Service Advisor Trainee Jobs in Miami, FL (NOW HIRING)

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The Department of Blood Bank Operations at the University of Miami has an exciting opportunity for a Clinical Laboratory Assistant 2 to work full-time on-site in Miami.

CORE JOB SUMMARY

The Clinical Program Coordinator assists in the development, organization, production, and evaluation of a variety of health promotion and educational program offerings for patients in the assigned unit. Moreover, this employee provides general oversight to daily program activities in support of the University's mission. The Clinical Program Coordinator may also monitor the financial performance of programs to meet departmental goals and assists with short- and long-range budgetary planning.

CORE JOB FUNCTIONS

• Evaluates program effectiveness, analyzes results, and recommends appropriate action. Coordinates program activities with other program, department or staff activities, ensuring optimum efficiency.

• Trains, develops, and empowers staff to effectively perform their jobs.

• Acts as a main point of contact for project funders, advisors, speakers, and participants, and recruits program participants, members, and volunteers.

• Develops cooperative relationships with patients and families by projecting a positive image and creating a professional atmosphere.

• Develops program communications and promotional literature for distribution, including newsletters, brochures, and flyers.

• Prepares periodic reports, financial statements, and records for management or outside agencies.

• Maintains patient confidentiality as well as the confidentiality of hospital business information.

• Oversees the maintenance of established supply levels in unit and supply rooms.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Bachelor's degree in relevant field

Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes:

• Ability to communicate effectively in both oral and written form.

• Ability to handle difficult and stressful situations with professional composure.

• Ability to maintain effective interpersonal relationships.

• Ability to understand and follow instructions.

Department Specific Functions

• POC (Point of Contact) for all incoming clinical requests involving pathologists.

• Provides support to the clinical operation for their assigned subspecialty sections, by liaising between pathologists, clinical areas (internal/external), customer care, histology, and ancillary laboratories.

• Reviewing service line pending list twice a week and conferring with pathology attendings and trainees to meet expected TAT guidelines.

• Protects sensitive patient medical records through the strict following of the Health Insurance Portability and Accountability Act (HIPAA) protocols.

• Processing of pathologist initiated send out orders (ex: NGS, etc) and monitoring of send out portals to integrate results into EMR (UCHART), and LIS (CoPath).

• Preparing/completing sub-specialty TB in a timely fashion.

• Processing in-house (add-on) testing requests made by clinicians.

• Overseeing of all client & personal consult cases for completeness, material return, and resulting.

• Review of sub-specialty add-on testing approval forms for completeness.

• Completion of any and all additional duties & projects, as assigned by manager, in a timely fashion.

• Processing of private and client autopsies; documentation and release of results.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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