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Service Account Specialist Jobs (NOW HIRING)

UMC

Service Account Coordinator

Lynnwood, WA · On-site

$26.44 - $33.65/hr

Support Account Specialists with assigned Service Agreement, Quick Response, and Recommended Repair account workflows. * Maintain accurate account documentation, including customer contact ...

Manuli Ryco US

Account Specialist

Houston, TX · On-site

Customer Service / Account Specialist Location: North Houston, TX (Near IAH) Job Type: Full-Time Be the Voice of the Customer at Fluiconnecto USA Fluiconnecto USA is looking for a proactive, customer ...

Managed Staffing

Customer Account Specialist

Murray, UT · On-site

$30 - $31/hr

Customer Service Account Specialist Location: Murray, UT (Hybrid - Tues-Thurs onsite; Mon & Fri remote) Position Overview The Customer Service Account Specialist (CSAS) is responsible for managing ...

UMC, Inc.

Service Account Coordinator

Lynnwood, WA · On-site

$26.44 - $33.65/hr

Support Account Specialists with assigned Service Agreement, Quick Response, and Recommended Repair account workflows. * Maintain accurate account documentation, including customer contact ...

Pro Resources

Account Specialist

Detroit Lakes, MN · On-site

$22/hr

Account Specialist The Account Specialist serves as the primary day-to-day service contact for assigned clients in a PEO environment. This role supports client relationships through responsive ...

Pro Resources

Account Specialist

Detroit Lakes, MN

$22/hr

Account Specialist The Account Specialist serves as the primary day-to-day service contact for assigned clients in a PEO environment. This role supports client relationships through responsive ...

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Service Account Specialist information

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How much do service account specialist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for service account specialist in the United States is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.24 per hour, depending on experience, location, and employer.

What is a service account specialist?

Service Account Specialists are professionals who manage and support client accounts, ensuring customer satisfaction and addressing any service-related issues. They often act as the main point of contact between a company and its clients, handling inquiries, processing orders, resolving problems, and maintaining detailed records. Their role requires strong communication, organizational, and problem-solving skills to ensure clients receive high-quality service and support. Service Account Specialists may also collaborate with sales, technical support, and other departments to meet client needs and foster lasting business relationships.

What are the key skills and qualifications needed to thrive as a service account specialist?

To thrive as a Service Account Specialist, you need strong customer service skills, attention to detail, and a solid understanding of account management principles, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, order management systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving, and time-management abilities help you build strong relationships with clients and resolve issues efficiently. These skills are crucial for ensuring client satisfaction, maintaining accurate records, and supporting company growth through effective account management.

What are some common challenges faced by service account specialists when managing multiple client accounts simultaneously?

Service Account Specialists often juggle multiple client accounts, which can present challenges such as prioritizing urgent requests, maintaining consistent communication, and ensuring that each client receives personalized attention. Staying organized and using effective time management strategies are essential to balance these responsibilities. Additionally, collaborating closely with sales, technical support, and customer success teams helps ensure that client needs are met promptly and accurately. Building strong relationships and proactively addressing issues can turn these challenges into opportunities for client satisfaction and retention.

What is the difference between Service Account Specialist vs Customer Support Specialist?

AspectService Account SpecialistCustomer Support Specialist
CredentialsRelevant certifications in account management or technical supportCustomer service or support certifications often preferred
Work EnvironmentTypically in B2B settings, managing client accountsIn call centers or help desks assisting end-users
Employer & IndustryTelecom, IT, SaaS companiesRetail, tech, service industries

The Service Account Specialist focuses on managing client accounts, ensuring service delivery, and maintaining client relationships. In contrast, the Customer Support Specialist primarily assists end-users with technical issues or inquiries. While both roles require strong communication skills, the Service Account Specialist often handles more strategic account management tasks, whereas Customer Support Specialists focus on troubleshooting and immediate customer assistance.

How much does a Service Account Specialist make in the US?

The average salary for a Service Account Specialist in the US ranges from $45,000 to $70,000 per year, depending on experience, location, and industry. Professionals in this role often require strong communication skills and familiarity with customer management tools. Salaries can vary based on company size and specific job responsibilities.

What states have the most Service Account Specialist jobs?

States with the most job openings for Service Account Specialist jobs include:

What are popular job titles related to Service Account Specialist jobs?

For Service Account Specialist jobs, the most frequently searched job titles are:

Customer Service Account Specialist

Murray, UT • On-site

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Managementexternal

Other

Re-posted 13 days ago

Job description

About the job Customer Service Account Specialist
Customer Service Account Specialist needs 3+ years experience
Customer Service Account Specialist requires:

  • Previous customer service, sales or supply chain experience and a Bachelors Degree desired.
    • Strong organization, planning, problem solving, analytical and leadership skills
    • Knowledge of supply chain/logistics in consumer products or related industry preferred with a strong customer focus.
    • Ability to build effective working relationships across functional areas
    • Experience in SAP (OTC core)
Customer Service Account Specialist duties:
  • Responsible for customer orders from newly divested retailer brands acquiring company and is the customer-advocate
  • Monitors status of all open orders to ensure timely delivery and provide customer service regarding order status and logistics issues
  • Transaction entry for all orders received
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

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