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Service Crew information

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How much do service crew jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service crew in Florida is $10.17, according to ZipRecruiter salary data. Most workers in this role earn between $8.61 and $11.30 per hour, depending on experience, location, and employer.

What is a service crew?

Service Crew are employees who work in the food and beverage industry, primarily responsible for delivering excellent customer service in restaurants, cafes, or fast-food outlets. Their duties typically include taking orders, serving food and beverages, cleaning tables, and ensuring customer satisfaction. Service Crew members often work as part of a team to ensure smooth operations and a pleasant dining experience for guests. They may also handle cash registers, restock supplies, and assist with basic food preparation. Good communication skills, a positive attitude, and the ability to work in a fast-paced environment are important qualities for this role.

What are the key skills and qualifications needed to thrive as a service crew member, and why are they important?

To thrive as a Service Crew member, you need excellent customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety protocols, and cash handling procedures is typically required. Strong communication, teamwork, and a positive attitude help individuals stand out in this fast-paced role. These skills are essential for ensuring customer satisfaction, efficient operations, and a positive dining experience.

How much do service crew members make in the US?

Service crew members in the US typically earn an average hourly wage of around $10 to $12, with annual salaries ranging from approximately $20,000 to $25,000. Wages can vary based on location, experience, and the employer, and many positions require basic customer service skills and the ability to work flexible hours.

What is the difference between Service Crew vs Cashier?

AspectService CrewCashier
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; basic math skills
Work EnvironmentFast-paced restaurant or retail setting, performing various tasksFront counter or checkout area, handling transactions
Employer & Industry UsageCommon in food service, retail, hospitalityCommon in retail stores, restaurants, supermarkets
Common Search & ComparisonOften compared for customer service roles and multitaskingCompared for transaction handling and customer interaction

The main difference between a Service Crew and a Cashier lies in their roles and responsibilities. Service Crew members perform a variety of tasks including customer service, food preparation, and maintaining the environment, while Cashiers primarily handle transactions at the checkout counter. Both roles are essential in retail and food service industries, but Service Crew positions typically require a broader skill set and involve more diverse duties.

What are the most common challenges faced by service crew members, and how can they be managed effectively?

Service Crew members often encounter challenges such as handling high customer volumes during peak hours, managing difficult customer interactions, and maintaining efficiency while ensuring quality service. To manage these effectively, it's important to develop strong communication skills, remain calm under pressure, and work collaboratively with team members. Most restaurants and food service establishments provide training and support to help Service Crew adapt to these situations, and experienced colleagues are usually available to offer guidance during busy shifts.
What are popular job titles related to Service Crew jobs in Florida? For Service Crew jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Service Crew jobs in Florida look for? The top searched job categories for Service Crew jobs in Florida are:
Service Crew jobs near you
Infographic showing various Service Crew job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $21,161 per year, or $10.2 per hour.

Crew Member: Customer Service / Cashier

Long John Silver's / A&W

Spring Hill, FL

$13/hr

Full-time

Re-posted 9 days ago

Job description

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Why should you apply?

  • Free Meals during your shift
  • Flexible Scheduling
  • Fun Work Environment
  • Paid Training
  • Advancement Opportunities
  • Competitive Pay
  • GED/Scholarship Opportunities
  • Retail Discount Program to save $$$ at other retail establishments.
  • Referral Program available at Most Locations - ask for details.
  • Early Access to New Menu Items

The successful Customer Service Crew Member is able to:

  • Greet and positively engage guests in the restaurant.
  • Accurately accept the guests’ orders and process payments.
  • Address and resolve all guest inquiries and concerns in a timely manner.
  • Maintain a safe, secure, and comfortable area for guests and team members.
  • Work well with our Delivery Partners
  • Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.

The successful Food/Kitchen Service Crew Member is able to:

  • Answering questions about menu items and promotions
  • Prepare Ingredients and Menu Items
  • Restocking product and workstations
  • Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
  • Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors

Requirements:

  • Must be at least 16 years of age. No previous experience required.
  • Must have reliable transportation.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
  • Must be able to stand for long periods of time.
  • Must be able to lift up to 50 lbs. with assistance.
  • Must get along well with coworkers and guests through a positive and friendly demeanor.

If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!

50 years ago we began our mission to bring great-tasting, sustainably-caught seafood to all the people who aren’t able to be near an ocean every day of their life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land every day. Fish Yeah!