Service And Training Manager Jobs (NOW HIRING)

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About the role:

A dynamic and visionary individual issoughtto join our organization as a highly engaged member of theCustomer EngagementOrganization. As a key team member, the Training Manager will play a crucial role in driving and navigating transformative initiatives while fostering a culture of continuous improvement, adaptability, and growth. The ability to effectively collaborate with stakeholders and your teammates, combined with problem-solving skills, and an enterprise mindset, will be paramount to success in this role. The ability to embrace change and desire to achieve organizationalobjectivesis critical. Passion for growth, coupled with a desire to support our business, will be instrumental in shaping our future and ensuring its continued success in a rapidly evolving marketplace.

The Training Manager roleis responsible forproviding strategic and tactical vision, and leadership to theCommercialtrainingdepartmentand its related specific function. In this role, the Training Manageris responsible foraccountability in helping to create and then execute the learning components of theCommercial trainingvision, principles, and strategy of design and development including technology (eLearning). The Training Manager will be primarily responsible for driving and owning learning and associated processes.

How you will contribute:

• Works as part of a training team supporting one or more franchises. Serves as lead within the team for either initial field training or brand strategy training for the franchise(s), with ability to lead and deliver training for both initial field onboarding and ongoing strategic initiatives.

• Responsible for all aspects of assigned training programs and initiatives including initial and ongoing sales training consisting of: Product, clinical, managed markets and marketplace knowledge,sellingand business skills. Leads all elements of training for assigned programs and initiatives including training strategy, content creation, delivery, andmeasurement).

• Work closely with directmanager,salesand marketing partners to develop learning strategies and workshops that align to defined businessobjectivesand include pull-through and measurement.

• Acts as a subject matter expert in adult learning and collaborates across the department toproactively and consistently share best practices and processes.

• Develops andfacilitatesassigned training for key business stakeholders,i.e.new hire, management and advanced skill training, and national training workshops.

• Ensures that all training materials reflect the latest market trends and conditions, and are compliant by following internal Medical, Regulatory and Legal review processes.

• Orchestrates the coordination,preparationand contract negotiation process with external consultants to ensure achievement of contractual agreements and training/development needs.

• Efficiently manages assigned budget within the operating guidelines.

• Provide guidance and coaching to team members on design, principles,projectsand work priorities.

• Contributes to the build of two-way Vendor partnerships that result in increasing operationalefficienciesand better services. Supports the cultivation of strategic partnerships to bring in thought leadership while supporting the business, developing the service/technology roadmap, and generating innovative ideas.

• Implements personal development plans and training to achieve businessobjectives.

• Embraces an agile mindset and spirit of innovation in the team and the way they work.

Minimum Requirements/Qualifications:

Required

• Bachelor's Degree

• 5+ years total experience in life science/pharmaceutical field sales and/or marketing

• Willingness to travel to various meetings or client sites, including overnight trips. Requires approximately 50%travel.

Preferred

• Derm Experience preferred

• Experience in Training/Learning & Development, and/or Commercial Strategy (i.e.Marketing)

• IT/eLearning/Web Management Platform knowledge

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

U.S. Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Job Exempt