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Service Advisor Manager Jobs in Florida (NOW HIRING)

Jenkins Genesis of Ocala

Service Advisor

Ocala, FL · On-site

Manages delivery of required repair action by successfully setting and managing customer ... Service advisor's manager customer transactions including processing payments * Perform other ...

Jenkins Genesis of Ocala

Service Advisor

Ocala, FL · On-site

Manages delivery of required repair action by successfully setting and managing customer ... Service advisor's manager customer transactions including processing payments * Perform other ...

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Service Advisor Manager information

See Florida salary details

$8

$19

$33

How much do service advisor manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for service advisor manager in Florida is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $22.26 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What are the most commonly searched types of Service Advisor jobs in Florida? The most popular types of Service Advisor jobs in Florida are:
What cities in Florida are hiring for Service Advisor Manager jobs? Cities in Florida with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,310 per year, or $19.4 per hour.

MARINE SERVICE ADVISOR MANAGER

EAST COAST MARINE

Pompano Beach, FL • On-site

$75K - $200K/yr

Full-time

Re-posted 27 days ago

Job description

East Coast Marine is seeking a motivated and experienced Service Advisor/Manager to join our growing team. As a trusted Platinum Mercury marine service dealership, we pride ourselves on delivering top-quality service, maintenance, and customer care for boaters who depend on us to keep their time on the water safe, enjoyable, and worry-free.
The Service Advisor/Manager will be a key leader in our dealership—overseeing daily service operations, managing customer relationships, coordinating repair and maintenance schedules, and ensuring that our team consistently meets the highest standards of quality and efficiency.
Key Responsibilities Include:

  • Greeting and assisting customers with service needs and repair scheduling
  • Communicating service recommendations clearly and professionally
  • Coordinating workflow between technicians, parts, and service teams
  • Monitoring job progress to ensure timely and accurate completion
  • Managing service documentation, estimates, and invoicing
  • Building strong, long-term customer relationships
    

What We’re Looking For:

  • Strong organizational and leadership skills
  • Excellent communication and customer service abilities
  • Experience in marine  service management with a minimum 5+ years of experience required
  • Ability to work in a fast-paced, customer-focused environment
  • A passion for boating and the marine industry is a plus
We offer a competitive compensation package, opportunities for professional growth, and the chance to be part of a dealership that values teamwork, integrity, and customer satisfaction.
If you are ready to take the next step in your career and help us deliver exceptional service to our boating community, we’d love to hear from you. Please submit your resume and a brief cover letter to [email address] or contact us at [phone number] to apply.