Service Assistant Jobs in Cambridge, MA (NOW HIRING)

Service Assistant - Myers + Chang
Do you love delivering superior hospitality to others through kindness and delicious food?
Are you looking for an opportunity to learn the ins and outs of a restaurant in a supportive and safe environment?
Do you thrive in a fast-paced, organized restaurant environment?
If so, then Myers + Chang is the place for YOU!
At M+C, we're looking for a highly motivated individual to excel as our Service Assistant. This position is critical to ensuring smooth, exceptional service from the moment a guest walk in until they leave.
As a Service Assistant, you are the backbone of the dining room, ensuring our service team can deliver top-tier hospitality by keeping the flow of tables, dishes, and equipment moving seamlessly.
This position offers a fantastic opportunity for professional development and training in multiple disciplines within the restaurant, including supporting the team on the floor and bar, and learning about the ins and outs of a successful shift.
Success in this role requires effective time management skills, attention to detail, and the ability to work independently and efficiently in a fast-paced environment.
Service Assistant Duties
• Clear and re-set tables quickly and thoroughly following established standards, ensuring tables are pristine and ready for the next reservation.
• Clear and organize glass racks, silverware, and plates from the dish area, assisting the dish team with flow and organization.
• Assist with running food or drinks, and refilling waters to support the service team and expedite the guest experience.
• Help to keep all dining and service spaces clean and organized, including restocking supplies, sweeping floors, and polishing glassware/cutlery.
• Communicate effectively with the rest of the team (FOH and BOH) to ensure a smooth guest flow and service experience, particularly during peak service periods.
General Responsibilities
• Replenish items as needed during the shift to ensure a clean, organized, and well-stocked restaurant.
• Assist with setting up and breaking down any special promotions, events, or holiday items.
• Participate in the welcoming and training of new team members.
• Adhere to all safety, sanitation, and cleanliness guidelines and company policies.
• Perform other duties as assigned to support operations and elevate the guest experience.
Expected Schedule:
At this time, Friday, Saturday, and Sunday evenings. We may also have available shifts during the week. This may be subject to change depending on business needs.
Compensation:The pay rate for this position is $6.75 per hour plus tips. Tips generally range on average from $15- $25 per hour. In the unlikely event that the hourly rate plus tips for any given shift does not equal $15.00, Myers + Chang will pay the additional amount needed to meet this rate for that shift.
Skills for Qualification:
• Hospitality driven with a commitment to providing exceptional guest experiences.
• Ability to think outside the box, as needed, to ensure a balanced and efficient floor using sound judgment.
• Open to feedback and committed to continuous improvement.
• Excellent attendance, reliability, communication, attention to detail, and interpersonal skills.
• Effective time management and delegation skills.
• Knowledgeable of ingredients and restaurant systems (including health and safety guidelines) and able to maintain the restaurant's strict allergen protocols.
• Ability to stand for long periods, walk, push, pull, reach, and lift <25 lbs.
• Must have scheduling availability to work evenings and weekends.
• We do not offer seasonal or temporary employment and ask for at least a 6-month commitment.
Work Environment:

• Must be able to work in an environment with loud noises, music, and at times, tight spaces.
• Must be able to work around various aromas and fluctuating temperatures

Additional Information:
Myers + Chang offers a fantastic work environment, an unparalleled commitment to training to make you a better team member! We offer benefits such as health/dental/vision insurance, 401k with a generous match, and a great staff meal policy. We offer a real commitment to growth - both in your skill/knowledge and growing into more senior positions if that is an interest of yours!
Compensation: $6.75 per hour
Ours is a simple endeavor. We are a neighborhood restaurant doing our own thing with great ingredients and a lovely gathering of people. "Asian-ish," if you need a label. Just trying to do the simple things every day. Like being sweet to each other, saying "yes", "welcome back", and "thank you" as enthusiastically as we can to both guests and staff.
We strive to provide an environment that is as great to work in as it is to dine. Being welcoming and positive is the name of the game. We offer a commitment to training and communication to make you the best you can be. We provide a wide variety of benefits all with the goal of making folks lives easier or better. We look forward to meeting you!