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Service Delivery Operations Manager Jobs in Raleigh, NC

Operations Manager

Morrisville, NC ยท On-site

$45K - $50K/yr

Join Our Team as an Operations Manager at the Tru By Hilton Raleigh-Durham Airport! At Parks ... service and guest satisfaction. * Lead efforts to deliver exceptional guest experiences by ...

Company Overview Riverstone Logistics (RLX) is a big and bulky supply chain powerhouse delivering ... Supporting the General Manager in the meeting and exceeding client service goals * Driving ...

Company Overview Riverstone Logistics (RLX) is a big and bulky supply chain powerhouse delivering ... Supporting the General Manager in the meeting and exceeding client service goals * Driving ...

Company Overview Riverstone Logistics (RLX) is a big and bulky supply chain powerhouse delivering ... Supporting the General Manager in the meeting and exceeding client service goals * Driving ...

Company Overview Riverstone Logistics (RLX) is a big and bulky supply chain powerhouse delivering ... Supporting the General Manager in the meeting and exceeding client service goals * Driving ...

Company Overview Riverstone Logistics (RLX) is a big and bulky supply chain powerhouse delivering ... Supporting the General Manager in the meeting and exceeding client service goals * Driving ...

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

... deliveries * Safety, Compliance and Risk Management: Ensure operations comply with industry ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

... deliveries * Safety, Compliance and Risk Management: Ensure operations comply with industry ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

... deliveries * Safety, Compliance and Risk Management: Ensure operations comply with industry ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

Collaborate with suppliers and vendors to ensure timely delivery of goods. * Facilitate equipment ... Ensure that operations support excellent customer service and jobsite quality. * Address any ...

Our Community Veterinary Clinic provides affordable, high-quality veterinary services, with a focus ... We are looking for an Operations Manager who is excited to help build something meaningful and make ...

... deliveries * Safety, Compliance and Risk Management: Ensure operations comply with industry ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

The Operations Manager must be able to manage different levels of experience and provide ... Additional voluntary benefits such as legal services, identity protection, pet insurance, and more ...

Collaborate with suppliers and vendors to ensure timely delivery of goods. * Facilitate equipment ... Ensure that operations support excellent customer service and jobsite quality. * Address any ...

... deliveries * Safety, Compliance and Risk Management: Ensure operations comply with industry ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

Our Community Veterinary Clinic provides affordable, high-quality veterinary services, with a focus ... We are looking for an Operations Manager who is excited to help build something meaningful and make ...

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Showing results 21-40

Service Delivery Operations Manager information

See Raleigh, NC salary details

$28.2K

$91.3K

$156K

How much do service delivery operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for service delivery operations manager in Raleigh, NC is $91,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $124,400.00 per year, depending on experience, location, and employer.

What is the difference between Service Delivery Operations Manager vs Service Desk Manager?

AspectService Delivery Operations ManagerService Desk Manager
Primary FocusOverseeing end-to-end service delivery and client satisfactionManaging service desk team and incident resolution
ResponsibilitiesEnsuring service quality, process improvement, client communicationStaff management, ticket handling, escalation management
Work EnvironmentCross-departmental, client-facing, strategicHelp desk, technical support, operational
Common CertificationsITIL, PMP, Service Management certificationsITIL, HDI, technical support certifications

The Service Delivery Operations Manager focuses on overall service quality and client satisfaction across multiple teams, while the Service Desk Manager concentrates on managing the help desk team and resolving technical issues. Both roles require ITIL and service management certifications but differ in scope and strategic involvement.

Is a service delivery operations manager a high paying job?

A service delivery operations manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often include management responsibilities, process optimization, and client coordination, which can contribute to higher compensation compared to entry-level positions.

What does a service delivery operations manager do?

A service delivery operations manager oversees the delivery of services to clients, ensuring quality, efficiency, and customer satisfaction. They coordinate between teams, manage processes, monitor performance metrics, and implement improvements to meet organizational goals, often using tools like service management software. Strong leadership, communication skills, and understanding of service standards are essential in this role.
Infographic showing various Service Delivery Operations Manager job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $91,317 per year, or $43.9 per hour.

Operations Manager

Morrisville, NC โ€ข On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Job description

Join Our Team as an Operations Manager at the Tru By Hilton Raleigh-Durham Airport!

At Parks Hospitality Group, we are looking for an Operations Manager to oversee Guest Services and Breakfast Operation. You will ensure operational excellence and guest satisfaction across these departments.

What You’ll Do:

  • Oversee daily operations of Guest Services, Breakfast and Shuttle, ensuring efficient service and guest satisfaction.
  • Lead efforts to deliver exceptional guest experiences by addressing feedback and resolving complaints.
  • Participate in the hotel’s reputation management initiatives, ensuring positive reviews and feedback.
  • Monitor staffing levels, schedules, and departmental performance.
  • Maintain compliance with safety, health, and brand policies.
  • Conduct regular inspections of rooms, public spaces, and facilities.
  • Act as the primary point of contact for team members and guests, along with the General Manager.
  • Work regularly scheduled desk shifts.
  • Serve as the Manager on Duty, particularly evenings and weekends.

What You’ll Need:

  • 2+ years of hotel operations experience, including supervisory roles.
  • Strong leadership and organizational skills.
  • Proficiency in property management systems.

Why You’ll Love Working Here:

  • Competitive pay and comprehensive benefits, including medical, dental, and vision from day one.
  • 401(k) with company matching to help you plan for the future.
  • Paid time off (PTO) for all team members, because we value your well-being.
  • Team Member Recognition Program to celebrate your achievements.
  • Discounts on hotel stays and dining.
  • Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions.

Location:

Tru by Hilton Raleigh-Durham Airport | 350 Airgate Drive, Morrisville, NC 27560