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Service Call Centre Jobs (NOW HIRING)

Adecco

Customer Service Call Center

Matthews, NC · Remote

$21/hr

Previous call center, customer service, or contact center experience preferred * Strong verbal and written communication skills * Comfortable working in a fast-paced, metrics-driven environment

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Service Call Centre information

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How much do service call centre jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for service call centre in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Service Call Centre vs Customer Support Representative?

AspectService Call CentreCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; sometimes technical certificationsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, office settings, inbound/outbound callsOffice or remote, handling customer inquiries via phone, email, chat
Employer & Industry UsageTelecommunications, tech support, retail, service providersRetail, banking, tech companies, service industries

Service Call Centres and Customer Support Representatives both handle customer interactions, but Service Call Centres typically focus on technical support or specific service issues in a call center environment, while Customer Support Representatives may handle a broader range of customer inquiries across various channels. Both roles require strong communication skills and customer service experience, but the context and scope can differ.

What cities are hiring for Service Call Centre jobs?

Cities with the most Service Call Centre job openings:

What are the most commonly searched types of Service Call Centre jobs?

The most popular types of Service Call Centre jobs are:

What are popular job titles related to Service Call Centre jobs?

For Service Call Centre jobs, the most frequently searched job titles are:

Customer Service / Call Center Representative

Rockville, MD • On-site

DARCARS
See more jobs at DARCARSexternal

$16.25 - $21/hr

Full-time

Retirement

Re-posted 15 hours ago

Job description

DARCARS Automotive Group is now hiring an Customer Service / Call Center Representative
**Not Remote Eligible**
We're looking for Call Center Representative to be the vital link between our service department and our valued customers! Embark on an opportunity that leads to career growth!
What We're Looking For:
  • Excellent phone etiquette, and communication skills
  • A positive, patient, and active listener
  • Experience in a call center or customer service role (automotive experience is a plus!)
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer skills

What We Offer:
  • Comprehensive Benefits Plan including 401k
  • Employee discounts on vehicle purchases, parts and service repairs
  • A dynamic and supportive team and training environment
  • Opportunities for career growth within the company

What You'll Do:
  • Answer high volume of incoming service calls promptly and professionally
  • Schedule service appointments efficiently based on customer needs
  • Outbound Service appointment confirmations, reminders and campaign calls
  • Provide accurate information about services, pricing, wait times, and warranties
  • Assist customers with inquiries and ensure seamless service experience
  • Always maintain a friendly and professional demeanor

Apply today and drive your career forward!
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

Apply