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Service Coordinator Jobs in Ridgeland, MS (NOW HIRING)

Service Coordinator

Richland, MS ยท On-site

$17 - $21.75/hr

Service Coordinator With 100 years of success, Nixon Power Services is proud to be the world's largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment ...

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

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Service Coordinator information

See Ridgeland, MS salary details

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How much do service coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service coordinator in Ridgeland, MS is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.05 per hour, depending on experience, location, and employer.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What are the most commonly searched types of Service jobs in Ridgeland, MS?

The most popular types of Service jobs in Ridgeland, MS are:

What job categories do people searching Service Coordinator jobs in Ridgeland, MS look for?

The top searched job categories for Service Coordinator jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Service Coordinator jobs?

Cities near Ridgeland, MS with the most Service Coordinator job openings:

Infographic showing various Service Coordinator job openings in Ridgeland, MS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,232 per year, or $18.9 per hour.

Service Coordinator

Nixon Power Services

Richland, MS โ€ข On-site

$17 - $21.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

Service Coordinator

With 100 years of success, Nixon Power Services is proud to be the world's largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment where flexibility and a willingness to embrace new responsibilities keep each day exciting. We value team members who are passionate, grounded, and possess a "can-do" attitude, all while delivering exceptional service to our customers.

We are currently looking for an energetic self-starter to join the team as a Service Coordinator in our Richland, MS, location. In this role, you will support the Service department by scheduling and tracking service work, as well as dispatching Technicians within your assigned territory. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative environment. We're looking for someone who is eager to learn and grow, demonstrates sound judgement, and excels in managing multiple responsibilities effectively.

What you'll be doing:

  • Interact with customers to schedule service calls and maintain service job quotes.
  • Schedule, dispatch, and track status of technicians.
  • Open and update work orders.
  • Responsible for service job quotes
  • Collect, review, and process Tech generated documentation including Field Service Reports, Technician time, expenses, parts requests, and Requests for Quotes.
  • Collaborate with internal departments to support Technicians and their needs to complete service orders.
  • Other duties as assigned.

What we're looking for:

  • Minimum 3-5 years of experience in customer facing positions
  • Proficient in Microsoft Office Suite of programs.
  • Strong communication skills both written and verbal.
  • Exceptional customer service skills.
  • Strong organizational skills.
  • Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.

What's in it for you?

  • Competitive compensation package
  • Full Benefits: Medical, Vision, Dental, and more!
  • Paid Time Off
  • 401(k) matching
  • Opportunity to get in with an industry leading organization
  • Team-oriented culture