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Service Associate Jobs in Franklin, MA (NOW HIRING)

Customer Service Associate

Norwood, MA · On-site

$16.50 - $22.50/hr

Customer Service Associate Pay Range: Our starting pay ranges from 17.00 to 17.92 depending on job duty/position. 17.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger ...

Customer Service Associate

Boston, MA · On-site

$17 - $17.92/hr

Customer Service Associate Pay Range: Our starting pay ranges from $17.00 to $17.92 depending on job duty/position. $17.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger ...

Customer Service Associate

Framingham, MA · On-site

$15.75 - $21.75/hr

Customer Service Associate Pay Range: Our starting pay ranges from 16.25 to 17.12 depending on job duty/position. 16.25 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger ...

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Service Associate information

See Franklin, MA salary details

$9

$19

$32

How much do service associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service associate in Franklin, MA is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.43 per hour, depending on experience, location, and employer.

What is the role of a service associate?

A service associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They often handle transactions, address customer inquiries, and may use tools like point-of-sale systems or customer management software to perform their duties.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What skills do you need to be a service associate?

A service associate needs strong communication and customer service skills to interact effectively with clients. They should also have good organizational abilities, attention to detail, and basic computer skills to handle transactions and record-keeping. Adaptability and a professional attitude are important for success in this role.
What are the most commonly searched types of Service jobs in Franklin, MA? The most popular types of Service jobs in Franklin, MA are:
What cities near Franklin, MA are hiring for Service Associate jobs? Cities near Franklin, MA with the most Service Associate job openings:
Infographic showing various Service Associate job openings in Franklin, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,975 per year, or $19.2 per hour.

Bakery Customer Service Associate

Birchwood Bakery + Kitchen

Franklin, MA • On-site

$18/hr

Other

Re-posted 18 days ago


Job description

Bakery Customer Service Associate

Franklin, MA, USA

Earn $16-$18/hour, including tips ($8 base pay per hour + $8-$10 per hour from tips), resulting in a total of about $18/hour.

Full-Time/ Part-Time

Welcome to Birchwood Bakery, where delicious dreams come true! Are you ready to become a vital part of our sweet success story as a Bakery Customer Service Associate in Franklin, MA? Join our team today and start sprinkling happiness with every customer interaction. Apply now and embark on a delightful journey with us!

The Basics
  • $16-$18/hour, including tips ($8 base pay per hour + $8-$10 per hour from tips).
  • Schedule: Enjoy flexible options with full-time and part-time positions available. "Am shift" starts at 6 am (7 am on weekends) until 4 pm. "Pm shift" runs from 2 pm to 10 pm, with 3-4 days a week.
  • Benefits: Embrace paid training, employee discounts, and delightful meal privileges during your shifts. Don't miss out - continue reading to explore the sweet details!
Your Day As A Bakery Customer Service Associate

As a Bakery Customer Service Associate, your days will be a delightful blend of serving scrumptious treats and creating memorable experiences for our cherished customers. Greet each visitor with a warm smile as they step into our cozy bakery. Assist them in selecting their favorite treats and handle transactions seamlessly, making their day sweeter. Keep our bakery counter and dining area pristine, ensuring a warm and inviting atmosphere for everyone. Join us in spreading joy, one delicious pastry at a time!

Requirements
  • Experience in the service industry, ideally food service
  • Ability to work efficiently
  • Excellent organizational skills
  • Hospitality skills
What We're All About

Welcome to Birchwood Bakery, the ultimate destination for delectable delights. With over 20 years of industry experience, our owners bring a wealth of expertise to the table. Our team loves what we do, and we have fun doing it. With our commitment to using top-quality ingredients and state-of-the-art equipment, you have the opportunity to showcase your skills and elevate your craft. We uphold a dynamic yet pleasant environment where everyone can thrive and enjoy creating unforgettable culinary experiences!

We Can't Wait To Hear From You!

Take the first step towards a fulfilling and sweet career! Apply today to become a Bakery Customer Service Associate at Birchwood Bakery. Our initial application process is quick and easy, taking just about 3 minutes. We're thrilled to hear from you and have you join our team. Apply now and let the baking adventures begin!