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Service Assistant Jobs in Dubuque, IA (NOW HIRING)

Kwik Stop

Assistant Store Manager Kwik Stop

Dubuque, IA · On-site

$19 - $21/hr

Deliver outstanding customer service * Assist with inventory, cash handling, and store security ... Help with scheduling, staffing, and training * Stock merchandise and maintain store appearance

Kwik Stop

Assistant Store Manager Kwik Stop

Dubuque, IA · On-site

$19 - $21/hr

Deliver outstanding customer service * Assist with inventory, cash handling, and store security ... Help with scheduling, staffing, and training * Stock merchandise and maintain store appearance

Kwik Stop

Assistant Store Manager Kwik Stop

Dubuque, IA · On-site

$19 - $21/hr

Deliver outstanding customer service * Assist with inventory, cash handling, and store security ... Help with scheduling, staffing, and training * Stock merchandise and maintain store appearance

Kwik Stop

Assistant Store Manager Kwik Stop

Dubuque, IA · On-site

$19 - $21/hr

Deliver outstanding customer service * Assist with inventory, cash handling, and store security ... Help with scheduling, staffing, and training * Stock merchandise and maintain store appearance

Texas Roadhouse

Server Assistant - Busser

Dubuque, IA · On-site

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... As a Server Assistant-Busser your responsibilities would include: * Assisting guests with their ...

Texas Roadhouse

Server Assistant - Busser

Dubuque, IA · On-site

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... As a Server Assistant-Busser your responsibilities would include: * Assisting guests with their ...

VIOC

Assistant Service Center Manager

Dubuque, IA · On-site

What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...

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Service Assistant information

See Dubuque, IA salary details

$7

$15

$23

How much do service assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for service assistant in Dubuque, IA is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Service Assistant vs Customer Service Representative?

AspectService AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentRetail, hospitality, healthcare settingsCall centers, retail, service industries
Employer & Industry UsageHospitals, hotels, retail storesTelecom, retail, banking

Service Assistants typically work in physical environments assisting customers directly, often requiring on-the-job training. Customer Service Representatives usually work in call centers or office settings, focusing on communication via phone or online. Both roles aim to support customer needs but differ mainly in work environment and interaction style.

What is a service assistant?

A service assistant is a worker who supports customer service operations by assisting staff with tasks such as greeting customers, managing appointments, and maintaining the service area. They often work in retail, hospitality, or healthcare environments and may require good communication skills and basic knowledge of the industry tools or procedures.

What is the role of a service assistant?

A service assistant supports customer service operations by assisting clients, handling inquiries, and performing basic tasks such as setting up equipment or maintaining cleanliness. They often work in environments like retail, hospitality, or healthcare and may require good communication skills and a customer-focused attitude.

What are the most commonly searched types of Service jobs in Dubuque, IA?

The most popular types of Service jobs in Dubuque, IA are:

What cities near Dubuque, IA are hiring for Service Assistant jobs?

Cities near Dubuque, IA with the most Service Assistant job openings:

Service Assistant jobs near you
Infographic showing various Service Assistant job openings in Dubuque, IA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,216 per year, or $16 per hour.

Customer Service Assistant-Town Clock Center

Northeast Iowa Community College

Dubuque, IA • On-site

$18.06/hr

Full-time

Posted 2 days ago

New

Job description

Posting Details
Position Information
Position Title
Customer Service Assistant-Town Clock Center
Posting Number
S00567
Full-Time/Part-Time
Full Time
Work Schedule
Salary
$18.06/hour Pay Grade 5
Campus/Center
Town Clock Center
Location
Dubuque, IA
Position Summary Information
Job Goal
Provide administrative and organizational support to BCS Programming, Sales, Operations teams and College & Career Coaches.
Duties and Responsibilities
Assist with items including correspondence, reports, contracts, handouts, applications, spreadsheets, class or conference preparations, including but not limited to: creating class packets, assembling instructional materials, printing nametags, table tents, and/or proof of completion certificates, and helping with class check-in.
Assist with student registration into Modern Campus Lumens software and processing financial transactions including transferring, cancelling and refunding.
Answer and triage calls coming into Business and Community Solutions.
Assist with front desk receptionist duties, meeting and greeting customers and directing them to appropriate location/service at the Town Clock Center, Dubuque Center, and NECAS on the Peosta Campus as needed.
Assist with maintenance of general Business and Community Solutions program and instructor files.
Data entry and processing of class attendance, grades, class evaluations and student profile development.
Qualifications
EDUCATION AND EXPERIENCE REQUIREMENTS: Associates Degree preferred, related work experience and/or post-secondary education preferred.
CERTIFICATIONS AND LICENSES:
Must possess a valid driver's license.
Must possess strong computer/database management skills including accounting/ bookkeeping practices. Calculating, posting and verifying financial data for using in managing account records. Advanced level of proficiency in Microsoft Excel, Word, and PowerPoint. Must possess excellent interpersonal skills, customer service, and organizational abilities. Must have strong written and oral communication skills and competent proofreading skills. Must possess strong knowledge of office practices and procedures. Must have the ability to maintain confidentiality with student/employee demographic information.
Essential Functions
Build Proposals, contracts, and classes for CPR programming into the Modern Campus Lumens Software.
Assist with oversight program inventory including textbooks, binders, health equipment and supplies.
Pack and organize equipment and supplies for Open Enrollment/ Contracted Training classes and process post class paperwork
Assist Instructors with technology in the classrooms by prepping classroom equipment on site and providing instructor troubleshooting support and resources, when necessary.
Pack and organize the deliveries for contracted classes.
Assist team with print shop requests, when necessary.
Assist with the Tri-State Emergency Responder conference by gathering supplies, name tags, and sponsor lists and providing onsite registration assistance during the conference.
Assist with Kids on Campus by gathering supplies, preparing name tags, labeling t-shirts and tote bags, and helping with set up and clean up. Providing onsite student supervision during the camp week.
Provide direct administrative support to the Program Developers, Operations Program Managers and College and Career Coaches.
Back up support for daily deposits and financial reporting.
Participate in Customer Service Assistant team meetings, divisional meetings and other college or departmental committees as assigned.
Maintain high quality Customer Service to students, companies, customers, and co-workers by participating in professional development training and opportunities.
Support the Strategic Planning Team by providing administrative support including note taking during meetings, calendar invitations and meeting scheduling, report generation, follow up calls to partnering agencies and students, etc.
Posting Detail Information
Open Date
08/20/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants

Apply