We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box ...
IA Centralized Client Service Associate
CA$52K - CA$74K/yr
If so, then get onboard for the position of PIA Centralized Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of ...
IA Centralized Client Service Associate
CA$52K - CA$74K/yr
If so, then get onboard for the position of PIA Centralized Client Service Associate . In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box ...
We'd love to hear from you! We're looking for a Customer Service Associate to join our team in Okotoks, AB. In this role, you will be the face of our Profit Centre, supporting customers at the ...
Quick apply
We'd love to hear from you! We're looking for a Customer Service Associate to join our team in Okotoks, AB. In this role, you will be the face of our Profit Centre, supporting customers at the ...
Bilingual Customer Service Associate
CA$50K - CA$76K/yr
Reporting to the Customer Service Manager and/or Supervisor/Team Lead this position requires exceptional communication skills, problem-solving abilities, and a dedication to customer satisfaction.
Bilingual Customer Service Associate
CA$50K - CA$76K/yr
Reporting to the Customer Service Manager and/or Supervisor/Team Lead this position requires exceptional communication skills, problem-solving abilities, and a dedication to customer satisfaction.
Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work ...
Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box ...
Client Service Associate, BMO Nesbitt Burns
Calgary, AB · On-site
CA$35K - CA$66K/mo
Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support ...
Client Service Associate, BMO Nesbitt Burns
Calgary, AB · On-site
CA$35K - CA$66K/mo
Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support ...
A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...
A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...
Associate
Calgary, AB · On-site
The RBC Dominion Securities branch located in Calgary Crowfoot Village is seeking an Associate to ... Provide proactive client service with a focus on problem resolution and attention to details.
Associate
Calgary, AB · On-site
The RBC Dominion Securities branch located in Calgary Crowfoot Village is seeking an Associate to ... Provide proactive client service with a focus on problem resolution and attention to details.
Associate
Calgary, AB · On-site
... Associate ... By providing ongoing, exceptional service and support to our clients and our Advisor team, you will ...
Associate
Calgary, AB · On-site
... Associate ... By providing ongoing, exceptional service and support to our clients and our Advisor team, you will ...
As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire ...
As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire ...
Associate, Order Fulfillment
CA$15 - CA$24/hr
Associate, Order Fulfillment The Associate, Order Fulfillment defines the luxury lifestyle shopping ... Check for any customer notes on file from Customer Service Center * Confirm all return dates fall ...
Associate, Order Fulfillment
CA$15 - CA$24/hr
Associate, Order Fulfillment The Associate, Order Fulfillment defines the luxury lifestyle shopping ... Check for any customer notes on file from Customer Service Center * Confirm all return dates fall ...
Baggage Handling System Associates are responsible for removing items that cause jams and will be required to perform physical baggage handling in the event of system failures. Other responsibilities ...
Quick apply
Baggage Handling System Associates are responsible for removing items that cause jams and will be required to perform physical baggage handling in the event of system failures. Other responsibilities ...
Wealth Associate
Calgary, AB · Hybrid
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to ... Support investment advisors in providing superior customer service and be available to meet client ...
Wealth Associate
Calgary, AB · Hybrid
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to ... Support investment advisors in providing superior customer service and be available to meet client ...
Afterhours Travel Associate
Calgary, AB · Remote
As an After-hours Travel Associate, youll provide high-touch, urgent support to our clients outside ... Coordinate travel services and manage urgent or complex booking requests. * Make outbound calls to ...
Quick apply
Afterhours Travel Associate
Calgary, AB · Remote
As an After-hours Travel Associate, youll provide high-touch, urgent support to our clients outside ... Coordinate travel services and manage urgent or complex booking requests. * Make outbound calls to ...
Afterhours Travel Associate
Calgary, AB · Remote
As an After-hours Travel Associate, you'll provide high-touch, urgent support to our clients ... Coordinate travel services and manage urgent or complex booking requests. * Make outbound calls to ...
Afterhours Travel Associate
Calgary, AB · Remote
As an After-hours Travel Associate, you'll provide high-touch, urgent support to our clients ... Coordinate travel services and manage urgent or complex booking requests. * Make outbound calls to ...
Deliver exceptional customer service and proactively identify opportunities to enhance customer ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Deliver exceptional customer service and proactively identify opportunities to enhance customer ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate-Print&Services
Calgary, AB · On-site
Deliver exceptional customer service and proactively identify opportunities to enhance customer ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate-Print&Services
Calgary, AB · On-site
Deliver exceptional customer service and proactively identify opportunities to enhance customer ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate-Print&Services
Calgary, AB · On-site
Deliver exceptional customer service and proactively identify opportunities to enhance customer ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Sales Associate-Print&Services
Calgary, AB · On-site
Deliver exceptional customer service and proactively identify opportunities to enhance customer ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...
Service Associate information
What is the difference between Service Associate vs Customer Service Representative?
| Aspect | Service Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications | High school diploma or equivalent; often similar certifications |
| Work Environment | Retail, healthcare, banking, hospitality settings | Call centers, retail, banking, service desks |
| Employer & Industry Usage | Common in retail, healthcare, banking sectors | Widespread across customer-facing industries |
| Comparison Focus | Hands-on, in-person service roles | Phone or online customer support |
Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

Full-time
Posted 17 days ago
Job description
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.
Your role:- Assist customers with their information/product requirements in the store or over the telephone
- Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
- Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
- Keep current on flyer and promotional events
- Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
- Other related tasks to ensure the store runs smoothly
- Effective selling skills and a commitment to providing excellent customer service are essential
- Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
- Some experience in a customer-focused role is required
- The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required
If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.