Service Client Domicile Jobs (NOW HIRING)

The EVP, Domicile Strategy & Management will serve as a senior member of the Artex North America leadership team and be responsible for recognizing opportunities to grow the P&L of the captive domicile business, recognizing and implementing operational enhancements and building a high-performing, scalable team to elevate service levels and deliver best in class customer service for our growing client base  This role will directly report to the Chief Underwriting Officer & Head of Captives and have oversight of the delivery model to single parent captives and cell facilities across all domiciles in the US, Bermuda and Cayman.

Strategic Leadership:

• Oversee the Domicile Management P&L, driving financial performance and margin improvement.
• Develop and execute the Domicile captive strategy to drive growth and operational excellence.
• Contribute to the achievement of Artex North America Dominant Priorities and overall strategic direction.
• Lead strategic and operational improvement initiatives, while promoting best practices across the strategy.
• Identify and pursue merger and acquisition opportunities to expand the portfolio.

Client Engagement:

• Serve as the executive representation on key client accounts as needed, ensuring exceptional client service and retention.
• Oversee relationship management, service delivery and strategic account development for key clients.
• Provide strategic direction to client service teams to address client needs and consistently exceed expectations.
• Strengthen client relationships through stewardship efforts and value-added solutions.

Operational Excellence:

• Develop and manage relationships with carriers, consultants and vendor partners to ensure high satisfaction and delivery to customers.
• Engage in captive renewal strategies, including negotiation and retention efforts.

Team Leadership:

• Build, mentor, and retain top talent within the Domicile Management team.
• Foster a culture of collaboration, innovation, and accountability.
• Provide coaching and guidance to support team members’ professional growth.

• Bachelor’s degree with 10+ years of relevant experience, including P&L accountability and identifying growth opportunities in underwriting or insurance portfolios.
• Strong experience improving operational efficiency in a growth-focused environment, ideally within captive management.
• Proven leadership in managing change, communicating effectively, and driving organizational and operating model improvements.
• Excellent client service mindset with strong verbal, written, and organizational skills; able to work under deadlines and adapt to shifting priorities.
• Knowledge of captive insurance markets and regulations in Bermuda, Cayman, and the U.S., including captive accounting standards; experience working with offshore teams is a plus.
• Advanced computer skills in Excel, Word, and PowerPoint, with the ability to collaborate, influence stakeholders at all levels, and engage with senior leadership/C-suite.
• Availability to travel 25-30% to meet business needs
• Appropriate licensing as required.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

• Bachelor’s degree with 10+ years of relevant experience, including P&L accountability and identifying growth opportunities in underwriting or insurance portfolios.
• Strong experience improving operational efficiency in a growth-focused environment, ideally within captive management.
• Proven leadership in managing change, communicating effectively, and driving organizational and operating model improvements.
• Excellent client service mindset with strong verbal, written, and organizational skills; able to work under deadlines and adapt to shifting priorities.
• Knowledge of captive insurance markets and regulations in Bermuda, Cayman, and the U.S., including captive accounting standards; experience working with offshore teams is a plus.
• Advanced computer skills in Excel, Word, and PowerPoint, with the ability to collaborate, influence stakeholders at all levels, and engage with senior leadership/C-suite.
• Availability to travel 25-30% to meet business needs
• Appropriate licensing as required.