees daily support operations. Both roles require ITIL knowledge and strong communication skills but differ in scope and responsibilities.

What cities in Florida are hiring for Service Delivery Project Manager jobs?

Cities in Florida with the most Service Delivery Project Manager job openings:

Service Delivery Project Manager jobs near you
Infographic showing various Service Delivery Project Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Project Manager

Deerfield Beach, FL • On-site

Stantec
Specialized Design Services • 10K+ employees
Learn more about Stantecexternal

Full-time

Posted 18 days ago

Stantec rating

8.4

Company rating: 8.4 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

Job description


Join a team that has been partnering with our clients for more than 100 years to improve the quality of life around the world. When it comes to hydropower, power delivery, dams, locks, and navigation projects, we design with the next generation in mind. We operate with the strength of a $3B company paired with the agility of a specialized energy group, to deliver some of the most iconic and cutting-edge projects around the world. This proud legacy has fostered a culture of innovation and safety, leading our team to design the world's most impactful waterpower and dam projects-projects vital to both local and global communities.
Your Opportunity
The role of a Project Manager is to manage the design and delivery of large projects and maintain relations with current and future clients. This opportunity specifically is on our Power Delivery team. Candidate must be a hands-on problem solver willing to work through issues as they arise with staff, clients, offices, disciplines, and projects. They must also foster effective working relationships between colleagues, associates, clients, and officials.
Stantec takes a measured approach to workplace flexibility and choice for employee's workplaces. Our goal is to strike the optimal balance between providing flexibility, sustaining successful teams, and optimizing productivity for the benefit of our employees, projects, and clients. We value a vibrant, healthy, enriching workplace culture that considers employee well-being and work-life balance so our people can bring their best to work every day. This position will have flexibility in working from home or a Stantec US office and may require some domestic and possibly international travel.
Your Key Responsibilities
  • As a Project Manager, you will be responsible for managing and delivering successful Power Delivery projects. As a Project Manager, you will interact internally throughout the organization with staff at all levels as well as externally with clients, members of business and professional organizations, subcontractors, and other firms. Specific responsibilities of a Project Manager include, but are not limited to, the following:
  • Working in a manner to protect the health and safety of Stantec employees, clients, and the public by following company health, safety and security guidelines and policies.
  • Maintaining and enhancing our reputation with clients, approval agencies and industry professionals as an outstanding service provider.
  • Managing multiple projects simultaneously.
  • Establishing project objectives, procedures and performance standards and leading multi-disciplinary teams on proposals, planning studies, feasibility through final designs, and construction services for Power Delivery projects.
  • Identifying appropriate resources and skill sets to achieve project objectives as well as managing contract terms, tracking, and managing costs and schedule, and implementing measures necessary to stay on schedule and within budget.
  • Leading by example with active support of internal policies and practices, including risk management, project management, and quality management.
  • Growing internal and external networks to enhance Stantec's reputation and identifying additional talent to join our team.
  • Providing mentoring and training for future leaders, including development of succession plans for key positions.
  • Developing client relationships to facilitate project activities.
  • Promoting collaboration and teamwork across business lines and geographies.

Qualifications
Qualifications
Your Capabilities and Credentials
Strong project management skills, with experience in organizing, planning, and executing projects from pursuit through closeout, involving internal personnel, subconsultants, contractors, and vendors.
  • Demonstrated successful experience in client service management.
  • Demonstrated successful experience in leadership, including defining and setting the direction for a team, project, and office; strategy development; change management; and corporate stewardship.
  • Demonstrated successful experience in decision making, including making sound defensible business decisions; and identifying, assessing, evaluating, and solving complex problems.
  • Demonstrated proficiency in problem solving, and risk management.
  • Strong written and verbal communication skills.
  • Travel to other offices as well as to project sites will be required.

Education & Experience
  • Minimum 10 years' in project management, preferably for Power Delivery projects is required.
  • Bachelor's Degree in engineering or sciences is required.
  • Licensed Professional Engineer (PE) is preferred.
  • Project Management Professional (PMP) is preferred.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

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