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Service Center Tech Jobs in Florida (NOW HIRING)

This role leads Customer Service technology initiatives, Customer Master Data governance, Business ... Order Reconciliation * Contact Center KPIs * Develop dashboards and performance reports.

SERVICE TECH

Clearwater, FL ยท On-site

$60K - $200K/yr

Previous work experience in a dealership or specialized automotive service center. Responsibilities ... technologies and improve diagnostic accuracy. Effective communication skills are essential for ...

SERVICE TECH

Clearwater, FL ยท On-site

$60K - $200K/yr

Previous work experience in a dealership or specialized automotive service center. Responsibilities ... technologies and improve diagnostic accuracy. Effective communication skills are essential for ...

Ascensus is the leading independent technology and service platform powering savings plans across ... Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 ...

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CX Technology Admin

Jacksonville, FL ยท On-site

$70K - $90K/yr

This role is ideal for someone with experience supporting contact center platforms, CRM systems, telephony technologies, workforce management tools, quality platforms, or customer service ...

Ascensus is the leading independent technology and service platform powering savings plans across ... Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 ...

Ascensus is the leading independent technology and service platform powering savings plans across ... Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 ...

Ascensus is the leading independent technology and service platform powering savings plans across ... Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 ...

Auto Care Center Technician

Live Oak, FL ยท On-site

$18 - $31/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Showing results 41-60

Service Center Tech information

What cities in Florida are hiring for Service Center Tech jobs?

Cities in Florida with the most Service Center Tech job openings:

Guest Services Representative/Call Center

Jacksonville, FL โ€ข On-site

COMPASS ROSE FOUNDATION INC
Education Programs Administrationย โ€ขย 11 - 50 employees

$14.75 - $18.50/hr

Other

Re-posted 19 days ago


Job description

Guest Service Center Representative

Jones Technical Institute (J-Tech) is a non-profit trade school located in Jacksonville, FL and we are searching for professionals to fill positions in our Admissions Department specifically in our Guest Service Center. In this role you will have the opportunity to help prospective students by scheduling interviews with members of our Admissions team. You will have a major role in growing the schoolโ€™s population and being part of a growing school.

Essential duties and responsibilities:

  • Ensure prompt communication via phone or text message with all inquiries that come into the campus via phone or internet.
  • Correspond and follow-up with prospective students utilizing admissions tools such as phone calls, texting, appointment reminder cards, e-mails, etc. until the student has been interviewed at the campus.
  • Learn and become proficient in the Verity client management software system to record accurate data to assist all departments (Advertising, GSC, Admissions, Financial Aid etc.)
  • Achieve individual minimum appointment setting, interview, and Personally Developed Lead (PDL)/Referral generation goals established on a monthly, quarterly, and campaign basis by the President.
  • Assist the admissions department as a team in achieving all daily, monthly and campaign goals.
  • Ensure success by initiating referral interviews.
  • Maintain effective communication with the admissions team and management team.
  • Complete individual daily and weekly reports about performance activity as required.
  • Participate in monthly or quarterly product knowledge meetings.
  • Participate in continuous individual and group training sessions.
  • Participation in various school functions such as, but not limited to, orientation, open houses, and Guerrilla Marketing as needed.
  • Represent the college in a professional and positive manner by attending and participating in various recruitment functions on site as requested.

Education and skills required:

  • Associates Degree is preferred but relevant experience will be considered.
  • Previous call center, or appointment setting experience preferred.
  • Previous work experience in a sales related field preferred
  • Excellent communication skills
  • Ability to problem solve proactively.
  • Organizational and time management skills a must
  • The ability to exhibit excellent active listening skills and work in an open, team environment.

Work environment/physical demands:

  • Be able to work evenings and weekends, as necessary.
  • Ability to sit for eight to ten hours while communicating in a call center environment.

Qualities of a Guest Service Center Representative:

  1. Passion to help people.
  2. Enthusiasm
  3. Ability to motivate others.
  4. Confident
  5. Self-Motivated
  6. Must be able to shut out external distractions to ensure goals are met.
  7. Have a sense of urgency.
  8. Believe in your product.
  9. Ability to accept constructive criticism.
  10. Possess and demonstrate a positive attitude.
  11. Ability to set and reach personal goals.
  12. Ability to relate well to people.
  13. Demonstrates active listening skills.
  14. Ability to professionally confront and motive prospective students.
  15. Professional appearance
  16. Willingness to learn.
  17. Competitive drive
  18. Tenacity
  19. Clear effective communicator