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Service Assistant Jobs in West Springfield, MA (NOW HIRING)

Raymour & Flanigan

Customer Service Lead

Avon, CT · On-site

$19/hr

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Avon, CT · On-site

$19/hr

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Banfield

Client Service Coordinator Part Time

Manchester, CT · On-site

$18.25 - $24/hr

Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information ...

Banfield

Client Service Coordinator Full Time

Manchester, CT · On-site

$18.25 - $24/hr

Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information ...

Herzog

Customer Service Agents

Hartford, CT

$23/hr

Answer customer questions and assist in ticket sales through ticket vending machines and mobile app. * Answer telephone inquiries. * Provide timely service information regarding train schedules and ...

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Service Assistant information

See West Springfield, MA salary details

$7

$16

$24

How much do service assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service assistant in West Springfield, MA is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Service Assistant vs Customer Service Representative?

AspectService AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentRetail, hospitality, healthcare settingsCall centers, retail, service industries
Employer & Industry UsageHospitals, hotels, retail storesTelecom, retail, banking

Service Assistants typically work in physical environments assisting customers directly, often requiring on-the-job training. Customer Service Representatives usually work in call centers or office settings, focusing on communication via phone or online. Both roles aim to support customer needs but differ mainly in work environment and interaction style.

What are the most commonly searched types of Service jobs in West Springfield, MA? The most popular types of Service jobs in West Springfield, MA are:
What cities near West Springfield, MA are hiring for Service Assistant jobs? Cities near West Springfield, MA with the most Service Assistant job openings:
Service Assistant jobs near you

Children Services Assistant

Center for Human Development

Northampton, MA • On-site

$21.50/hr

Full-time

Medical, Dental, Life, PTO

Re-posted 5 days ago

Job description

Children's Services Assistant - Grace House
The Center for Human Development (CHD) is seeking an experienced Children's Services Assistant at its Grace House program in Northampton. Grace House is a residential treatment program for mothers in early recovery. The program can house up to fourteen families in a collective living environment, where they share space and resources in an effort to build a recovery community and encourage peaceful living. As a therapeutic setting, we strive to provide each family with a safe, nurturing environment where mothers and their children can experience success.
Your Role as a Children's Services Assistant:
The Children's Services Assistant is responsible for supporting both mothers and their children within our therapeutic community. This role assists with running groups, childcare, and activities for children, as well as facilitating parenting groups using various modalities (including the Nurturing Program). You will work directly with parents and children to facilitate healthy growth, provide vital case management services (coordinating with schools, DCF, Horizons, WIC, and medical providers), and assist with planning community outings. Additionally, you will help manage behavior through programmatic structure and participate in an on-call rotation as needed.
Requirements:
  • High School Diploma or equivalent AND one of the following:
    • An Associate's Degree in Early Childhood Education (or a related area of study) OR
    • A minimum of two years of professional experience working in Education or Human Service-related fields.
  • Knowledge in the recovery field preferred.
  • Strong written and verbal communication skills, as well as the ability to work with computers.
  • Must pass a background screening process, including a CORI and motor vehicle record check.
  • Ability to transport residents in matters related to service delivery using an agency van or personal vehicle as needed.

Success Factors:
  • Detail Oriented: Capable of carrying out case management and behavioral structure with all the necessary details to get the task done well.
  • Enthusiastic: Maintain an upbeat, positive morale to support families in early recovery.
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success, safety, and healthy development of mothers and their children.

Schedule of Work:
This is a full-time role. Monday - Friday.
Starting Salary:
$21.50/hr. Includes a phenomenal benefit package that includes Dental, Health, and Life insurance, paid time off, earned vacation time, and paid holidays, just to name a few.
At Center for Human Development (CHD), Care Finds a Way:
The Center for Human Development (CHD) provides a broad range of high-quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD, we are celebrating differences; inclusion is not just a policy-it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.
Connect with our Team today! If this sounds like the right job for you, do not wait-apply today to join our team. We look forward to hearing from you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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