Our continued commitment is to improve our dealerships and services to satisfy our customer's wants ... In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all ...
Quick apply
Our continued commitment is to improve our dealerships and services to satisfy our customer's wants ... In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all ...
BDC Manager
Chesterton, IN · On-site
$60K - $170K/yr
Our continued commitment is to improve our dealerships and services to satisfy our customer's wants ... In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all ...
BDC Manager
Chesterton, IN · On-site
$60K - $170K/yr
Our continued commitment is to improve our dealerships and services to satisfy our customer's wants ... In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all ...
Business Development Center (BDC) -- Sales & Service Reports to: BDC Manager (with day-to-day partnership from the Kia General Manager) Employment type: Full-time, on-site Compensation: $33,280 base ...
Quick apply
Business Development Center (BDC) -- Sales & Service Reports to: BDC Manager (with day-to-day partnership from the Kia General Manager) Employment type: Full-time, on-site Compensation: $33,280 base ...
Business Development Center Representative
Burns Harbor, IN · On-site
$16/hr
Business Development Center (BDC) -- Sales & Service Reports to: BDC Manager (with day-to-day partnership from the Kia General Manager) Employment type: Full-time, on-site Compensation: $33,280 base ...
Business Development Center Representative
Burns Harbor, IN · On-site
$16/hr
Business Development Center (BDC) -- Sales & Service Reports to: BDC Manager (with day-to-day partnership from the Kia General Manager) Employment type: Full-time, on-site Compensation: $33,280 base ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
Quick apply
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
Quick apply
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
Valparaiso, IN · On-site
$15 - $20/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
Valparaiso, IN · On-site
$13.25 - $17.50/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
$13.25 - $17.50/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
$13.25 - $17.50/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
$13.25 - $17.50/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
$13.25 - $17.50/hr
The great majority of our Managers, across all departments, started off in entry level positions ... Service teams at a Car Dealership. With their main goal of getting business into the doors. A BDC ...
BDC Representative
Portage, IN · On-site
$15 - $18/hr
Would you like to create a better service experience from the first conversation with a customer ... Utilize CRM tracking system daily What You Bring to the Team: * Prior experience as a BDC ...
BDC Representative
Portage, IN · On-site
$15 - $18/hr
Would you like to create a better service experience from the first conversation with a customer ... Utilize CRM tracking system daily What You Bring to the Team: * Prior experience as a BDC ...
BDC Representative
$15 - $18/hr
Would you like to create a better service experience from the first conversation with a customer ... Utilize CRM tracking system daily What You Bring to the Team: * Prior experience as a BDC ...
BDC Representative
$15 - $18/hr
Would you like to create a better service experience from the first conversation with a customer ... Utilize CRM tracking system daily What You Bring to the Team: * Prior experience as a BDC ...
BDC Representative
$15 - $18/hr
Would you like to create a better service experience from the first conversation with a customer ... Utilize CRM tracking system daily What You Bring to the Team: * Prior experience as a BDC ...
BDC Representative
$15 - $18/hr
Would you like to create a better service experience from the first conversation with a customer ... Utilize CRM tracking system daily What You Bring to the Team: * Prior experience as a BDC ...
BDC Representative
Portage, IN · On-site
$15 - $18/hr
Would you like to create a better service experience from the first conversation with a customer ... Utilize CRM tracking system daily What You Bring to the Team: * Prior experience as a BDC ...
BDC Representative
Portage, IN · On-site
$15 - $18/hr
Would you like to create a better service experience from the first conversation with a customer ... Utilize CRM tracking system daily What You Bring to the Team: * Prior experience as a BDC ...
BDC Representative
$15.50 - $20.50/hr
MCGRATH CITY HONDA is seeking an EXPERIENCED, qualified BDC representative to help grow our BDC. We ... Customer service skills. * Good time management skills. * Outstanding communication skills. Job ...
Quick apply
BDC Representative
$15.50 - $20.50/hr
MCGRATH CITY HONDA is seeking an EXPERIENCED, qualified BDC representative to help grow our BDC. We ... Customer service skills. * Good time management skills. * Outstanding communication skills. Job ...
Call Center/BDC Representative
Merrillville, IN · On-site
$18.75/hr
Paid Training * Discounts on products, services, and vehicles * Growth Opportunities Job ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Call Center/BDC Representative
Merrillville, IN · On-site
$18.75/hr
Paid Training * Discounts on products, services, and vehicles * Growth Opportunities Job ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Paid Training * Discounts on products, services, and vehicles * Growth Opportunities Job ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Paid Training * Discounts on products, services, and vehicles * Growth Opportunities Job ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Call Center/BDC Representative
Merrillville, IN · On-site
$35K - $70K/yr
Paid Training * Discounts on products, services, and vehicles * Growth Opportunities Job ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Call Center/BDC Representative
Merrillville, IN · On-site
$35K - $70K/yr
Paid Training * Discounts on products, services, and vehicles * Growth Opportunities Job ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Paid Training * Discounts on products, services, and vehicles * Growth Opportunities Job ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Paid Training * Discounts on products, services, and vehicles * Growth Opportunities Job ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Service Bdc Manager information
See Chesterton, IN salary details
$18.1K - $26.4K
3% of jobs
$26.4K - $34.7K
4% of jobs
$34.7K - $43.1K
9% of jobs
$46.1K is the 25th percentile. Wages below this are outliers.
$43.1K - $51.4K
22% of jobs
The median wage is $59.4K / yr.
$51.4K - $59.7K
12% of jobs
$59.7K - $68.1K
8% of jobs
$68.1K - $76.4K
11% of jobs
$79.3K is the 75th percentile. Wages above this are outliers.
$76.4K - $84.7K
16% of jobs
$84.7K - $93.1K
9% of jobs
$93.1K - $101.4K
4% of jobs
$101.4K - $109.8K
1% of jobs
$18.1K
$65.8K
$109.8K
How much do service bdc manager jobs pay per year?
As of Aug 28, 2026, the average yearly pay for service bdc manager in Chesterton, IN is $65,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $81,200.00 per year, depending on experience, location, and employer.
What is a Service BDC Manager?
A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.
What are the key skills and qualifications needed to thrive as a Service BDC Manager?
To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.
How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?
A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.
What is the difference between Service Bdc Manager vs Service Advisor?
| Aspect | Service Bdc Manager | Service Advisor |
|---|---|---|
| Credentials | Typically requires dealership experience, customer service skills, and sometimes certifications in automotive service management | Requires automotive knowledge, customer service skills, and often ASE certifications |
| Work Environment | Office-based role managing customer communications and dealership operations | Frontline role interacting directly with customers and technicians |
| Employer & Industry Usage | Used mainly in automotive dealerships to oversee service department operations | Commonly found in automotive service departments as the primary customer liaison |
The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.
What are popular job titles related to Service Bdc Manager jobs in Chesterton, IN?
For Service Bdc Manager jobs in Chesterton, IN, the most frequently searched job titles are:
What job categories do people searching Service Bdc Manager jobs in Chesterton, IN look for?
The top searched job categories for Service Bdc Manager jobs in Chesterton, IN are:
What cities near Chesterton, IN are hiring for Service Bdc Manager jobs?
Cities near Chesterton, IN with the most Service Bdc Manager job openings:
BDC Manager
Chesterton, IN
Victory Nissan Chesterton
Full-time
Medical, Retirement, PTO
Re-posted 23 days ago
Job description
Job Description:
Business Development Manager Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Job Description We are currently seeking an experienced, motivated and energetic professional to manage our BDC Department.
The Business Development Manager helps grow the business by responding to business leads and developing relationships to promote sales for the dealership. They may be technically savvy as well to help communicate in a clear and efficient way with consumers using their preferred method of communication.
This position will be responsible for managing all aspects of the department including handling internet leads, inbound phone calls and customer retention. In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation. The ideal candidate has experience in a large-volume dealership, and some supervisory or management experience. They must have strong sales aptitude, excellent communication and interpersonal skills. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Develops viable sales forecasts and associated sales strategies Hires, trains, and monitors team member performance Helps promote the dealership online via Social Media outlets Assists sales staff to manage deals from start to finish Respond to new leads and communicate effectively with customers within established time frames Provides timely and accurate reports on all sales activities as needed Perform customer follow-up to unsold customers to maximize all selling opportunities Maintain a sold customer follow-up system to encourage repeat and referral business Performs other duties as assigned
Job Requirement:Requirements High School diploma or GED Automotive BDC management experience Automotive BDC/Internet management experience Experience in supervising and managing staff Strong computer/internet skills Basic knowledge of CRM system, lead providers and website backend tools preferred Strong leadership and motivational skills Highly professional and dependable Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It’s time to make the most important move of your career! Apply Now!
Business Development Manager Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Job Description We are currently seeking an experienced, motivated and energetic professional to manage our BDC Department.
The Business Development Manager helps grow the business by responding to business leads and developing relationships to promote sales for the dealership. They may be technically savvy as well to help communicate in a clear and efficient way with consumers using their preferred method of communication.
This position will be responsible for managing all aspects of the department including handling internet leads, inbound phone calls and customer retention. In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation. The ideal candidate has experience in a large-volume dealership, and some supervisory or management experience. They must have strong sales aptitude, excellent communication and interpersonal skills. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Develops viable sales forecasts and associated sales strategies Hires, trains, and monitors team member performance Helps promote the dealership online via Social Media outlets Assists sales staff to manage deals from start to finish Respond to new leads and communicate effectively with customers within established time frames Provides timely and accurate reports on all sales activities as needed Perform customer follow-up to unsold customers to maximize all selling opportunities Maintain a sold customer follow-up system to encourage repeat and referral business Performs other duties as assigned
Job Requirement:Requirements High School diploma or GED Automotive BDC management experience Automotive BDC/Internet management experience Experience in supervising and managing staff Strong computer/internet skills Basic knowledge of CRM system, lead providers and website backend tools preferred Strong leadership and motivational skills Highly professional and dependable Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It’s time to make the most important move of your career! Apply Now!