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Service Associate Jobs in Rogers, AR (NOW HIRING)

Humetis Group

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 Months (Potential for Extension or Permanent Hire) Location: Onsite Springdale, AR 72764 Schedule: Sunday Tuesday and every other Saturday, 7:30 PM 7:30 AM ...

HonorVet Technologies

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate (Night shift) Location: Springdale, AR Candidates MUST have 1-3 of dispatch experience in the transportation field. The schedule is: every other Saturday/Sun-Tues 20:00-08 ...

Humetis Group

Customer Service Associate (5745)

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 months (Possible extension or conversion to hire) Location: Springdale, AR 72764 - Onsite Shift: Saturday-Monday, 7:00 AM - 7:00 PM (occasional Friday shift ...

Zips Car Wash

Lead Customer Service Associate

Rogers, AR · On-site

$14/hr

If so our, Lead Customer Service Associate at ZIPS Car Wash located at 2851 W Walnut St, Rogers, AR, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Zips Car Wash

Lead Customer Service Associate

Rogers, AR · On-site

$14/hr

If so our, Lead Customer Service Associate at ZIPS Car Wash located at 2851 W Walnut St, Rogers, AR, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Dollar Tree

Customer Service Associate

Siloam Springs, AR · On-site

$11.50 - $16/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Service Associate information

See Rogers, AR salary details

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How much do service associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for service associate in Rogers, AR is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.89 per hour, depending on experience, location, and employer.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What is the role of a service associate?

A service associate is responsible for assisting customers, providing product or service information, and ensuring a positive experience. They often handle transactions, resolve issues, and may use tools like point-of-sale systems or customer management software to support their duties.

What are the most commonly searched types of Service jobs in Rogers, AR?

The most popular types of Service jobs in Rogers, AR are:

What cities near Rogers, AR are hiring for Service Associate jobs?

Cities near Rogers, AR with the most Service Associate job openings:

Service Associate jobs near you

Customer Service Associate

Springdale, AR • On-site

APN Software Services Inc
IT Services • 51 - 200 employees
Learn more about APN Software Services Incexternal

$12.75 - $17.75/hr

Contractor

Re-posted 16 days ago

Job description

Job Title: Customer Service Associate 
Duration: 3 Months
Location: Springdale, AR 72762 (On-site position)
Schedule: 40 hours per week

Shift Details:

  • 2nd Shift: Saturday – Monday, 7:00 AM – 7:00 PM

  • Occasional option to work on Fridays

  • Training Schedule: Monday – Friday, 8:00 AM – 5:00 PM for a minimum of 3 weeks

Job Summary:

The Customer Service Associate (CSA) is responsible for managing relationships between transportation carriers, customers, and sales teams. This role requires a strong understanding of the customer’s processes and needs, and close coordination with internal teams to ensure high-quality service delivery.

Key Responsibilities:

  • Act as the main point of contact for assigned external customers.

  • Manage all aspects of the customer relationship, including responding to high volumes of emails and resolving issues efficiently.

  • Build and maintain effective working relationships with internal departments.

  • Use various dispatch and scheduling platforms (e.g., TES, LME, Four Kites, OTR, Retailix, Retail Link, UNFI, One Network, etc.) to track, coordinate, and resolve delivery and service issues.

  • Understand internal systems, policies, and procedures, as well as customer organizational structures and workflows.

  • Identify and implement cost-effective and creative solutions to delivery and service issues.

  • Represent the company positively through timely, accurate, and professional customer support.

Required Qualifications:

Education:

  • Bachelor's degree or equivalent experience in customer service or transportation/logistics.

Experience:

  • Experience in customer service roles beyond call centers.

  • Dispatching experience in logistics or transportation is a plus.

Technical Skills:

  • Proficiency with Microsoft Office applications.

  • Comfortable handling high-volume email communication (300+ emails per day).

Soft Skills:

  • Strong verbal and written communication

  • Effective conflict management

  • Ability to multi-task and manage time efficiently

  • Problem-solving and negotiation skills

  • A proactive and positive attitude


APN Software services Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”