Service Delivery Associate Jobs in Hayden, ID (NOW HIRING)

The primary role of the Logistics Specialist (LS) involves loading and unloading tires for warehouse storage and/or timely customer delivery, including the unloading and staging of products at the customer’s business location.  The LS is expected to represent TireHub professionally in all customer interaction and maintain safe driving practices, all while delivering exceptional customer service and fostering strong customer relationships.   

When you say YES to something bigger:

This position has a starting wage of $21.70 per hour with guaranteed increases of $2.00 over your first year of employment with TireHub.

Monday through Friday 9am - 3:30pm Saturday mornings as needed

Benefits summary

• Paid weekly on Fridays
• Premium-Free Hubber Health Insurance 
• TireHub funded Health Savings Account
•  Additional benefit options including TireHub paid short/long term disability and life insurance benefits
• Paid vacation and holidays!
• Parental leave programs
•  Build your financial future with 401k including TireHub match
• Uniform program
• Access to tire discounts, perks, and so much more!

 This position reports to an Assistant TLC Leader.

The individual must exhibit the following TireHub core commitments: 

• Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about eachotherand our customersbecause we know business only gets done right when people respect each other and value relationships. 

• Adventurous - WhatTireHubis set up to do isintentionallyoutrageous. So, we readily embracechallengeswith the courage to introduce new ideas and the ambition to build something unique. 

• Relentless - We tackle our work with energy. We deliver on our commitments withenthusiasm. And we don't give up until we get to the end. 

• Speedy - Speed is the currency in the tire industry. When we commit toa job, we get the job done – and we do it fast. 

Roles and Responsibilities: 

Responsible for distribution of tasks including:  

• General Warehousing 

• Delivery Services

• Vehicle Maintenance 

*Adjustments to these allocations are made as business needs evolve   

• Loads, unloads, inspects, and tallies tires to and from transport vehicles (trailer trucks/box trucks/delivery vans).   

• Follows TireHub safety standards with respect to selecting, packing, counting, labeling, and palletizing customer orders and position them in designated locations using the bin locator system.  

• Operates equipment such as forklifts, order pickers and pallet jacks, ensuring adherence to safety protocols.   

• Conducts and participates in cycle counts, tallies, and labeling as part of regularly scheduled and annual inventory control procedures.   

• Collecting payments from customers on Cash on Delivery (COD) transactions.  

• Ensures vehicles remain clean and in good mechanical/physical condition. 

• Conducts pre/post-trip vehicle inspections daily and immediately report any operational issues or mechanical defects to the supervisor or designated person.  

• Completes all the necessary driver and vehicle maintenance logs, on a regular basis.  

• Ensure compliance with all TireHub policies and procedures.  

• Participates and maintains ongoing training through in-class, in-person, or computer-based learning modules, as assigned.   

• Completes other tasks assigned by their Supervisor or another member of leadership. 

Competencies:  

• Optimizes Work Processes:Knowing the most effective and efficient processes to get things done, witha focus on continuous improvement. 

• Manages Ambiguity:Operating effectively, even when things are notcertain,or the way forward is notclear. 

• Drives Results:Consistently achieving results, even under tough circumstances. 

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. 

• Communicates Effectively: Delivers communications that convey a clear understanding of the unique needs of different audiences.  

For this role, you will need:  

• At least 1 year of general work experience. 

• Must have a valid driver’s license. 

• Must have at least 3 years of driving history, with a valid driver’s license (does not include driver’s permit). 

• Must be 19 years old or older. 

Required Knowledge, Skills, and Abilities: 

• Excellent communication and customer service skills.  

• Repeatedly lift, pull, push and/or move tires (up to 50lbs) with or withoutmechanical assistance. 

• Capable of frequent bending, twisting and lifting. 

• Multitask in a fast-paced environment.  

• Accurately and efficiently load, unload and place tires in warehouse and delivery vehicles. 

• Work up to 35 feet above ground-level. 

• Work up to 8 hours per day on a forklift. 

• Follow traffic rules and regulations by safely driving TireHub vehicles to deliver tires to customer locations. 

• Work independently and as part of a team. 

• Familiarity with Manifest, GPS and Navigation systems.  

• Must be able to maintain a forklift certification. 

• Ability to maintain a valid REAL I.D. Driver’s license with a minimum of 2 years of driving experience required (3 years preferred; time with a learner’s permit does not qualify). 

Working Conditions 

• Required to lift, pull, push, and/or move tires (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crawl, climb and balance. 

• May be required to handle hazardous materials and wear various forms of protective equipment (gloves, protective eyewear, etc.). 

• Specific vision requirements may include close, distance, color, peripheral visions, depth perception and ability to adjust focus. 

• Works and operate equipment in various settings, ranging from non-climate-controlled warehouses to customer locations.  

• Extended day, evening, and weekend work (including Saturday) may be required as job duties demand and may include little to no advanced notice. 

• Driving during the night or in inclement weather may be required.