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Service Associate Jobs in Calgary, AB (NOW HIRING)

If so, then get onboard for the position of PIA Centralized Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of ...

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...

The RBC Dominion Securities branch located in Calgary Crowfoot Village is seeking an Associate to ... Provide proactive client service with a focus on problem resolution and attention to details.

Associate, Order Fulfillment The Associate, Order Fulfillment defines the luxury lifestyle shopping ... Check for any customer notes on file from Customer Service Center * Confirm all return dates fall ...

A career as a Wealth Associate at National Bank is a job where you can showcase your ability to ... Support investment advisors in providing superior customer service and be available to meet client ...

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Service Associate information

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What are the most commonly searched types of Service jobs in Calgary, AB? The most popular types of Service jobs in Calgary, AB are:
Infographic showing various Service Associate job openings in Calgary, AB as of June 2026, with employment types broken down into 59% Full Time, 37% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Customer Service Associate - Plumbing

RONA+

Calgary, AB

Full-time

Posted 17 days ago


Job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that’s involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program
  • And much more!

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:
  • Assist customers with their information/product requirements in the store or over the telephone
  • Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
  • Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
  • Keep current on flyer and promotional events
  • Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
  • Other related tasks to ensure the store runs smoothly
What we're looking for:
  • Effective selling skills and a commitment to providing excellent customer service are essential
  • Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
  • Some experience in a customer-focused role is required
  • The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.