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Service Assistant Jobs in Massachusetts (NOW HIRING)

Service Assistant

Dedham, MA · On-site

$15.50 - $20.75/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

Customer Service Assistant

Boston, MA · On-site

$44K - $50K/yr

Customer Service Assistant The Customer Service Assistant will support daily customer service operations while representing Hype Tier's commitment to quality and efficiency. This role requires strong ...

Customer Service Assistant

Boston, MA · On-site

$44K - $50K/yr

As we continue expanding, we are seeking driven professionals who are committed to excellence, problem-solving, and meaningful customer interactions The Customer Service Assistant will support daily ...

Customer Service Assistant

Boston, MA · On-site

$44K - $50K/yr

As we continue expanding, we are seeking driven professionals who are committed to excellence, problem-solving, and meaningful customer interactions The Customer Service Assistant will support daily ...

Reports to Food Service Supervisor with primary responsibility to be assigned based upon daily need (i.e., dish room, hot food dipper, runner, beverage position). Performs a variety of food service ...

Food Service Assistant

Springfield, MA · On-site

$17 - $21.80/hr

Reports to Food Service Supervisor with primary responsibility to be assigned based upon daily need (i.e., dish room, hot food dipper, runner, beverage position). Performs a variety of food service ...

Food Service Assistant

Springfield, MA · On-site

$17 - $21.80/hr

Reports to Food Service Supervisor with primary responsibility to be assigned based upon daily need (i.e., dish room, hot food dipper, runner, beverage position). Performs a variety of food service ...

Food Service Assistant

Dedham, MA · On-site

$15.50 - $19.75/hr

Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...

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Showing results 1-20

Service Assistant information

See Massachusetts salary details

$8

$18

$27

How much do service assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for service assistant in Massachusetts is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Service Assistant vs Customer Service Representative?

AspectService AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentRetail, hospitality, healthcare settingsCall centers, retail, service industries
Employer & Industry UsageHospitals, hotels, retail storesTelecom, retail, banking

Service Assistants typically work in physical environments assisting customers directly, often requiring on-the-job training. Customer Service Representatives usually work in call centers or office settings, focusing on communication via phone or online. Both roles aim to support customer needs but differ mainly in work environment and interaction style.

What is a service assistant?

A service assistant is a worker who supports customer service operations by assisting staff with tasks such as greeting customers, managing appointments, and maintaining the service area. They often work in retail, hospitality, or healthcare environments and may require good communication skills and basic knowledge of the industry tools or procedures.

What is the role of a service assistant?

A service assistant supports customer service operations by assisting clients, handling inquiries, and performing basic tasks such as setting up equipment or maintaining cleanliness. They often work in environments like retail, hospitality, or healthcare and may require good communication skills and a customer-focused attitude.

What are the most commonly searched types of Service jobs in Massachusetts?

The most popular types of Service jobs in Massachusetts are:

What cities in Massachusetts are hiring for Service Assistant jobs?

Cities in Massachusetts with the most Service Assistant job openings:

Infographic showing various Service Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,469 per year, or $18.5 per hour.

Service Assistant

Tesla

Dedham, MA • On-site

$15.50 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 687 frontline employees who took The Breakroom Quiz

1st of 45 rated automakers


Job description

What to Expect
Tesla Motors is looking for a ServiceAssistantto work on one of the most progressive vehicles in the world. We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to join our service team. We are looking for self-motivated team players with a positive attitude and individuals who value customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience.
What You'll Do
  • Vehicle cleaning (washing and minor detailing) and shop management
  • Deliver vehicles between production, service, and sales operations
  • Parts runner - expedite parts requirements as directed from Parts Operations
  • Truck & trailer service and maintenance
  • Other duties as assigned to meet business needs
What You'll Bring
  • Valid driver's license required
  • Great work ethic & team player
  • Ability to lift 50 - 60 pounds

Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

What Tesla employees say

Pay

Benefits

Hours and flexibility

Workplace

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