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Service Delivery Associate Jobs in Lowell, MA (NOW HIRING)

Drala Delivery Dynamics LLC

Be Seen First

Delivery Associate

Haverhill, MA · On-site

$22/hr

Delivery Associate for Drala Delivery Dynamics LLC Drala Delivery Dynamics LLC is a last-mile delivery company focused on reliability, safety, and delivering exceptional service to our customers. We ...

Drala Delivery Dynamics LLC

Delivery Associate

Haverhill, MA

$17.25 - $20.25/hr

Delivery Associate for Drala Delivery Dynamics LLC Drala Delivery Dynamics LLC is a last-mile delivery company focused on reliability, safety, and delivering exceptional service to our customers. We ...

Hackajob

Client Service - Associate I

Boston, MA · On-site

Client Service Delivery Associate I Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As an Associate I in ...

hackajob

Client Service - Associate I

Boston, MA · On-site

Client Service Delivery Associate I Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As an Associate I in ...

Chase

Client Service - Associate I

Boston, MA · On-site

Client Service Delivery Associate I Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As an Associate I in ...

Apps Associates

Service Delivery Manager

Acton, MA · Remote

Service Delivery Management : * Oversee the end-to-end delivery of services to clients located in the US time zone, ensuring adherence to SLAs and KPIs. * Ensure services are delivered on time ...

Apps Associates

Service Delivery Manager

Acton, MA · On-site

Service Delivery Management : * Oversee the end-to-end delivery of services to clients located in the US time zone, ensuring adherence to SLAs and KPIs. * Ensure services are delivered on time ...

JP Morgan Chase

Client Service - Associate I

Boston, MA

$15.75 - $21.75/hr

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As an Associate I in Investment Middle Office Services - Client ...

JPMorgan Chase & Co

Client Service - Associate I

Boston, MA

$15.75 - $21.75/hr

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As an Associate I in Investment Middle Office Services - Client ...

J.P. Morgan

Client Service - Associate I

Boston, MA

$15.75 - $21.75/hr

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As an Associate I in Investment Middle Office Services - Client ...

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All JobsService Delivery Associate JobsService Delivery Associate Jobs in Lowell, MA

Service Delivery Associate information

See Lowell, MA salary details

$9

$18

$31

How much do service delivery associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service delivery associate in Lowell, MA is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.05 per hour, depending on experience, location, and employer.

What is a service delivery associate?

A service delivery associate is a professional responsible for ensuring that services are delivered to clients efficiently and meet quality standards. They often coordinate between teams, manage client relationships, and use tools like customer management systems to track service performance. This role typically requires strong communication skills and attention to detail.

What cities near Lowell, MA are hiring for Service Delivery Associate jobs?

Cities near Lowell, MA with the most Service Delivery Associate job openings:

Service Delivery Associate jobs near you
Infographic showing various Service Delivery Associate job openings in Lowell, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,224 per year, or $18.9 per hour.

Client Service - Associate - Boston, MA

National Guard Employment Network

Boston, MA • On-site

$15.75 - $21.75/hr

Other

Posted 16 days ago

Job description

Client Service Delivery Associate I

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As an Associate I in Investment Middle Office Services - Client Operations, your key responsibility will be to provide premier service delivery and ensure the accurate and timely delivery of the investment operations to our end clients. You will deal with all stages of the lifecycle for each product, from broker matching to management of the client's custodial network, lifecycle events, ensuring timely settlement of trades and cash, management of claims and overdrafts, client/regulatory reporting and input into the production of our Investment Book of Record delivery (IBOR).

Ultimately, your key responsibility within the IMOS team will be to provide premier service delivery and ensure the accurate and timely delivery of the investment operations to our end clients.

Job Responsibilities:

  • Provide comprehensive client service by addressing inquiries, processing transactions, and troubleshooting issues, utilizing your proficiency in strategic planning and digital literacy.
  • Contribute to the change management process, assisting in strategic communications and stakeholder impact mitigation to ensure smooth transitions during operational changes.
  • Utilize your knowledge of market products to provide informed advice to clients, maintaining an understanding of current industry practices and regulations.
  • Participate in the development and implementation of process automation initiatives, applying systems architecture and automation technologies to optimize service delivery.
  • Be a point of contact within the Global/Regional IMOS team for a client, or clients, and internal partners to build strong relationships in order to support key interactions and continued premier service delivery
  • Take ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of middle office services
  • Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.
  • Seek opportunities and take ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client
  • Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance & Risk, and Compliance teams
  • Have the ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery
  • Provide oversight and ownership of the IBOR, Reconciliations and transaction lifecycle management

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