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Service Advisor Manager Jobs in Canton, GA (NOW HIRING)

Nissan

Service Advisor

Cumming, GA · On-site

$60K - $110K/yr

Must be able to manage in a fast paced work environment with limited supervision * Must have great customer service, phone and computer skills * Previous automotive Service Advisor experience heavily ...

Nissan

Service Advisor

Cumming, GA · On-site

$60K - $110K/yr

... to manage in a fast paced work environment with limited supervision • Must have great customer service, phone and computer skills • Previous automotive Service Advisor experience heavily ...

Stuart Services

SERVICE ADVISOR

Atlanta, GA · On-site

We have a hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team as a Service Advisor at Mercedes-Benz of Atlanta ...

Lou Sobh Kia

Service Advisor

Cumming, GA

As a Service Advisor, you'll be at the forefront of the automotive industry, promoting the most ... Collaborate with upper management to make service department hiring and discipline decisions.

Lou Sobh Kia

Service Advisor

Cumming, GA

As a Service Advisor, you'll be at the forefront of the automotive industry, promoting the most ... Collaborate with upper management to make service department hiring and discipline decisions.

Jim Ellis Kia of Kennesaw

SERVICE ADVISOR

Kennesaw, GA · On-site

We have a hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team as a Service Advisor at Jim Ellis Kia of Kennesaw ...

Lou Sobh Kia

Service Advisor

Cumming, GA · On-site

As a Service Advisor, you'll be at the forefront of the automotive industry, promoting the most ... Collaborate with upper management to make service department hiring and discipline decisions.

Jim Ellis Audi Atlanta

SERVICE ADVISOR

Atlanta, GA · On-site

We have a hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team as a Service Advisor at Audi Atlanta today! What Jim ...

Jim Ellis Audi Marietta

SERVICE ADVISOR

Marietta, GA · On-site

We have a hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team as a Service Advisor at Audi Marietta today! What ...

Jim Ellis Audi Marietta

SERVICE ADVISOR

Marietta, GA · On-site

We have a hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team as a Service Advisor at Audi Marietta today! What ...

Jim Ellis Audi Atlanta

SERVICE ADVISOR

Atlanta, GA

We have a hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team as a Service Advisor at Audi Atlanta today! What Jim ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Canton, GA

Service Advisor Manager information

See Canton, GA salary details

$11

$24

$42

How much do service advisor manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for service advisor manager in Canton, GA is $24.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $28.12 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities near Canton, GA are hiring for Service Advisor Manager jobs? Cities near Canton, GA with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Canton, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,931 per year, or $24.5 per hour.

Service Advisor

Nissan

Cumming, GA • On-site

$60K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Nissan Motor rating

6.5

Company rating: 6.5 out of 10

Based on 206 frontline employees who took The Breakroom Quiz

39th of 44 rated automakers

Job description

JOB DESCRIPTION

Full job description

Nissan of Cumming focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Nissan of Cumming we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.

• Greet customers in a timely, friendly manner and obtain pertinent vehicle information

• Actively promote and build rapport with the customer

• Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications

• Generate and provide customer with a complete and accurate estimate of repair

• Establish and communicate completion time of repair with customer and technician

• Answer incoming service calls

• Maintain and schedule service appointments and work with our BDC Department

• Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)

• Strictly follow the manufacturer’s warranty guidelines and procedures

• Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores

• Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property

• Must be able to manage in a fast paced work environment with limited supervision

• Must have great customer service, phone and computer skills

• Previous automotive Service Advisor experience heavily preferred

• Must be a minimum of eighteen years of age

• Must have a valid driver's license

• Must be able to pass pre-employment screening (background & drug test)

Company Benefits:Pay and Recognition:

• Paid holidays & paid time off

• Paid training and great pay plans

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

• Health savings

• Flex spending accounts (tax free)

• Short-term and Long-term disability plans

• Life Insurance (Whole Life and Term)

• 401k with company match

Professional growth and development opportunities Additional advantages:

• Employee assistance program

• Employee discounts on parts and service repairs

• Aggressive Employee referral program with bonus opportunities

Nissan of Cumming is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.


REQUIREMENTS

    ABOUT THE COMPANY

    Nissan of Cumming is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

    What Nissan Motor employees say

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