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Service Administration Jobs in Iowa (NOW HIRING)

Service Supervisor Dubuque, Iowa, United States SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for ...

Service Supervisor Dubuque, Iowa, United States SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for ...

SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm ... We're looking for a people‑focused, results‑driven Service Supervisor to join our growing team.

SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm ... We're looking for a peoplefocused, resultsdriven Service Supervisor to join our growing team. In ...

SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm ... We're looking for a people-focused, results-driven Service Supervisor to join our growing team. In ...

Showing results 21-40

Service Administration information

What is the difference between Service Administration vs Customer Service Representative?

AspectService AdministrationCustomer Service Representative
Required CredentialsTypically requires administrative or business certifications, sometimes a high school diploma or equivalentUsually requires a high school diploma or equivalent; certifications are less common
Work EnvironmentOffice settings, administrative departments, or service centersCall centers, retail, or customer support environments
Employer & Industry UsageUsed across industries like healthcare, IT, and utilities for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Administration focuses on managing service processes, documentation, and coordination within organizations, often requiring administrative skills. Customer Service Representatives primarily handle direct customer interactions, addressing inquiries and resolving issues. While both roles support customer satisfaction, Service Administration is more process-oriented, whereas Customer Service Representatives focus on direct communication.

What are examples of service administration?

Service administration involves managing and coordinating service delivery processes, such as scheduling appointments, maintaining client records, processing service requests, and ensuring compliance with service standards. It often requires skills in communication, organization, and familiarity with service management tools or software. These tasks support efficient operation and customer satisfaction in service-oriented environments.

What is a service administration job?

A service administration job involves managing and coordinating service operations within an organization, ensuring customer requests are handled efficiently. It often includes tasks such as scheduling, record-keeping, and communicating with clients or team members, requiring strong organizational and communication skills.

What are the most commonly searched types of Service Administration jobs in Iowa?

The most popular types of Service Administration jobs in Iowa are:

Infographic showing various Service Administration job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Business/Public Administration Intern (Motor Vehicle Division)

Ames, IA • On-site

State of Iowa
Public Administration • 10K+ employees

$16.46/hr

Part-time, Internship

Posted 21 days ago


State Of Iowa rating

6.9

Company rating: 6.9 out of 10

Based on 87 frontline employees who took The Breakroom Quiz


Job description

Job Description The Iowa Department of Transportation Motor Vehicle Division is seeking two motivated and detail-oriented interns to support its Driver Education Programs (Parent Taught and Skip the Trip). This is an exciting opportunity for students pursuing a degree in business, Public Administration, or related fields who are passionate about public service and want to contribute to transportation safety across the state of Iowa. Help ensure Iowa's roads remain safe by supporting the systems and processes that help develop responsible and well prepared drivers.

Duties: Review and process driver education program applications (Parent Taught and Skip the Trip) in the queue Communicate by email with external customers to respond to inquiries regarding their applications Process various queue information efficiently and accurately Handle confidential work with tact and discretion Always Comply with the Federal Privacy Act. Duration: Part-time during fall and spring semesters (up to 20-hours per week) Minimum Qualification Requirements Currently enrolled students in a degree program at an accredited educational institution. Eligible majors: Public Administration or Business Administration.


What State Of Iowa employees say

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State of Iowa logo

About State of Iowa

Sourced by ZipRecruiter

The State of Iowa is not a company but the governmental structure of the U.S. state of Iowa, stationed in the capital city, Des Moines. The official website, iowa.gov, is a platform dedicated to providing information and services related to the state's governance. As a governmental establishment, the State of Iowa's 'industry' primarily involves social governance, policy-making, and public administration, overseeing sectors like education, health, transportation, agriculture, and other public services.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Des Moines, IA, US

Year founded

1939