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Service Delivery Program Manager Jobs in Goodyear, AZ

Program Manager

Chandler, AZ · On-site

$65K - $85K/yr

Program Manager Location: Chandler, AZ Employment Type: In-Person, Full-Time Potterville Care is ... service delivery. Key Responsibilities * Oversee and coordinate member services to ensure safety ...

Lightedge's Service Delivery Project Manager will provide courteous and professional coordination of Lightedge deployment services while working directly with customers and internal resources on ...

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose ...

... delivery of program management support services across a large-scale, multi-project Capital Improvement Program (CIP). Hill International offers a dynamic work environment where talented ...

... delivery of program management support services across a large-scale, multi-project Capital Improvement Program (CIP). Hill International offers a dynamic work environment where talented ...

... delivering customers premier, quality products. You'll work shoulder-to-shoulder with prime OEMs ... Demonstrated Leadership Skills, Results Focus, Customer Service Orientation, Action Orientation ...

Service Delivery Technician

Phoenix, AZ

$15 - $19.25/hr

Manage, triage, troubleshoot, and document incoming incidents and requests from end users in a ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Service Delivery Technician

Phoenix, AZ · On-site

$15 - $19.25/hr

Manage, triage, troubleshoot, and document incoming incidents and requests from end users in a ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Service Delivery Technician

Phoenix, AZ · On-site

$15 - $19.25/hr

Manage, triage, troubleshoot, and document incoming incidents and requests from end users in a ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

... delivering customers premier, quality products. You'll work shoulder-to-shoulder with prime OEMs ... Demonstrated Leadership Skills, Results Focus, Customer Service Orientation, Action Orientation ...

Service Delivery Technician

Phoenix, AZ · On-site

$15 - $19.25/hr

Manage, triage, troubleshoot, and document incoming incidents and requests from end users in a ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Program Manager

Phoenix, AZ · On-site

$70K - $150K/yr

Track program status, open action items, risks, shortages, quality issues, and delivery commitments ... Strong understanding of customer service, production schedules, purchase orders, and manufacturing ...

Program Manager

Phoenix, AZ · On-site

$69K/yr

PHOENIX Categories: Healthcare/Medical Support Level, Program Management, Misc/Other/Not Applicable DEPT OF HEALTH SERVICES The Arizona Department of Health Services promotes and protects the health ...

Service Delivery Technician

Phoenix, AZ

$15 - $19.25/hr

Manage, triage, troubleshoot, and document incoming incidents and requests from end users in a ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Service Delivery Technician

Phoenix, AZ · On-site

$15 - $19.25/hr

Manage, triage, troubleshoot, and document incoming incidents and requests from end users in a ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

Service Delivery Technician

Phoenix, AZ · On-site

$15 - $19.25/hr

Manage, triage, troubleshoot, and document incoming incidents and requests from end users in a ... program, flexible spending accounts, life insurance, disability coverage, learning & development ...

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Service Delivery Program Manager information

See Goodyear, AZ salary details

$28.3K

$91.8K

$156.8K

How much do service delivery program manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for service delivery program manager in Goodyear, AZ is $91,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $125,100.00 per year, depending on experience, location, and employer.

What does a program delivery manager do?

A program delivery manager oversees the planning, execution, and delivery of multiple related projects within an organization to ensure they meet business objectives. They coordinate teams, manage resources, monitor progress, and communicate with stakeholders to ensure timely and quality delivery, often using project management tools and methodologies. Strong leadership, organizational skills, and industry certifications like PMP are typically important for this role.

What is the highest paid delivery job?

For a Service Delivery Program Manager, the highest paid roles typically include senior or executive-level positions such as Director of Service Delivery or Vice President of Service Delivery, which can offer six-figure salaries. These roles often require extensive experience, leadership skills, and certifications like PMP or ITIL, and they oversee large teams and complex projects in service management environments.

What are the 4 components of service delivery?

For a Service Delivery Program Manager, the four components of service delivery typically include service design, service transition, service operation, and continual service improvement. These components ensure that services are effectively planned, implemented, managed, and improved to meet client needs and organizational goals. Understanding these elements helps in managing service quality, efficiency, and customer satisfaction.

What is the difference between Service Delivery Program Manager vs Service Delivery Manager?

AspectService Delivery Program ManagerService Delivery Manager
ResponsibilitiesOversees multiple projects and programs to ensure service delivery aligns with strategic goalsManages day-to-day service delivery operations and client satisfaction
FocusStrategic planning and program coordinationOperational execution and team management
CredentialsTypically requires project management certifications (PMP, PgMP)Often holds certifications like ITIL, PMP
Work EnvironmentCorporate, client-facing, cross-functional teamsOperational teams, client support, service delivery teams

The Service Delivery Program Manager focuses on managing multiple projects and aligning service delivery with strategic objectives, while the Service Delivery Manager handles daily operations and client satisfaction. Both roles require strong project management skills and certifications like PMP or ITIL, but their scope and focus differ significantly.

What does a service delivery manager do?

A service delivery manager oversees the delivery of services to clients, ensuring that service levels meet contractual agreements and quality standards. They coordinate between teams, manage client relationships, and optimize processes to improve efficiency and customer satisfaction. Strong communication, project management skills, and familiarity with service management tools like ITIL are essential for this role.
Manager Program & Service Delivery

Manager Program & Service Delivery

Valleywise Health System

Phoenix, AZ • Remote

$113K - $167K/yr

Other

Posted 12 days ago


Valleywise Health rating

7.5

Company rating: 7.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

224th of 872 rated healthcare providers


Job description

The Manager, Program and Service Delivery is responsible for leading project management functions across Technology and Digital Services (TDS), with primary accountability for managing the department’s programs, strategic roadmaps, and operational delivery priorities. This role drives coordination and execution of cross-functional initiatives, ensures alignment of project portfolios with organizational goals, and provides structure, visibility, and governance across key workstreams. The manager is also responsible for management of the ServiceNow application and related workflows that support operational processes, service management, intake, tracking, and continuous improvement. Working closely with operational, clinical, and technical leaders, this role helps prioritize demand, monitor progress, resolve delivery issues, and strengthen the tools and processes that enable reliable, efficient service delivery. Ideal candidates bring strong experience in project and program management, service operations, workflow optimization, ServiceNow administration, and stakeholder engagement.
Annual Salary Range: $113,734.40 - $167,752.00
Remote position

Qualifications
Education:
  • Bachelor’s Degree in Information Technology, Computer Science, Business, or related field preferred or commensurate work experience.
Experience:
  • 8+ years of experience in enterprise IT or digital services is required.
  • 2+ years of team leadership or supervisory experience preferred.
  • Experience supporting enterprise platforms or healthcare IT environments preferred.
Knowledge, Skills & Abilities:
  • Service Delivery Management
  • Technical Operations
  • Incident & Problem Management
  • Stakeholder Communication
  • Team Leadership
  • Operational Improvement

What Valleywise Health employees say

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Benefits

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