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Service Advisor Trainer Jobs in Decatur, GA (NOW HIRING)

Bonus program for completing JLU training * Employee discounts on parts and services Additional ... Unique benefits including legal & financial advising, member-only discount programs, and employee ...

New

Service Advisor - Landmark Dodge Chrysler Jeep Ram - Morrow, GA We need a Service Advisor who is an ... Training • Short Term Disability • Vacation / PTO • Employee Purchase Program About Us ...

As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by providing ... Ongoing training and development opportunities * Employee discounts on vehicle purchases and ...

As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by providing ... Ongoing training and development opportunities * Employee discounts on vehicle purchases and ...

Paid Training * Long-term and Short-term Disability * Employee Assistance Program * $10,000 company ... Previous Service Advisor experience is preferred * CDK experience is preferred * Ability to multi ...

Paid Training * Long-term and Short-term Disability * Employee Assistance Program * $10,000 company ... Previous Service Advisor experience is preferred * CDK experience is preferred * Ability to multi ...

Paid Training * Long-term and Short-term Disability * Employee Assistance Program * $10,000 company ... Previous Service Advisor experience is preferred * CDK experience is preferred * Ability to multi ...

Paid Training * Long-term and Short-term Disability * Employee Assistance Program * $10,000 company ... Previous Service Advisor experience is preferred * CDK experience is preferred * Ability to multi ...

Paid Training * Long-term and Short-term Disability * Employee Assistance Program * $10,000 company ... Previous Service Advisor experience is preferred * CDK experience is preferred * Ability to multi ...

Paid Training * Long-term and Short-term Disability * Employee Assistance Program * $10,000 company ... Previous Service Advisor experience is preferred * CDK experience is preferred * Ability to multi ...

As a service advisor, you are the liaison between the customer and technician and are responsible ... Paid training and certifications * Unlimited career growth opportunities * Full range benefits ...

Paid Training * Long-term and Short-term Disability * Employee Assistance Program * $10,000 company ... Previous Service Advisor experience is preferred * CDK experience is preferred * Ability to multi ...

The Service Advisor acts as a trusted consultant and primary point of contact for customers seeking ... High school diploma or equivalent; technical or vocational training in automotive/mobility ...

Paid Training * Long-term and Short-term Disability * Employee Assistance Program * $10,000 company ... Previous Service Advisor experience is preferred * CDK experience is preferred * Ability to multi ...

Showing results 21-40

Service Advisor Trainer information

See Decatur, GA salary details

$11

$25

$44

How much do service advisor trainer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for service advisor trainer in Decatur, GA is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $29.09 per hour, depending on experience, location, and employer.

What is a service advisor trainer?

A Service Advisor Trainer is a professional who educates and mentors service advisors, typically in the automotive or service industries. Their main responsibility is to develop and deliver training programs that help service advisors improve their customer service, technical knowledge, sales skills, and understanding of company policies. They may conduct workshops, create learning materials, and provide on-the-job coaching to ensure service advisors can effectively communicate with customers and support business goals. Service Advisor Trainers play a crucial role in elevating the performance and professionalism of service departments.

What are the key skills and qualifications needed to thrive as a service advisor trainer?

To thrive as a Service Advisor Trainer, you need deep knowledge of automotive service processes, customer service expertise, and experience as a service advisor—often supported by industry certifications like ASE or manufacturer credentials. Familiarity with dealership management systems (DMS), CRM software, and training platforms is typically required. Exceptional communication, coaching, and interpersonal skills help trainers effectively mentor and motivate service advisors. These competencies ensure trainees gain the practical knowledge and confidence needed to deliver high-quality customer experiences and drive business success.

What are some common challenges service advisor trainers face when working with new advisors, and how can these be addressed?

Service Advisor Trainers often encounter challenges such as varying levels of experience among trainees, resistance to adopting new processes, and ensuring consistent customer service standards. To address these, trainers utilize interactive training methods, provide real-world scenarios, and offer ongoing support through feedback and follow-ups. Building rapport and fostering a supportive learning environment also helps trainees feel confident and open to growth, ultimately improving their performance and customer satisfaction.

What is the difference between Service Advisor Trainer vs Service Advisor?

AspectService Advisor TrainerService Advisor
Primary RoleTrain and develop service advisors' skills and knowledgeInteract with customers, recommend services, and manage vehicle repairs
Required CredentialsExperience in automotive service, training skills, certifications in automotive technologyAutomotive service experience, customer service skills, certifications vary
Work EnvironmentTraining rooms, dealership offices, service departmentsDealerships, service lanes, customer areas

While a Service Advisor Trainer focuses on educating and developing service advisors' skills, a Service Advisor directly interacts with customers to recommend services and manage repairs. Both roles are essential in automotive service operations but differ in daily responsibilities and focus areas.

Can I be a service advisor trainer with no experience?

Becoming a service advisor trainer typically requires prior experience as a service advisor to understand the role's responsibilities and customer service skills. Training others often involves knowledge of automotive systems, communication skills, and sometimes certification, but most employers prefer candidates with relevant industry experience before transitioning into a trainer role.

Can you make a lot of money as a service advisor trainer?

Service advisor trainers can earn a competitive salary, often supplemented by bonuses or commissions based on performance and training effectiveness. Income varies depending on experience, location, and the size of the dealership or service center, with some earning above average wages in the automotive industry.

What cities near Decatur, GA are hiring for Service Advisor Trainer jobs?

Cities near Decatur, GA with the most Service Advisor Trainer job openings:

Customer Service Advisor

Stone Mountain, GA • On-site

Jiffy Lube
Automotive Repair and Maintenance • 1 - 10 employees

Other

Medical, Dental, Vision, Life

Posted 3 days ago

New


Job description

Join Our High-Energy Team as an Automotive Customer Service Advisor!
Are you a natural communicator with a passion for helping people?
Want to work in a fast-paced, team-oriented environment where your personality, energy, and communication skills truly shine?
Premium Velocity Auto / Jiffy Lube (PVA) is seeking dependable, growth-minded Automotive Customer Service Advisors who can build trust, guide customers confidently, and deliver an exceptional experience from start to finish.
No automotive experience needed -- we train!
A valid driver's license is strongly preferred, but not required.
Position: Customer Service Advisor (CSA)
As a Customer Service Advisor, you'll guide customers through their entire visit -- while also performing basic maintenance services as a trained Lube Technician.
This role combines customer service, sales, communication, and hands-on automotive work, creating strong career pathways in both customer care and automotive services.
What You'll Do (High-Impact Responsibilities)
  • Greet customers, review their service needs, and escort them safely from their vehicles
  • Clearly explain available services, promotions, and recommendations
  • Provide unbiased, trustworthy recommendations based on technician findings and manufacturer guidelines
  • Communicate service updates throughout the visit
  • Perform basic preventive maintenance (oil changes, inspections, fluid top-offs, wipers, basic component replacements)
  • Review completed services with customers, ensure satisfaction, and encourage return visits
  • Assist the team and perform other duties as assigned
Requirements
  • Valid U.S. driver's license (preferred)
  • Authorization to work in the U.S. (no sponsorship available)
  • Ability to stand for long periods; lift 50+ lbs.; bend, crawl, reach, and climb stairs
  • Comfortable working in enclosed or semi-outdoor environments
  • Proven face-to-face customer service or sales experience
Qualifications
  • Excellent communication and customer service skills
  • Strong listening and reasoning abilities
  • Confidence in overcoming objections
  • Positive, energetic attitude
  • Ability to succeed in a fast-paced, team-oriented environment
  • Commitment to following safety procedures
  • Willingness to learn, train, and grow
  • Strong multitasking ability
Full-Time Employee Benefits
  • Employer/employee-funded medical, vision, dental, prescription coverage, and telemedicine
  • Employer-funded basic life & AD&D
  • Bonus program for completing JLU training
  • Employee discounts on parts and services
Additional Optional Benefits
  • Life, accident, disability, and critical illness plans
  • Flexible Spending Account (FSA) & Dependent Care FSA
  • Employee Assistance Program
  • Will preparation & travel assistance
  • Full-time employees only
Added Perks
  • Pay increase opportunities within your first 60 days!
  • Paid training + bonus incentives for completing modules
  • Cross-training across multiple roles to increase your earning potential
  • Career paths with limitless growth (Customer Service, Automotive, and Management)
  • Safety-focused work environment
  • Unique benefits including legal & financial advising, member-only discount programs, and employee discounts (FT only)

Ready to Deliver a High-Energy Customer Experience?
Bring your positivity, communication talent, and drive for growth -- we'll provide the training, tools, and career path.
Apply today and accelerate your future!
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.